SupportConnect - CA ARCserve Backup r11.0/r11.1 for Windows Technical Document Index
  

CA ARCserve Backup r11.0/r11.1 for Windows
Technical Document Index

  • General
  • Licensing
  • BrightStor VLDB & SQL Database
  • Tape Engine
  • Disaster Recovery
  • Open File Agent
  • Microsoft Exchange Database Agent
    		•
  • Oracle Database Agent
  • SQL Database Agent
  • Sybase Database Agent
  • NetWare Client Agent
  • Windows Client Agent
  • UNIX/Linux Client Agent
  • Alert
    		•

    Doc ID# General Technical Support Documentation Last Revision
    General
    TEC449979 Can local disaster recoveries be performed with a backup device configured with ARCserve RAID and ARCserve Virtual Library options configured? 04/23/08
    TEC441130 Empty folder gets deleted when using "Delete source File after backup to media" in the global Backup Options is selected in the backup job. 11/29/07
    TEC436181 How to manually install the Alert Manager for BrightStor ARCserve Backup For Windows 11/27/07
    TEC438378 How to Modify the caroot username from "None" to "CAROOT"? 11/14/07
    TEC436303 How to display empty slots in the ARCserve device manager? 10/18/07
    TEC436301 How to Preserve "File access time" (windows) during backup? 10/18/07
    TEC436181 How to manually install the Alert Manager for BrightStor ARCserve Backup For Windows 10/17/07
    TEC435905 W3491 Unable to Insert UUID 10/12/07
    TEC435895 W3073 Unable to logon as use 10/12/07
    TEC435878 AW0254 Failed to backup Active Directory Service RC=2147024838 10/12/07
    TEC435618 Unable to submit backup job gives the error "Failed to create file, check if Disk is Full or BrightStor ARCserve Backup is installed properly" 10/10/07
    TEC409597 Using Brightstor ARCserve Backup how can I make sure all my files get backed up? 08/31/07
    TEC428626 How Can a file level restore be done if Image Option is used in the backup? 07/09/07
    TEC266832 ARCserve Debug Guide 06/19/07
    TEC426468 Unable to see the golden platter for a respective database agent when specifying a backup network IP address in a Microsoft Cluster environment. 06/11/07
    TEC423486 How do I prevent a backup job from running beyond a specific time? 04/30/07
    TEC421032 The recently released security updates QO86255, QO86259, QO86260, and QO86926 states that they are Security Update 5. Why do they have a number, and why did it start at 5? 03/28/07
    TEC420690 BrightStor ARCserve Backup - Support for VSS Writers 03/27/07
    TEC419975 "Failed to create empty document" error message appears when opening the BrightStor ARCserve Backup Manager 03/16/07
    TEC419730 INSTALLATION ERROR with ARCSERVE BACKUP - "The Windows Installer Service could not be accessed". 03/15/07
    TEC378656 What Patch Level is my ARCserve r11.1 Installation at? 01/18/07
    TEC414759 If a storage device can be seen from multiple storage paths, for example, when a server has multiple HBAs, would BrightStor ARCserve Backup show only one entry or duplicate entries? 01/09/07
    TEC414576 Installation of BrightStor ARCserve Backup on a Cluster 01/08/07
    TEC413658 Do I need a license for the 64 bit Client agent installed on a server which has the ARCServe Backup server installed on it? 12/19/06
    TEC412644 How to turn off the prune job on days when full backups were not completed for several days? 12/12/06
    TEC411543 Which port should be opened in a DMZ/Firewall to allow a proper communication between the ARCserve server and the Lotus Domino agent? 11/17/06
    TEC410665 How do I find out if my tapes are backed up with Session\Encryption password? 11/07/06
    TEC409645 How can I reset my BrightStor ARCserve 'caroot' password? 10/24/06
    FAQ254000 I changed my password to caroot. Why is it saying invalid password when I try to log in to BrightStor ARCserve Backup 10/24/06
    TEC266796 Restoring tapes written in MTF 10/20/06
    TEC399934 What is MODE parameter purpose in cabatch command? 06/22/06
    TEC399839 NAS Filer Restore Jobs Fail with Error E3452 06/22/06
    TEC399838 Format or Erase Jobs Fail with the Error "Tape is protected by the media management". 06/22/06
    TEC397395 Windows 2003 Logical Disk Manager Administrative Service and Full Dynamic Windows 2003 backups 05/23/06
    TEC341621 ARCserve/Enterprise Backup Host Server Configuration with Windows XP SP2 05/17/04
    TEC266866 How to create the BrightStor ARCserve Backup System Account in Windows 2000 - Detailed Steps 04/17/06
    TEC352982 ARCserve Backup for Windows Command Line Utilities 03/06/06
    TEC390305 Delete Files After Backup 02/27/06
    TEC388822 E11065 Freeze Volume Failed Error in Image Option Backups 02/13/06
    TEC380963 Using the Job Scheduler Wizard to Schedule Device Management 10/17/05
    TEC380820 Backing up and Restoring Key-Level Registry 10/17/05
    TEC379674 How do I backup GroupWise with TSAFS.NLM? 09/30/05
    TEC378659 What Patch Level is my ARCserve r11.0 Installation at? 09/22/05
    TEC371487 Backing up and restoring Data Migration stub files 07/02/05
    N/A BrightStor ARCserve Backup - Federal Frequently Asked Questions 06/30/05
    TEC369060 Configuring the Iomega Rev Drive with ARCserve r11.1 06/10/05
    TEC348150 Upgrading to BrightStor ARCserve Backup for Windows r11.0/11.1 05/21/05
    TEC320546 Mapped Drives are not seen 03/02/05
    TEC339226 Configuring Disk-Staged Backup with BrightStor ARCserve/Enterprise Backup For Windows 12/21/04
    TEC309140 GFS Tape Naming Explained 12/08/04
    TEC268782 Protecting CIFS volumes with BrightStor ARCserve/Enterprise Backup 12/08/04
    TEC268745 How to create and manage server groups 12/08/04
    TEC324638 How To - Configure your Windows workstation so you can uncompress CA's *.caz files by simply double-clicking on the file 12/03/04
    TEC338711 I installed Windows XP SP 2 on my ARCserve server and now I can't backup remote machines 08/16/04
    TEC338866 Using the CA Diagnostic Wizard To Collect Information For Support 08/12/04
    TEC313091 Backup and recovery of Microsoft's SharePoint Portal version 2003 and Windows SharePoint Services version 2.0 01/20/04
    QI86035 CANNOT SEE VSS WRITERS ON CLIENT AGENT MACHINE 02/15/07
    QI82917 GETTING LATEST SECURITY UPDATES AND PATCHES FOR 11.0 10/05/06
    QI77031 FILE ESTIMATE REPORT LESS DATA 03/02/06
    QI75576 NOTES AGENT BACKUP SLOW 01/11/06
    QI76943 NAS OPTION DDS AND SAN OPTION 03/01/06
    QI75473 NAS FIRST ERASE COMMAND FAIL 01/06/06
    Licensing
    TEC266870 Understanding BrightStor ARCserve Backup for Windows Licensing and Registration 06/02/05
    TEC320717 How to verify the NetWare BAOF License 06/14/04
    BrightStor VLDB & SQL Database
    TEC389855 How to Maintain the BrightStor ARCserve Backup VLDB 04/13/07
    TEC420146 How to move an ARCserve database contained within Microsoft SQL Server to a different drive. 03/19/07
    TEC376895 Understanding and Maintaining the ARCserve VLDB Database 01/30/07
    TEC413821 Arcserve ASBD SQL Database becomes unavailable with error "E5110" when running SQL maintenance plan 12/20/06
    TEC412437 ARCserve SQL ASDB Maintenance Fails with Error "Database must be in single user mode". 12/18/06
    TEC405777 How to Move ARCserve VLDB Database to a different drive (or) location? 09/11/06
    TEC390304 BrightStor ARCserve/Enterprise Backup Tape Catalog Files and the Mergecat Utility 02/28/06
    TEC353603 Maintaining the ARCserve Database when using SQL as the Database 09/02/05
    TEC266869 BrightStor ARCserve Backup VLDB Maintenance Utilities 06/28/05
    TEC268789 Sample batch/CMD script for BrightStor ARCserve/Enterprise Backup VLDB maintenance 05/31/05
    TEC268767 Recovering the BrightStor ARCserve/Enterprise Backup SQL Database 12/08/04
    TEC294753 Converting From a VLDB to a SQL Database 12/08/04
    Tape Engine
    TEC445887 How to Configure Tape Cleaning Slot in CA ARCserve Backup. 02/08/08
    TEC380973 Understanding Hardware and Software Compression 10/15/07
    TEC424528 How to clear the Tape Engine configuration for a tape library. 05/14/07
    TEC342813 Troubleshooting Tape Engine & Hardware Problems 01/30/07
    TEC399849 Multiplexing Jobs Fail With E2246 "Multiplexing device error. Abort the job." 06/22/06
    TEC344509 ARCserve Support For DLTIce 05/02/06
    TEC304911 Optical Drive Support (Includes Support for CD-RW/DVD-RAM) 02/07/06
    TEC378108 SAN Option Best Practices 09/16/05
    TEC268739 How to Create and Configure File System Devices 07/08/05
    TEC275205 Support for Microsoft Windows Storage Server 2003 & Windows-powered NAS (SAK) File Servers 06/02/05
    TEC304670 StorPort Driver Support Statement 12/08/04
    TEC313430 Proliant Server Customer Advisory - Internal SDLT Drives 12/03/04
    QI79847 NAS-TAPE ENGINE CRASHES ON EMC CELERRA 06/16/06
    Disaster Recovery
    TEC433909 Remote DR uses public network to connect to Backup Server even if Host file is configured to use private network 10/12/07
    TEC426466 Create Boot Kit Wizard reports "Failed to create File Layout" when creating a CA Bootable Tape Image 06/11/07
    TEC419644 Remote Disaster Recovery errors; 0x2, 1722 and error connecting to remote server 04/09/07
    TEC408406 Update Disaster Recovery Media after Applying Device Patches 10/11/06
    TEC268753 Performing a local Disaster Recovery (DR) for remotely backed up clients using the NT Client Agent 12/08/04
    TEC268747 Disaster Recovery Option Troubleshooting Checklist 12/08/04
    TEC342754 Windows 2000 Disaster Recovery Option Support Guidelines 09/17/04
    Open File Agent
    TEC327222 Failed to initialize Preview Data Manager when loading OFA.NLM 06/28/04
    QI77406 OFA CAUSE FILE COPY SLOW 03/14/06
    Microsoft Exchange Database Agent
    TEC436398 Exchange document level backup fails with error "AE9603 file list is empty" 10/19/07
    TEC436308 Brick level backup of Public Folders on Exchange Server 2000/2003 fails with error E8602 EC= (366) "Failed to open a folder".) 10/18/07
    TEC435987 Two or more simultaneous Brick level restore jobs fail with E8603 and E8617. 10/15/07
    TEC426579 Browsing or backups of Brick Level produces error: "Backup Agent Error -(17)" Exceeded Maximum Number of Users for this version of Backup Agent". 06/12/07
    TEC423092 Exchange Brick level and Database backup fails with E8601 EC=1300 error 04/24/07
    TEC422271 Document level restore fails with errors w3823, 8522 EC=9 or restore is successful with 0 bytes restored 04/13/07
    TEC420394 Why does my Exchange Document Level Backup Session Fail if the Exchange Cluster Fails Over midway through a backup job? 03/21/07
    TEC396879 Bricklevel Backup of Exchange 2000 or 2003 mailbox fails with error "E8604 Failed to start backup..." when user's Active Directory account is disabled. 05/18/06
    TEC266861 Exchange Agent Configuration fails with 'Failed to Create Profile'. 04/29/05
    TEC302338 Resolving conflicts between Anti-virus and BrightStor ARCserve/Enterprise Backup 12/08/04
    TEC268794 Resolving E8602 EC=301 HrBackupPrepare failed errors when attempting to backup Microsoft Exchange 12/08/04
    TEC343545 Exchange Document and Brick Level Performance Issues in Exchange 5.5 with Anti-Virus 09/27/04
    SQL Database Agent
    TEC413534 Installation information for the Brightstor ARCserve SQL Agent on 64 Bit Windows 12/18/06
    TEC276601 Troubleshooting BrightStor ARCserve backup agent for Microsoft SQL E8601 errors 05/08/05
    QI78451 SQL AGENT UNINSTALL / UPGRADE CAUSES BSOD 04/25/06
    Sybase Database Agent
    TEC379678 Using ARCserve to Backup a Unicenter AutoSys Bundled Sybase database 10/03/05
    NetWare Client Agent
    TEC268755 How to configure the NetWare Agent (NWAGENT) to not pack sparse file formats and to use SMS Logic? How to Configure the Push Agent to Enable SMS Logic? 05/19/06
    TEC265324 How to Backup a NetWare Cluster Volume with ARCserve for Windows, Enterprise Backup for Windows/UNIX or ARCserve 7.0 for NetWare 12/03/04
    TEC265347 Slow Restores Using TCP/IP and the NetWare Agent (NWAGENT) 09/28/04
    TEC265342 How to configure the Client Agent for NetWare (NWAGENT) to use an alternate IP address 07/06/04
    TEC266839 Why should I use SMS during the backup of a NetWare Server? 06/14/04
    TEC317653 Backing up the Novell's Directory Services (NDS) cross platform to the Windows product using the Client Agent for NetWare (Nwagent)  
    QI94636 RESTORE NETWARE VOLUME FAILED 02/07/08
    Windows Client Agent
    TEC409618 How many Universal Client Agent licenses are required to protect Microsoft Clusters (2 physical nodes as well as the virtual node)? 10/24/06
    TEC266855 Troubleshooting E8522 and E3392 (Failed to receive data from the client agent) errors 12/08/04
    Oracle Database Agent
    TEC397322 Configuration of Archive Log Mode on Oracle 10g to work with the BrightStor 05/31/06
    TEC339971 Important Oracle Database Agent Installation Information For Oracle 10G Users 08/26/04
    UNIX/Linux Client Agent
    TEC266798 Troubleshooting UAgent Restore Performance on Unix / Linux 11/21/06
    TEC357181 Security Patch for the Client Agent for UNIX/Linux 02/28/05
    Alert
    TEC430036 How to configure Alert Manager to send email with the result of a backup. 10/17/07
    TEC264236 Using Alert to send messages to the Event Management Console & the World View Repository 11/17/06
    TEC379982 Alert Manager Overview 10/05/05
     
     
     
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