Computer Associates International, Inc. is pleased to announce

Unicenter Service Desk, Unicenter Service Desk Knowledge Tools,
Unicenter Service Desk Dashboard r11.1
Product Announcement

On behalf of the CA team, we appreciate your business and the opportunity to provide high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products.

Today, we are pleased to announce that Unicenter Service Desk r11.1 – gen level 0601, Unicenter Service Desk Knowledge Tools r11.1 – gen level 0601, and Unicenter Service Desk Dashboard r11.1 – gen level 0601 are now available for ordering. This release provides DBMS support for both Ingres and Microsoft SQL Server.

We encourage you to visit the Unicenter Service Desk, Unicenter Service Desk Knowledge Tools, Unicenter Service Desk Dashboard and Unicenter Service Intelligence product information pages at http://SupportConnect.ca.com for more information.

To obtain your copy of Unicenter Service Desk r11.1, Unicenter Service Desk Knowledge Tools r11.1, or Unicenter Service Desk Dashboard r11.1, in North America, please call 1-800-841-8743 or contact your local account representative. Customers who have ESD-only contracts can download the products from SupportConnect.ca.com. If you are outside of North America, please call your local account representative or the local CA office.

The following table contains the TOPS codes for these products:

Should you need any assistance in understanding these new releases, or in implementing these latest releases, our CA Technology Services experts can help. For more information on CA Technology Services and how you can leverage our experience, contact us through your local CA office or visit http://www.ca.com/services.

We're proud of our ongoing product development, customer support, and maintenance programs that are designed to help our customers succeed, and believe our latest release is a good example of our efforts.

Thank you again for your business.