Unicenter Desktop and Server Management
End of Service Announcement

To: Unicenter Desktop and Server Management Bundle Customers
From: The BSO Product Team
Subject: End of Service Announcement for Unicenter Desktop and Server Management Bundle
Date: August 1, 2007

CA is continually working to improve our software and services to best meet the needs of our customers. As an ongoing effort to continually improve our software and w ith the upcoming general availability of CA's Client Management Solution r11.2 with Agent Compatibility Mode, support for the Unicenter Desktop and Server Management Bundle, which includes Unicenter Asset Management v4, Unicenter Software Delivery v4, and Unicenter Remote Control v6, is scheduled to be discontinued within the next 18 months. This will allow our Development organization to effectively focus its resources on and add value to the upcoming release.

As development of Release r11.2 with Agent Compatibility Mode progresses, we encourage you to consider your migration plan, and we will contact you again with migration path information, as well as updates on features and functions of Release 11.2 with Agent Compatibility Mode, and proposed dates for its general availability and End of Service of the Unicenter Desktop and Server Management Bundle.

If you have any questions regarding the support schedule, please contact your local CA Account Manager or Support Availability Manager.

Your success is very important to us, and we look forward to continuing our successful partnership with you.