Unicenter Management for Web Servers, Release 5.0.1
Drop Support

Date: August 28, 2006
To: Unicenter Management for Web Servers Customers
From: The CA Unicenter Management for Web Servers Product Team

CA is continually working to improve our software and services to best meet the needs of our customers. With CA's recent announcement of the general availability of Unicenter Management for Web Servers 5.6, we would like to take this opportunity to review the support schedule for currently supported releases of Unicenter Management for Web Servers.

With the announced availability of Unicenter Management for Web Servers 5.6, support for Release 5.0.1 is now scheduled to be discontinued as of August 28th, 2007.

If you have not yet upgraded to Unicenter Management for Web Servers 5.6, we urge you to do so as soon as possible so you can take full advantage of the latest new features and enhancements this release has to offer. For additional information on Unicenter Management for Web Servers, please visit the Unicenter Management for Web Servers pages at http://SupportConnect.ca.com.

CA would like to help make your upgrade to the latest release of Unicenter Management for Web Servers as straightforward and successful as possible. Therefore to assist you, we are offering the following:

• A no-charge software upgrade from Unicenter Management for Web Servers, 5.0.1 to Unicenter Management for Web Servers, 5.6 for any customer with an active maintenance contract.
  
  
• CA Technology Services is available to provide consulting services for any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information please outline your needs at http://www3.ca.com/services/
  
  
• Qualified local CA Unicenter Partners are also able to assist in any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information and a list of partners in your area please contact your local CA Channel Partner Group office, http://www3.ca.com/partners

When you are ready to request your upgrade or to obtain more information about Unicenter Management for Web Servers, 5.6, in North America please call 1-800-841-8743. You can also download the upgrade at http://SupportConnect.ca.com using electronic delivery. If you need additional information on the upgrade, contact your local account representative. If you are outside of North America, please call your local account representative or the local CA office. A complete listing of CA offices can be found at http://ca.com/camap.htm.

If you have any questions regarding the support schedule, please contact Unicenter Management for Web Servers Technical Support at http://SupportConnect.ca.com.

We look forward to continuing our successful partnership with you. Your success is very important to us.