Unicenter CA-7 Job Management
Product Support Announcement

To: Unicenter CA-7 Job Management Customers
From: The Computer Associates Unicenter CA-7 Job Management Product Team
Date: January 31, 2006

Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. With CA's recent announcement of the general availability of Unicenter CA-7 Job Management, r11, we would like to take this opportunity to review the support schedule for currently supported releases of Unicenter CA-7 Job Management, (formerly known as CA-7).

With the announced availability of Unicenter CA-7 Job Management r11, support for Release 3.3 is now scheduled to be discontinued as of July 31, 2007.

If you have not yet upgraded to Unicenter CA-7 Job Management r11, we urge you to do so as soon as possible so you can take full advantage of the latest new features and enhancements this release has to offer. For additional information on Unicenter CA-7 Job Management, please visit the Unicenter CA-7 Job Management page at http://SupportConnect.ca.com.

CA would like to help make your upgrade to the latest release of Unicenter CA-7 Job Management as straightforward and successful as possible. Therefore to assist you, we are offering the following:

• A no-charge software upgrade from Unicenter CA-7 Job Management, r3.3 to Unicenter CA-7 Job Management r11 for any customer with an active maintenance contract.

• Publication of documents to help prepare you for your upgrade to Unicenter CA-7 Job Management r11. Those documents can be viewed at http://SupportConnect.ca.com.

• CA Technology Services is available to provide consulting services for any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information please outline your needs at http://www3.ca.com/services/

• CA is committed to providing superior support to our customers using our technology solutions. We are pleased to announce Lifeline Services - an Extended Support Services option from CA designed to extend support for older versions of CA products that have been officially discontinued. Please visit our website at http://supportconnectw.ca.com/public/ca_common_docs/contact.asp for more information.

When you are ready to request your upgrade or to obtain more information about Unicenter CA-7 Job Management r11, in North America please call 1-800-841-8743. You can also download the upgrade at http://SupportConnect.ca.com using electronic delivery. If you need additional information on the upgrade, contact your local account representative. If you are outside of North America, please call your local account representative or the local CA office.

If you have any questions regarding the support schedule, please contact Unicenter CA-7 Job Management Customer Support at http://SupportConnect.ca.com.