SupportConnect - Unicenter Network and Systems Management Technical Document Index

Unicenter Network and Systems Management
Technical Document Index

Enterprise Management:
Alert Management

Advanced Event
Correlation
Applyptf
Calendar
CCI
Database
DIA
ENF
Event Management
General
GUI/Java
Installation
Migration
PIBs
Portal
Security
SNMP
Unicenter Remote Monitoring
Workload/Job Management

Agent Technology:
Agents Technology General
Agents Manager DSM
Agents System
Agents Log
Agents Database
Agents Common Services
GCU
Agent Technology for Misc
Agent Technology for PIBs
Agent Technology Install

Worldview:
Worldview General

Systems Performance Option:
Performance Management General
Performance Trend
Performance Scope
Performance Configuration
Performance Agents
Performance Chargeback
Performance Reporting/WRS
CAM Troubleshooting Techincal Videos
PIBS

CCS
CCS
PIBs

Unicenter Lightweight Portal
PIBs

Doc ID#	General Technical Support Documentation	Last Revision
Alert Management
TEC435764	Unable to find AMS manager cell	10/11/07
TEC435723	AMS: A New Alert Class in few steps	10/10/07
TEC432425	Alert Mangement error %CAAMS_W_VALUETRUNC Alert values truncated for the following fields: <Alert Text>. Check your alert creation policy.	08/29/07
TEC431558	Everytime the Alert Management component on our NSM installation keeps crashing an error is generated every few seconds in Event Viewer; Faulting application caamsdmn.exe, version 4.1.0.7, faulting module CAEMUTIL.DLL, version 4.1.0.6, fault address 0x	08/14/07
TEC430604	Turning on Alert Management (AMS) trace to troubleshoot any of conditions below	08/01/07
TEC428392	When creating Service Desk tickets with the AHD.dll function, I used certain keywords as parameters in my message action. What is the associated Alert Management Service Desk Flag in Unicenter NSM r11?	07/03/07
TEC428391	I'm currently using the AHD.dll to integrate Unicenter Service Desk with Unicenter NSM 3.1. I plan on migrating to Unicenter NSM r11.1 and want to utilize Alert Management, what is procedure to accomplish this? What would I need to change?	07/03/07
TEC427809	How do I change the generic AMS escalation policy message that is sent when an escalation is triggered?	06/27/07
TEC424971	How do you configure Alert Management to work with Service Desk?	05/21/07
TEC424963	When I try to delete a class or queue in Alert Management, I get the following error message: CAGI_E_904, Deletion denied - QUEUE with name XXX still in use even though there are no Alerts in that associated Alert queue.	05/18/07
TEC420678	Create Actions function in Alert Class not working in Microsoft cluster environment	03/26/07
Enterprise Management for AEC
TEC430441	I do not see my Event Agent listed in the NSM AEC Deploy Rule GUI or WEB interface. How do I get my agent to be listed here?	07/31/07
TEC426829	What is the purpose of TNG_ACE_ddmmyyyy.log & AEC_UTILIZATION_REPORT.LOG files and how to change their location	06/14/07
TEC411980	How do I convert my 3.X RCA files to R11.X XML FORMAT?	11/28/06
TEC361511	Using AEC to Send Notification When no Events are Received	04/01/05
TEC354042	AEC EXAMPLE APPENDING INFORMATION TO FRONT OF MESSAGE	01/24/05
TEC342963	How do I test Regular Expressions within AEC	09/20/04
TEC321336	What are Regular Expressions?	04/01/04
Enterprise Management for Applyptf
TEC356652	Installing and utilizing applyptf on a UNIX server	06/20/07
TEC397760	ApplyPTF in a Terminal Services Environment	05/26/06
TEC264702	General Information on Applyptf	06/19/02
Enterprise Management for Calendar
TEC443744	Calendar Architecture on Windows	01/09/08
Enterprise Management for CCI
TEC435777	How to test CCI Communication between AS/400 and the Windows server.	10/11/07
TEC430288	CCI listening port 7001 conflicts with Unicenter Mgmt for WebLogic and BEA WebLogic. How to make CCI listen on a different port	07/27/07
TEC361603	How to configure AS400 box when LOCALHOST is not defined?	04/06/05
TEC328772	How to Configure CCI through a Firewall on Unix	06/11/04
TEC264692	Unicenter AS400 CCI Connection Communication Status	02/05/03
TEC275179	Supported use of CCI Remote Daemon between Windows based insalls where a firewall is involved	11/06/02
TEC264713	CCI OVERVIEW	08/07/02
Enterprise Management for Database
TEC446489	How to change the password of CADB	02/20/08
TEC435759	How do I remove users from the tnguser's group in CAIUNIDB?	10/11/07
TEC428240	How to create a new, clean mdb	07/02/07
TEC427698	Is there a tool to estimate the size of the MDB for database optimization?	06/26/07
TEC264722	Increasing the station (CAI_STA) tablespace of the CAUNIDB database	06/20/07
TEC264717	Procedure to Move Station and Station Groups	06/20/07
TEC426792	NSM unable to connect to 'MDB'	06/14/07
TEC412694	We have two NIC's with different IP addresses on our MDB server. One for the LAN and the other one for the Backup LAN. Is there anything that can cause the MDB any failure in this kind of setup? Do we need to do any settings on the MDB server?	12/06/06
TEC291467	Unicenter NSM for Windows Database Specifications	08/27/03
TEC291466	Unicenter NSM for Unix/Linux Database Specifications	08/27/03
TEC264714	CAUEXPR Usage	08/19/02
Enterprise Management for DIA
TEC438633	Agent dia cells in production are ending up under development DIA grid.	11/16/07
TEC435769	DNA activation fails in different domain	10/11/07
TEC435768	DIA exception errors when opening or accessing any component in MCC	10/11/07
TEC435767	DIA cleanup for Unix/Linux	10/11/07
TEC427807	Why do I get an IP address in my UKB.dat file instead of a hostname?	06/27/07
TEC412767	Troubleshooting DIA Guide	12/06/06
TEC342982	How do I completely remove the DIA from a client machine?	09/20/04
Enterprise Management for ENF
TEC349789	What functionality in Unicenter 3.1 0403 do you lose when ENF is not installed?	06/20/07
TEC405387	INIT: Database install utility error	09/05/06
Enterprise Management for Event Management
TEC461690	No Event Management messages from BPVM in the EM Console	04/18/08
TEC446642	How to export/import configurations settings for NSM Event Management (EM)	02/21/08
TEC446591	Running the 'oprfix' command by a non root userid does not clear the held message area.	02/20/08
TEC446490	The "Users authorized to issue commands" list (CA_OPR_AUTH_LIST) using &<Group Name>	02/20/08
TEC446449	How to display national characters in the NSM Event Console Log	02/20/08
TEC446274	CAGI_E_LOGALROPEN error when 2 users try to open the same console.	02/15/08
TEC446268	How to trap a SENDKEEP message that is generated from within a Message Record Action (MRA) by a second MRA?	02/15/08
TEC443766	How to report on held and acknowledged messages.	01/10/08
TEC443610	Thread Count of the CAOPRDMN.EXE Process	01/08/08
TEC443556	Using the CAMIBC Command to Troubleshoot Errors Importing MIB files in the Trap Manager	01/07/08
TEC443160	Additional insight into the EXPORT action. Is an exported variable used only by the thread that created it?	12/28/07
TEC443158	'unicntrl start all' results in error: /opt/CA/CAlib/lic98.so: wrong ELF class: ELFCLASS64	12/28/07
TEC440576	How Does Event Management Determine Precedence Between Multiple Message Records?	11/20/07
TEC438405	Can a 3.1 Event Console Log be opened through the MCC?	11/14/07
TEC438298	Copy Message Action from one Message Record to Another in r11	11/13/07
TEC437318	How to define one MSGRECORD/MSGACTION (MRA) which will work only for a limited number of predefined machines.	11/01/07
TEC435755	How to use DELKEEP to acknowledge Held messages older than a specified number of seconds.	10/11/07
TEC435747	Unable to acknowledge a Held Event from an AS/400 in the Windows console Held Message area.	10/11/07
TEC435746	Unicenter NSM 3.x ENF Trace	10/11/07
TEC435745	List Message Records on an Event Agent	10/11/07
TEC435442	Some additional insight into the cautil -f <file_name> command.	10/09/07
TEC435440	Where can the OPR table definitions be found?	10/09/07
TEC431546	How to execute AutoSys commands e.g. sendevent via a Unicenter Console message record and action	08/14/07
TEC430832	How to run a UNS trace for troubleshooting purposes	08/03/07
TEC430828	Created a "Message/Message Action" to change the Severity of an object to DOWN using the UPDATEMAP option and it does not work	08/03/07
TEC430827	I want to use BPV state changes to trigger actions using Enterprise Management Policy. However, BPV state changes are not being reported in the EM console	08/03/07
TEC429139	How do the Windows Enterprise Manager and the AS/400 Event and Workload Agents communicate via the ports?	07/16/07
TEC428355	We had to reboot the server after a disk space problem. When the server came back up we found event agent messages are not arriving at the EM manager console.	07/03/07
TEC428123	Our Trap Manager is installed on an admin client box. Can we refresh the cache from the admin client?	06/29/07
TEC428109	What is the benefit of Refresh Cache in Trap Manager?	06/29/07
TEC427288	I have a (msgid=*) Message Record set up to forward all events from one machine to another. When the receiving machine is down, I receive a "%CAOP_E_504" error. How can I prevent the first 504 error from setting off other 504 errors and causing a loop?	06/21/07
TEC427065	I installed Trap Editor 3.5 and I get the following message: "No data found for this node". The list of MIBS is absolutely empty.	06/17/07
TEC269804	How to configure a UNIX Event Agent to forward all messages to a Windows Manager	06/20/07
TEC426986	How to install the various configurations of the Event Agent	06/15/07
TEC426981	NetIQ integration with Unicenter NSM	06/15/07
TEC426972	How to prevent an Event Agent to reload the DSB from the server each time it restarts	06/15/07
TEC426890	With the NSM 3.1 workload agent on UNIX, ENF became optional. How can I obtain the same behaviour for <enfcontrol job rc exitmain> on a UNIX machine where ENF is not installed?	06/14/07
TEC426860	Since the number of words in a message event is changing, how do I get the last word from the end of the event text?	06/14/07
TEC426794	The Event console and/or workload agent fails after performing "unicntrl start all".	06/14/07
TEC425219	I installed Unicenter NSM r11.1 and receive the following message "%CATD_I_066, Authentication failure: Unauthorized message received". They are received from various ip addresses and want to know the origin of these messages.	05/22/07
TEC416210	Why are Windows event log messages missing in the conlog?	04/09/07
TEC416245	How to generate different actions on messages, which are almost the same?	04/04/07
TEC418383	How can I use a wildcard indicator for multiple consecutive character pattern matches (WCMANY) different from asterisk (*)?	03/05/07
TEC416234	How can catrapd.exe ignore SNMP traps or send them - translated or not - to the console log?	01/29/07
TEC416155	When an incoming message matches several Message Records, which one takes precedence, out of CATEGORY or SOURCE?	01/29/07
TEC415747	What to check if the executables from a message action (MRA) do not run?	01/24/07
TEC413854	How to stop the console being flooded with warning messages %CAWMS_W_311?	12/21/06
TEC412779	How to list events in the console log that are waiting for reply in held area on Linux/Unix into a text file?	12/06/06
TEC408177	Can the AUTORPLY action for a message record in Event Management replace the careply/delkeep command?	10/10/06
TEC284273	CREATING A CALENDAR USING TIME MASKING FOR USE IN A MESSAGE RECORD	07/09/03
TEC277035	Sending an E-mail from Unicenter via Wireless Messaging	06/05/03
TEC277034	Use of Eval Node and Node Group in Message Record Definitions	06/05/03
Enterprise Management for General
TEC462356	After uninstalling UWCC, EIAM and Portal cannot be reinstalled.	04/29/08
TEC462151	SSH session hangs	04/24/08
TEC462149	How to extract message records maintaining the order of the message token	04/24/08
TEC462148	How can tracing be activated on the STAR component on UNIX platforms?	04/24/08
TEC429237	WVDMN shows INACTIVE in unifstat output. How do you make it ACTIVE?	02/11/08
TEC409047	Unicenter Network and Systems Management Diagnostics Guide	01/10/08
TEC435884	Unicenter NSM 3rd Party Integration Support Statement	10/15/07
TEC435310	CA Support Statement for Microsoft Virtual Server	10/05/07
TEC432420	Is it possible to update the "Users Authorized to Issue Commands" setting to authorize an entire user group in one entry?	08/28/07
TEC432405	"unicntrl start all" fails to start the WV Daemon	08/28/07
TEC431006	Windows error 1068 or 1069 is received when starting the CA-Unicenter service.	08/06/07
TEC430807	How do I import custom background images into MCC?	08/02/07
TEC429465	How to change the location of Unicenter console log files?	07/18/07
TEC429464	How to configure Unicenter to keep console logs for only certain number of days?	07/18/07
TEC429247	How to backup/restore job, jobset, trigger, station, calendar and message action/record definitions either on the same box or on a different box?	07/18/07
TEC429239	In 2D Map the dsmMonitor (Agent View), System Path Test, Option "EM Event Path" shows EM ERROR with "X" mark. Why?	07/17/07
TEC429027	Cannot view profiles or access any resources under Monitoring Resource Model in Unicenter Configuration Manager. I have to re-enter the MDB credentials in the Administration section, then I am allowed to view or modify the resources.	07/13/07
TEC428354	The CAUWVINI.EXE command no longer exists in r11. How does the r11 Worldview Agent add Enterprise Management icons to the 2Dmap?	07/03/07
TEC426267	How to configure a console button to get the message text from the HELD area of the event console log	06/07/07
TEC426085	Fields are dropped when sending CAWTO commands from one machine to another	06/06/07
TEC426080	When SNMP traps are processed on Linux, the Node column in the Console Log displays the name of the Event Manager machine. How can this be set to display the node that is actually sending the traps?	06/06/07
TEC426079	Unable to see existing MDB while installing NSM r11.1	06/06/07
TEC424438	How to have a ca-web server application i.e. web reporting server bypass the validation of users listed in open source tomcat-users.xml?	05/11/07
TEC424424	How to repair the tape database on the AS/400 platforms?	05/11/07
TEC424423	How can I use a wildcard indicator for multiple consecutive character pattern matches (WCMANY) different from asterisk (*)?	05/11/07
TEC424420	How to add your own trap in Trap Manager and test to see if it gets translated	05/11/07
TEC424416	How to avoid the error EMEVT_RC_ERROR?	05/11/07
TEC421330	How is the specified URL class definition used within Alert Management?	04/02/07
TEC420677	When starting the MCC (Management Command Center) I am not getting a sign on dialog box	06/16/07
TEC420218	Which return code to use and when to consider a job complete when submitted from CA7 to Unix agent	03/20/07
TEC418618	How to set up Read-Only Windows-Authenticated Users (Microsoft SQL Server Databases)?	03/01/07
TEC416198	How to decrease the number of file extents for the scheduling database cashdb?	01/29/07
TEC285316	Unicenter NSM Diagnostics Guide (TNG 2.4 & NSM 3.0).	08/07/03
TEC281203	Unicenter Network and Systems Management Version 3.0	03/10/03
TEC264707	Unicenter TNG fixes included in Unicenter 3.0	07/25/02
TEC281314	Ten Things to Consider Before Contacting Support	05/31/02
Enterprise Management for GUI/Java
TEC426714	%CAGI_E_ErrorBJ_FLDERR, Error opening folder! No data found for program item	06/13/07
TEC411385	Client has a java version installed on the system also used by non-CA applications; Unicenter r11 installs its own java version and add its java path to the system PATH environment variable. This caused the other application to use the r11 java version.	11/15/06
TEC288594	Common CAUGUI Commands for Unicenter Enterprise Management	08/07/03
TEC284271	How to speed up the connection from a Windows Remote Admin Client to a Unix server	07/09/03
TEC264701	WTS Support Statement Remote Admin Console and Windows Terminal Server	08/19/02
TEC269569	Unicenter NSM Web Browser Interface Upgrade Kit	05/30/02
TEC264697	Back Leveling an Applied PTF	01/07/02
Enterprise Management for Installations
TEC461967	Error SQL Server is not configured to one of the known 'dictionary order'	04/23/08
TEC461697	Script executed with error: 65 during agent setup	04/18/08
TEC461693	How can the process agent be de-selected from the UNIX unattended software delivery package?	04/18/08
TEC449984	NSM r11 System Agents Installation default directory	04/08/08
TEC447678	Get the error message "Cannot display agent resources Namespace dsm not found in catalog" whilst looking at discovered resources in MCC.	03/10/08
TEC443743	Can the location where CA Licensing is installed be changed?	01/09/08
TEC443511	How to install Performance Agent with a response file (unattented install) but disable the automatic reboot of the server.	01/07/08
TEC442946	After uninstalling CA Software from a server the CA License or CA_LIC folder is left.	12/26/07
TEC442849	You see the following error: "symbol __res_state: referenced symbol not found" while installing the NSM Agents on a Solaris Sparc 5.8 system.	12/21/07
TEC442843	You see the following error: "root�Invalid user account specified" while installing NSM Agents as the root user on RedHat Linux.	12/21/07
TEC440655	How can Unicenter Notification Service (UNS) be configured to log selected messages into the Unicenter Event Console?	11/20/07
TEC438577	NSM r11.0 Unix Agents were installed as the root user ID. The install did not ask me for a user ID to install as.	11/15/07
TEC438432	Troubleshooting install of NSM Event Management 3.1 on OS/400 operating system	11/15/07
TEC438391	Can the CA-Unicenter service be started under the LocalSystem account instead of caunint?	11/14/07
TEC438379	Is DIA required for performance agent(s) install?	11/14/07
TEC411265	Support for installation of non-HA Unicenter NSM components in an MSCS environment	10/31/07
TEC435779	Why does the Unicenter Event Agent need to run as root?	10/11/07
TEC433110	List of setup exit codes for installing Unicenter NSM r11.0 on Unix or Linux	09/07/07
TEC432422	How to manually uninstall Unicenter 3.0 on OS/400	08/29/07
TEC432403	What needs to be done to source the CA environment settings to a specific UNIX user	08/28/07
TEC419248	I am getting the error: CAUNS_E_0137 The size of the message file xxxx exceeds maximum size of message (30000) when trying to send a file via the UNOTIFY command. Can this limit be increased so I may send a larger file?	03/08/07
TEC307048	CA Support Statement for VMWare	03/19/07
TEC411714	When installing NSM r11.0 on Unix, the install screens may look garbled and not line up, or the install may fail when trying to call a secondary installation script to load a mib, such as the caiLogA2 mib.	11/21/06
TEC411264	Support for installation of Unicenter NSM r11.1 in a Windows Terminal Services (WTS) environment	11/20/06
TEC406561	NSM in a failover environment with BHA (BrighStor High Availability)	09/20/06
TEC349788	How do you change the hostname associated with Unicenter on Unix/Linux Base Manager?	12/07/04
TEC349740	How do you change the hostname associated with Unicenter on Unix/Linux Workload, Event, or Tape Agent?	12/07/04
TEC328762	How can I stop Unicenter services from starting automatically after installing?	06/11/04
TEC321000	UNICENTER AS/400 SYSTEM REQUIREMENTS	03/30/04
TEC284533	INSTALLING UNICENTER FOR POCKET PC	07/11/03
TEC277366	Steps and Tips for Creating Master Images	06/13/03
Enterprise Management for Migration
TEC356416	Procedures for migrating Enterprise Management Data from a source Unicenter server to a target Unicenter server	09/29/05
TEC307049	Migration Blueprint for Unicenter NSM 3.1	11/25/03
PDF	TNG 2.4 to 3.0 Migration guide	07/29/02
PDF	TNG 2.2/2.4 to 3.0 Migration guide for Solaris	07/25/02
Enterprise Management for PIBs
QI96451	WIN-JMO R11.X MGR AND PRE-R11.X AGT COMPATIBILITY	05/01/08
QI99349	WIN-_DESKTOP.INI FILES INSTALLED UMP DIRECTORIES	04/23/08
QI96297	UX - NSM R11.0 CUMULATIVE IMAGES 16-APR-08	04/16/08
QI95252	WIN - PATHING ON WINDOWS X64 03-MAR-08	03/03/08
QI94749	WIN - NSM R11.1 SP1 CUMULATIVE IMAGE 06-FEB-08	02/06/08
QI92441	WIN-NSM R11.0 CUMULATIVE IMAGES 27-SEP-07	11/01/07
QI89308	UX -APPLYING INGRES 2.6 0604/SP5 TO NSM 3.X INGRES THIS IS A HYPER PIB.	06/22/07
QI88255	WIN - WINDOWS NSM R11.1 CUMULATIVE IMAGE 14-MAY-07	05/17/07
QI87471	SUN - CALENDAR ACCESS RULES 16-APR-07	04/16/07
QI86797	WIN - WINDOWS NSM R11.1 CUMULATIVE IMAGE 28-MAR-07	04/05/07
QI86234	WIN-CAUTIL LIST CONLOG DAYLIGHT SAVINGS TIME ERROR	02/27/07
QI86156	NSK - DST AND TIME FIXES 22-FEB-07	02/22/07
QI86155	NSK - DST AND TIME FIXES 22-FEB-07	02/22/07
QI86025	WIN-SYSTEMS PERFORMANCE AND DAYLIGHT SAVINGS TIME	02/15/07
QI86018	WIN - CHANGES TO HELP DOCS IN WRS 15-FEB-07	02/15/07
QI85549	NW -R11.X MANAGER INSTALL OF NW PRODUCTS 24-JAN-07	01/24/07
QI85074	NT -LICENSE LOGGING MALFUNCTION JANUARY 2ND, 2007	01/08/07
QI85202	LNX-S390-CERTIFIED S390X PLATFORMS REQ 32BIT RPMS	01/04/07
QI85201	LNX-CERTIFIED 64BIT PLATFORMS REQUIRE 32BIT RPMS	01/05/07
QI85200	LNX-CERTIFIED 64BIT PLATFORMS REQUIRE 32BIT RPMS	01/05/07
QI85142	ALL-LICENSE LOGGING MALFUNCTION JANUARY 2ND, 2007	01/04/07
QI84939	NT - LICENSE WARNINGS 02-JAN-2007	12/20/06
QI84938	NT - LICENSE WARNINGS 02-JAN-2007	12/20/06
QI84734	WIN - APPLYPTF PROCEDURES FOR MASTER IMAGE 12-DEC-06	12/12/06
QI84733	WIN - APPLYPTF PROCEDURES FOR MASTER IMAGE 12-DEC-06	12/12/06
QI83405	NSK - OPERATING SYSTEM RELEASE SUPPORT 20-OCT-06	10/20/06
QI74417	NT - FAILED TO APPEND PATCH HISTORY FILE 22-NOV-05	11/22/05
QI74300	SUN - SOLARIS 10 SUPPORT - ZONES 16-NOV-05	11/16/05
QI74251	NT - MAXIMUM LENGTH OF SEARCH PATH 14-NOV-05	11/14/05
QI74095	NT - UNICENTER NSM R3.1 SP1 0506 FOR WINDOWS	11/07/05
QI72578	NT -HOW TO MANUALLY CREATE USER CAUNINT	10/03/05
QI71912	NT - CA LICENSE PATCH INCORRECT RTN CODE 30-AUG-05	08/30/05
QI67478	NT-MICROSOFT MOM 2005 COMPATIBILITY PROBLEM 2-MAY-05	05/02/05
QI64617	LNX - UNICENTER WV BROWSER PDC PIB 14-MAR-05	02/18/05
QI65444	LNX - UNICENTER WV BROWSER PDC PIB 14-MAR-05	03/15/05
QI61006	NT-URM VERSIONS 3.1.0.0 AND 3.1.2 ARE NOT COMPATIBLE	10/22/04
QI58729	VMS -DOC FOR THE TCP/IP PORTS	08/19/04
QI58245	NT - NSM GUIDELINES FOR WIN XP SP2 11-AUG-04	08/11/04
QI57507	NT -RUNNING NSM 3.1 ON W2K3 ITANIUM SYSTEM 23-JUL-04	07/23/04
QI54592	UX -ENFCONTROL 130 DOCUMENT	05/17/04
QI54506	NT - ERR EXEC CMDS FOR CATALOG IN OTHER LOCALES	05/17/04
QI53354	UNICENTER REMOTE MONITORING 14-APR-04	04/14/04
QI53352	URM SERVICE HUNG ON STARTING 14-APR-04	04/14/04
QI52513	NT -USER RIGHT REQUIRED FOR WTS USER WITH W2K SP4	03/24/04
QI50416	VMS -CCI FAILS TO COMMUNICATE	02/10/04
QI50145	LNX -WEBALIZER PACKAGE GROUPNAME CONFLICT	02/03/04
QI50144	LNX -SECADMIN -A ON LINUX 8.0 FAILS	02/03/04
QI49432	NT - USER RIGHT REQUIRED FOR WTS USER WITH W2K SP4	01/08/04
QI49163	NT -DBCC COMMANDS HANG WORKLOAD	12/30/03
QI49162	NT -ONLINE HELP F1 FOR CYCLIC JOB	12/30/03
QI47897	NT - DOCS UNCLEAR ABOUT UNICENTER SUPPORTED VERSION	11/25/03
QI45086	HP - DOC CORRECTION FOR KERNEL PARAM CHECK IN AGENT	10/10/03
QI44454	SUN - CANNOT CREATE CALIB ON SUN 5.9	09/24/03
QI43148	NT - JOBSET AND JOB PROFILE USAGE	08/26/03
QI41235	NT - UNICENTER EXPLORER PERFORMANCE	07/15/03
QI40417	NT - UNICENTER EXPLORER PERFORMANCE	06/25/03
QI40389	NT -FORECAST A SINGLE JOB IN BATCH	06/25/03
QI39048	NT - RUNNING UNICENTER NSM 3.0 WITH WINDOWS 2003	05/22/03
QI38815	NT -UNICENTER EXPLORER ENHANCEMENT PACK PIB	05/16/03
QI37830	SUN - SECURITY VULNERABILITY	04/22/03
QI37136	NT -CATRAPD TO SUPPORT SNMP V2 TRAP, NOT V3 TRAPS	04/09/03
QI35293	NT - SECURITY VULNERABILITIES IN TOMCAT	03/06/03
QI35196	NT - UNICENTER NSM 3.0 0211 GAP FIX LIST 04 Mar 2003	03/05/03
QI34875	NT -REFERENCE GUIDE UPDATE - CALDB	02/28/03
QI33207	UX -EM JAVA ONLINE HELP UPDATE - MESSAGE ACTIVE	01/29/03
QI33206	NT -CA SDK REF UPDATE - CALENDAR MGT FUNCTIONS	01/29/03
QI33205	NT -CA REFERENCE GUIDE UPDATE - WORKLOAD REPORTS	01/29/03
QI27555	SUN- SYSTEM HANGS STARTING ENF (OR TNG OR CA7, ETC)	09/27/02
QI18768	NT -ACE INSTALL ALLOWS INSTALL PATH TO BE CHANGED	06/14/02
QI17199	NT -UPGRADE TO CLEVER PATH PORTAL 3.5	06/05/02
QI15394	NT - Unicenter 3.0 Reporter ERROR COMMUNICATING IRENGINE	04/17/02
QI15375	NT - Unicenter 3.0 Reporter CANNOT START IT(INOA)SERVICES	04/17/02
QI12461	NT -Portal Documentation on How to Delete Content	02/26/02
Enterprise Management for Portal
TEC461962	License error / failure messages in Unicenter Portal	04/23/08
TEC442718	User Administration screen is empty in the Portal.	12/20/07
TEC442707	Does Portal require any modifacation if the SQL port is altered from port 1433?	11/16/07
TEC438632	How can we combine multiple event console filters into one group in Portal?	11/16/07
TEC437461	How to configure Unicenter Management Portal if the IP_Address of the hosting server is changed?	11/04/07
TEC435776	How to manage user defined folders in the Unicenter Management Portal Library Knowledge Pane.	10/11/07
TEC432421	If IIS is not installed and running on the system where UMP is installed and UMP was configured during installation to use port 8090, how can we change the default port used by UMP to port 80?	08/28/07
TEC430562	Which port should I use when setting up the connection between portal and SMA to integrate these products	08/01/07
TEC429236	How can the admin user of the Unicenter Management Portal reset the password if the password is forgotten?	07/17/07
TEC429146	I've changed the password for the nsmadmin account and now my Portal service does not stay running and I can't login to the Portal Admin UI	07/17/07
TEC429130	Unable to publish file to the portal. Getting duplicate key entry error	07/16/07
TEC428389	How can I copy the information for the Notification services Component from one Server to another?	07/03/07
TEC428143	Syntax for publishing event messages to the notification tab of the Unicenter Management Portal	06/29/07
TEC426724	How to reset Portal Admin user password.	06/13/07
TEC421326	Is it possible to add the Cleverpath FAST Search capability to an existing Unicenter r11.1 Portal install?	04/02/07
TEC281274	How to migrate existing Unicenter Management Portal Server from one machine to another	06/18/03
Enterprise Management for Security
TEC432000	Unicenter Security Starts Automatically in r11	08/22/07
TEC430223	Is it possible to implement Access Protection for Workload object based on object name by using EM Security Management	07/27/07
TEC409582	How to install Unicenter security in NSM 11.0 and 11.1?	06/21/07
Enterprise Management for SNMP
TEC446455	When receiving traps from any device (for example a router), the nodeid is wrong.	02/20/08
TEC443685	Importing 3rd party mibs using Unicenter NSM	01/09/08
TEC440470	How do you set CATRAPD to display an IP Address instead of the SNMP datagram in the Unicenter Event Console?	11/19/07
Enterprise Management for Unicenter Remote Monitoring
TEC443674	Copying URM Configuration information from NSM r3.1 to NSM r11.1	01/08/08
TEC432700	Why is the status of a URM object in the WorldView 2-D map not being updated? In the URM AI an alarm is being generated and a status change message is sent to the EM Console?	08/30/07
TEC432423	Enabling Logical disk performance counters for Unicenter Remote Monitoring	08/29/07
TEC431239	I have out of country servers being monitored using URM and I'm getting a timeout error. Is there a way to increase the timeout during a discovery	08/09/07
TEC426755	What commands do URM use to obtain monitoring info from Unix hosts?	06/13/07
TEC352063	Setting up Remote Monitoring	01/10/05
TEC352064	Basic URM Setup Step-By-Step	12/31/04
TEC304695	Manual Uninstall of URM	11/14/03
Enterprise Management for Workload/Job Management
TEC440444	Command to dump checkpoint file (cau9ckl.exe) does not run and ends with message Terminated because enviornment is not set.	11/16/07
TEC438568	What is the function of the following Workload/Job Management processes: cau9mtr, cau8trk, cau9lcs, cau9lcd, cau9dcm, cau9wbr, cau9cli, cau9sat, cau9en2 & cau9ctk	11/15/07
TEC436565	After modifying system date/time on a Workload Agent machine, status of jobs run on that Workload Agent machine no longer get updated on the Workload Manager machine.	10/22/07
TEC430829	A JMO script with "net use" command to map drives e.g. P:\ fails to map the drive(s) on the JMO Agent machine	08/03/07
TEC430623	Trap Daemon and filter management features are not available	08/01/07
TEC430220	When accessing JMO GUI, no data is accessible and the following error is returned: CAGI_E_DISK_FULL, unable to create temp files. check disk condition	07/27/07
TEC429657	How to solve error 'CASH_F_0067 storage allocation failure'	07/20/07
TEC428658	Running a job under another userid other than the default user caunint. Is it possible to define a userid within the job basis record?	07/09/07
TEC426964	%CAGI_E_DISK_FULL, Unable to create temp file	06/15/07
TEC417904	Why a job with a holiday calendar does not get selected for daily processing based on the regular calendar?	02/20/07
TEC417893	Can NSM 3.1 EM & 11.0 AT coexist on the same system?	02/20/07
TEC406536	How to change the hostname on an existing NSM installation for UNIX platform	02/06/07
TEC416248	How to Assemble tablespace files created by successive extensions of CASHDB	01/30/07
TEC416241	How to run an MRA TEST command to test against a word that contains a dollar ($) sign?	01/30/07
TEC416239	How to avoid the message Error CAGI_I_MISSING_ENV when trying to add a user action to a message in the EM console?	01/30/07
TEC416232	Autosub halted after autoscan msg %CASH_I_0052 Cannot insert duplicate key row...	01/29/07
TEC416187	How to avoid the message "%CATD_I_066, Authentication failure: Unauthorized message received"?	01/29/07
TEC416172	How to run a sound alarm for an event?	01/29/07
TEC416157	When implementing Event Agents on UNIX machines, the 'CA Trap Manager' service is not always required although it is installed by default. How do I remove or disable it?	01/29/07
TEC414834	Unifstat output shows the 3 processes not active and jobs are unable to start processing.	01/10/07
TEC413822	Unicenter Workload will start up but shortly after startup the following processes become inactive: CA-Job Management 2.0 Job Server - not active, CA-Job Management 2.0 Event, Mgr. - not active, CA-Job Management Event Logger - not active	12/21/06
TEC409586	How to increase the CCI wait period when the SUBMITC server on the WORKLOAD AGENT agent is too busy to process the request?	12/05/06
TEC402599	Error upgrading NSM on HAS	08/10/06
TEC351957	HP NonStop - Leap Year Affects Workload on December 30	12/30/04
TEC332188	The Difference Between Stat to Non-Stat File Close Triggers	07/29/04
TEC328771	How can I delete all my records in the Workload tracking file on UNIX?	06/11/04
TEC281273	DOCUMENTATION ON WORKLOAD TRIGGERS	06/18/03
TEC264714	CAUEXPR Usage	08/19/02
TEC264711	Workload Overview	07/29/02
TEC264700	Simple Workload Failover Example	05/16/02
Agents Technology General
TEC424662	When trying to start awservices, some or all of the Agents will fail on various Unix platforms. After it has been running for some time, you may also find the Agents have failed on the system as well.	05/08/08
TEC461930	Agent watchers missing in nodeview	04/23/08
TEC461691	FORCE LSM INSTALLER TO NOT DELETE INSTALLED FILES WHEN SETUP R11.0 AGENT TECHNOLOGY FAILED	04/18/08
TEC461614	After stopping and starting caiUxOs all process statuses change from Up to Down	04/17/08
TEC448945	The Console Log selection from a remote MCC may hang or timeout in a firewalled enviorment.	03/25/08
TEC448931	Incorrect caiWinA3 Agent version returned in NSM r11.1 SP1	03/25/08
TEC448927	When process watchers are created by the adaptive configuration policy with the caiWinA3 agent, the processes that are clustered are not monitored properly.	03/25/08
TEC448925	When running the upgrade for NSM agent technology from NSM 3.1 to NSM R11.0, the upgrade does not allow you select a different location for Shared Components directory.	03/25/08
TEC447684	LINUX REDHAT Unicneter R11.0 agents caiUxsA2, caiLogA2 After uninstalling Agent Technology, unable to reinstall.	03/10/08
TEC447682	After installing Unicenter agents on a Linux machine Unicenter Agent Technology uses 250 processes.	03/10/08
TEC443599	Unable to monitor processes with the System Agent (caiUxsA2) in other zones on Solaris 10	01/11/08
TEC443553	Using agentctrl SETATTR command to change Logical Volume Properties. The command runs OK but the values are not changing.	01/07/08
TEC443547	How to create an audit report showing the configuration of the agents I am monitoring, including threshold values, using the Unicenter Configuration Manager (UCM), even if the UCM is not being used to push configuration sets to the agents.	01/07/08
TEC442912	Many Raw trap messages (%CATD_I_060, SNMPTRAP) appear on the console from the Log Agent (caiLogA2).	12/21/07
TEC442833	Why does the CA Agent Technology (awservices) components spawn so many processes on Linux?	12/21/07
TEC442832	Agent Trap messages are not present in the Event Console, only DSM Poll messages.	12/21/07
TEC440569	When trying to install r11 Agents on a Linux box the following error occurs:	11/19/07
TEC438569	Why isn't the NSM r11.0 Unix system agent (caiUxsA2) monitoring the same parameters for CPU resources as the NSM 3.X Unix system agent (caiUxOs) used to monitor?	11/15/07
TEC438288	How to copy/move a UCM Profile from one UCM server to another.	11/13/07
TEC438286	The Windows System Agent shows the Logical Volume as "Volume {String}"	11/13/07
TEC438285	The ldconfig command is not loading a configset into an Agent after running it.	11/13/07
TEC436847	Nodeview is very slow to respond or open. It takes a long time to launch nodeview from admin client(RAC) or DSM.	10/25/07
TEC435771	Loading a configset using the 'ldconfig' command will overwrite system specific information in the w2kConfigSysGroup MIB	10/11/07
TEC435763	Why isn't the caiLogA2 agent sending a match trap even when the Trap Send Policy is set to Each?	10/11/07
TEC433107	I recently upgraded my Unicenter NSM 3.1 server to Unicenter NSM r11. Ever since the upgrade, I am no longer receiving the same DSM msgs in the EM console from the Log Agent as I was receiving before. I have not upgraded the Log Agents to r11.	09/06/07
TEC433106	Why don't I see traps on my console for Agents being monitored in a NAT (Network Address Translation) environment. Poll messages are showing up properly.	09/06/07
TEC431235	Why is Unicenter using the same port as my other application?	08/08/07
TEC430442	Disabling the Hardware Resource Monitoring of the caiWinA3 and caiUxsA2 agent.	07/31/07
TEC429546	The Log Agent (caiLogA2) on my UNIX system will not start	07/19/07
TEC429234	Adaptive Configuration Scheduling for business hours only.	07/18/07
TEC429025	After the install of agent technology from NSM 3.1 0601 on OS400, the awservices start command does not start the agents. You also will not be able to discover the OS400 agents as a result.	07/14/07
TEC429005	Install process fails at HP-UX machine with "caprofile[9]: no: not found." error	07/13/07
TEC428992	How can you disable the adaptive configuration on an agent box from auto-configuring the agents	07/13/07
TEC428144	The Windows System Agent does not show the Logical Volumes in the Available List	06/29/07
TEC271253	Awservices Failure with "Media Sensing" Enabled	06/27/07
TEC426975	The Windows System Agent will fail after trying to start it, the following message is written to the log file: 14:37:00.17 -45c- SocketErrorType: >AWM_SocketErrorType: lasterror = 10053 14:37:00.17 -45c- aws_wrapper : Communications fail	06/26/07
TEC426235	How to setup Process Watcher to monitor a script	06/06/07
TEC422329	How does the Loss Action work when monitoring a Unix file system using the Unix System Agent?	06/06/07
TEC422328	In 3.x, we run 'resetdsm skipwv', what is the revelant command in r11.x and how it works? What is the difference between resetdsm/'resetdsm init' in R11.x?	06/06/07
TEC421555	Agent DNA does not register with Master UKB during product install, it registers with the Secondary UKB instead.	06/06/07
TEC422331	What are DIA ports and what are the usage?	04/16/07
TEC422326	Why is ASM unable to monitor and collect resources from a VIO Lpar?	04/16/07
TEC421553	How do you configure the aws_sadmin to accept multiple community strings?	04/16/07
TEC421551	How do I create non-Admin user accounts to access the Adaptive Dashboard Server views? I do not want to give out Admin rights to configure the Agents being viewed.	04/16/07
TEC416707	How can I create events or alerts based on the number of files present in a directory?	02/20/07
TEC416249	VOLUME CACHE MISSES AT 100%	02/09/07
TEC414597	Can you configure what UKB, a DNA system, will float to? A DNA float can occur when DNA's current UKB is shut down or unreachable for some reason.	01/08/07
TEC411551	Can we monitor a non-global processes using the caiUxOs running in the global zone?	11/20/06