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SupportConnect - Support for Unicenter Service Desk Knowledge Tools

Unicenter Service Desk Knowledge Tools

Formerly Unicenter ServicePlus Knowledge Tools

What's New

Unicenter ServicePlus Knowledge Tools

Solutions & Patches

Unicenter Service Desk Patches:

Technical Information by Product
CA SupportBridge Solutions Unicenter Service Desk Unicenter Service Desk Dashboard

Technical Information
Technical Document Index Documentation/Manuals Certification Matrix 11.2 \| 11.1 \| 6.0 \| 2.0 Online Orders		Implementation CD Announcements End of Service / Drop Support Dates Unicenter Service Desk Advanced Knowledge Tools Option 1.0 Intelligent CRM Customer intelligence 1.0, 1.01 Unicenter ServicePlus Knowledge Tools 2.0 Unicenter Knowledge Tools r2 Unicenter Advanced Knowledge Tools Option CRM Customer Intelligence Unicenter ServicePlus Knowledge Tools , r6 & r6/SP1 Ingres Database
Unicenter Service Desk Knowledge Tools r11.1 is GA (Generally Available). This release provides DBMS support for both Ingres and Microsoft SQL Server. Unicenter Service Support customers can now order Knowledge Tools r11 on Windows and Linux platforms with Ingres

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