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SupportConnect - Support for Unicenter Service Desk

Unicenter Service Desk

Formerly Unicenter ServicePlus Service Desk, Unicenter TNG Advanced Help Desk,
Unicenter ServiceIT Enterprise and Workgroup Editions, Paradigm

What's New

Unicenter Service Desk

Solutions & Patches

Unicenter Service Desk Patches:

Technical Information by Product
CA CMDB CA SupportBridge Solutions CA Workflow	eTrust Identity and Access Management Unicenter Service Desk Dashboard Unicenter Service Desk Knowledge Tools

Technical Information
Technical Document Index Documentation/Manuals Certification Matrix 11.2 \| 11.1 \| 11.0 \| 6.0 SP1 \| 6.0 \| 5.5.1 AHD/ServiceIT EE 5.0 AHD/ServiceIT EE 4.5 ServiceIT	Latest r11 Implementation Best Practices End of Service / Drop Support Dates AHD r5.0 AHD/ServiceIT EE r4.5 AHD/ServiceIT EE r4.0 ServiceIT Workgroup Edition r4.3x Enterprise Edition r4.3x Apriori and AutoAnswer Unicenter ServicePlus Customer Service r5.0 Unicenter ServicePlus Service Desk 5.5/5.5.1 SP1 & SP2 Unicenter ServicePlus Service Desk 5.5/5.5.1 SP3 Unicenter ServicePlus Service Desk, r6 & r6/SP1 Ingres Database

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