Unicenter Service Desk r11
Additional information on using CA Workflow

Last updated: June 14, 2007

There is a lot of great info on CA's common workflow engine, CA Workflow, which is provided with the r11 versions of Unicenter Service Desk. A couple of articles that may be of particular interest are:

1. Building exception handling with CA Workflow
   
   For an overview on building exception handling into your custom CA Workflow process definitions review TEC423549
   
   
2. CA Workflow Web Service
   
   For details on accessing the CA Workflow web services API please review QI74335
   
   Note: The API is for advanced users of CA Workflow only.