SupportConnect - Unicenter Remote Control Compatibility Matrix
  

Unicenter Remote Control/ControlIT
Compatibility Matrix

Last Updated: April 23, 2008

Component Operating System OS Version Comment Known Problems
r11.2
build: Windows 11.2.2.4331; Linux 11.2.2.2558
supported languages: English

r11.2a
build: Windows 11.2.3.1895; Linux 11.2.3.1658
supported languages: English, German, French, Japanese

r11.2 C1
build: Windows 11.2.1000.16; Linux 11.2.1000.16
supported languages: English, German, French, Japanese

r11.2 C2
build: Windows 11.2.2000.05; Linux 11.2.2000.05
supported languages: English, German, French, Japanese
Enterprise Manager Windows Intel x86 Windows 2000 SP4 (Advanced Server, Server),
Windows 2003 SP1 and SP2 ( Enterprise Edition, Standard Edition)
Windows 2003 R2 SP2 ( Enterprise Edition)
Windows 2003 R2 SP1 (Standard Edition)

Database on Windows Intel x86 (local and remote MDB):
MS SQL 2000 SP4
MS SQL 2005 SP1 and SP2,
Ingres 3.0.3 103b

Database on Windows Intel x64 (remote MDB only):
MS SQL 2005 SP2		 Note:
Test fixes QO87901, T344074 must to be applied for remote MDB support on Intel x64

DSM 11.2a remote MDB on x64bit is not supported in HAS/Cluster environment		  
Windows Intel x64 Windows 2003 SP2 (Enterprise Edition)
Windows 2003 SP2 (Standard Edition)

Database: MS SQL 2005 SP2		 Note: Test fixes QO91290, QI91288 and QO91464 must be applied for DSM 11.2a support on Intel x64

In addition to the above fixes also apply QO93700 and QO93701 for Standard Edition

DSM 11.2a on Windows 2003 x64 is not supported in HAS/Cluster environment		  
SuSE Linux x64 Enterprise Server 9 SP3    
Domain Manager Windows Intel x86 Windows 2000 SP4 (Advanced Server, Server),
Windows 2003 SP1 and SP2 ( Enterprise Edition, Standard Edition)
Windows 2003 R2 SP2 ( Enterprise Edition)
Windows 2003 R2 SP1 (Standard Edition)

Database on Windows Intel x86 (local and remote MDB):
MS SQL 2000 SP4
MS SQL 2005 SP1 and SP2,
Ingres 3.0.3 103b

Database on Windows Intel x64 (remote MDB only):
MS SQL 2005 SP2		 Note:
Test fixes QO87901, T344074 must to be applied for remote MDB support on Intel x64

DSM 11.2a remote MDB on x64bit is not supported in HAS/Cluster environment		  
Windows Intel x64 Windows 2003 SP2 (Enterprise Edition)

Database: MS SQL 2005 SP2		 Note: Test fixes QO91290, QI91288 and T344074 must to be applied for DSM 11.2a support on Intel x64

DSM 11.2a on Windows 2003 x64 is not supported in HAS/Cluster environment		  
SuSE Linux x64 Enterprise Server 9 SP3    
DSM Explorer Windows Intel x86 Windows 2000 SP4 (Advanced Server, Server, Professional)
Windows Server 2003 SP1 and SP2 (Enterprise Edition, Standard Edition, Web Edition)
Windows 2003 R2 SP2 ( Enterprise Edition)
Windows 2003 R2 SP1 (Standard Edition)
Windows XP Professional SP2
Windows Vista (Enterprise, Business, Ultimate) 		  Note: Please refer to the below PIB for known issues on Windows 2003 R2
Windows Intel x64 Windows Vista (Enterprise, Business, Ultimate)
Windows 2003 SP2 ( Enterprise Edition)		    
Scalability Server Windows Intel x86 Windows 2000 SP4 (Advanced Server, Server, Professional)
Windows 2003 SP1 and SP2 (Enterprise Edition, Standard Edition, Web Edition)
Windows 2003 R2 SP2 ( Enterprise Edition)
Windows 2003 R2 SP1 (Standard Edition)
Windows XP Professional SP2
Windows Vista (Enterprise, Business, Ultimate) 		   
Windows Intel x64 Windows Vista (Enterprise, Business, Ultimate)
Windows 2003 SP2 (Enterprise Edition)		    
SuSE Linux x86 Enterprise Server 8 SP4
Enterprise Server 9 SP3
Standard Server 8
Professional 9.1, 9.2, 9.3
SuSE Linux 10, 10.1 		   
Red Hat Linux x86 3.0 Enterprise Linux ES update 7
3.0 Enterprise Linux AS update 7
3.0 Enterprise Linux WS update 7
4.0 Enterprise Linux ES update 3
4.0 Enterprise Linux AS update 3
4.0 Enterprise Linux WS update 3 		   
Agent Windows Intel x86 Windows 2000 SP4 (Advanced Server, Server, Professional)
Windows 2003 SP1 and SP2 (Enterprise Edition, Server Edition, Web Edition)
Windows 2003 R2 SP2 ( Enterprise Edition)
Windows 2003 R2 SP1 (Standard Edition)
Windows XP SP2 (Home and Professional) SP2
Windows ME
Windows 98 SE
Windows 95 OSR 2.5
Windows NT 4.0 SP6a (Workstation, Server)
Windows Vista (Enterprise, Business, Ultimate) 		  Note: Please refer to the below PIB for known issues on Windows 2003 R2
Windows XP Embedded SP2 Note: Click here for Windows XP Embedded configuration document for DSM R11.2a Agents support is available at below location.
Doc ID#: TEC401532		  
Windows XP SP2 Embedded Point of Service (WEPOS)   Note: Please refer to the below problems for known issues:

Product Problem #

TNGAMO 2906
Windows Intel x64 Windows XP Professional
Windows 2003 and Windows 2003 SP2 (Enterprise Edition)
Windows Vista (Enterprise, Business, Ultimate) 		   
SuSE Linux x86 Enterprise Server 8 SP4
Enterprise Server 9 SP3
Enterprise Server 10
Standard Server 8
Professional 8.2, 9.1, 9.2, 9.3
Desktop 1
Desktop 9
SuSE Linux 10, 10.1 		Enterprise Server 10 is supported from 11.2 C2 and above  
SuSE Linux x64 SuSE Linux Enterprise Server 9
SuSE Linux 10.1 		   
Red Hat Linux x86 3.0 Enterprise Linux ES update 7
3.0 Enterprise Linux AS update 7
3.0 Enterprise Linux WS update 7
4.0 Enterprise Linux ES update 3
4.0 Enterprise Linux AS update 3
4.0 Enterprise Linux AS update 4
4.0 Enterprise Linux AS update 5
4.0 Enterprise Linux WS update 3
5.0 Enterprise Linux Server
RedHat 9 		5.0 Enterprise Linux Server is supported from 11.2 C2 and above Note: Please refer to the below problems for known issues for DSM 11.2a support on 4.0 Enterprise Linux AS update 4 and 5

Product Problem #
DTSVMG 451
Supported Directory Services Windows Active Directory 2000, 2003
OpenLDAP v2.0, v2.1, v2.2
Novell NDS
Novell eDirectory v8.5
eTrust Directory r8		 Used for authentication, queries, reports, deployment and Remote Control rights.  
Linux Active Directory 2000, 2003
OpenLDAP v2.0, v2.1, v2.2
Novell eDirectory v8.5
eTrust Directory r8		 Used for authentication, queries, reports, deployment and Remote Control rights.  
Note: x64 stands for Intel and AMD 64bit, but not for Itanium
Certifications

DSM 11.2/11.2a - DSM 11.1/11.1a agents

DSM 11.1/11.1a agents are certified to run in DSM 11.2/11.2a environment.

VMware
Unicenter DSM r11.2 in Windows operating environments is certified on VMware ESX Server 3.0.1.
Certification configuration:
ESX host: Quad 3.0 GHz CPUs, 32GB RAM, 2–4 port NICs (1Gbit/s), high performance SAN
ESX guests: 1 CPU, 2–4GB RAM, 1 NIC, storage allocated from high performance SAN

Citrix Server

Terminal Server

Language certification
The English product version of DSM r11.2/r11.2a is certified on the following operating system language variants
  • Brazilian Portuguese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Simplified Chinese
  • Spanish
  • Traditional Chinese
Product integration

DSM r11.2/11.2a integrates with
  • Unicenter Patch Management (UPM) 11.1a
  • Unicenter Asset Portfolio Management (UAPM) 11.2
  • Service Desk (SD) 11.2
Component Operating System
all: 32 bit		 Version Comment Known Problems
r11.11/11.1a
Enterprise Manager Windows Intel Windows 2000 SP4 (Advanced Server, Server)
Windows 2003 (Enterprise Edition, Standard Edition) with and without SP1
Windows 2003 SP2 (Enterprise Edition, Standard Edition )
Windows 2003 R2 (Enterprise Editon, Standard Edition)

Database: MS SQL 2000 SP4, Ingres 3.0.3 103b 		   
Domain Manager Windows Intel Windows 2000 SP4 (Advanced Server, Server)
Windows 2003 (Enterprise Edition, Standard Edition) with and without SP1
Windows 2003 SP2 (Enterprise Edition, Standard Edition )
Windows 2003 R2 (Enterprise Edition, Standard Edition)

Database: MS SQL 2000 SP4, Ingres 3.0.3 103b		    
Scalability Server Windows Intel Windows 2000 SP4 (Advanced Server, Server, Professional)
Windows 2003 (Enterprise Edition, Standard Edition, Web Edition) with and without SP1
Windows 2003 SP2 (Enterprise Edition, Standard Edition, Web Edition )
Windows 2003 R2 (Enterprise Edition, Standard Edition)
Windows XP Pro SP1 and SP2 		   
SuSE Linux Enterprise Server 9, 8 SP3, Standard Server 8, Professional 9, 9.1    
Red Hat Linux 3.0 Enterprise Linux ES, 3.0 Enterprise Linux AS, 3.0 Enterprise Linux WS, 4.0 Enterprise Linux ES, 4.0 Enterprise Linux AS, 4.0 Enterprise Linux WS    
Agent Windows Intel Windows 2000 SP4 (Advanced Server, Server, Professional)
Windows 2003 (Enterprise Edition, Standard Edition, Web Edition) with and without SP1
Windows 2003 SP2 ( Enterprise Edition, Standard Edition, Web Edition )
Windows 2003 R2 (Enterprise Edition, Standard Edition)
Windows 2003 (32bit Enterprise Edition on AMD Athlon)
Windows 2003 (32 bit Enterprise Edition on EM64T)
Windows XP Pro SP1 and SP2
Windows XP Home SP1 and SP2
Windows XP Embedded SP1 and SP2
Windows ME
Windows 98 SE
Windows 95 OSR 2.5
Windows NT 4.0 SP6a 		   
SuSE Linux Enterprise Server 9, 8 SP3, Standard Server 8, Professional 9, 9.1, Desktop 1, SuSE Professional 8.2, 9.2, 9.3    
Red Hat Linux 9, 3.0 Enterprise Linux ES, 3.0 Enterprise Linux AS, 3.0 Enterprise Linux WS, 4.0 Enterprise Linux ES, 4.0 Enterprise Linux AS, 4.0 Enterprise Linux WS    
Certifications

Citrix Server

The DSM r11.1a C1 EGC (DSM Explorer, DSM Reporter) and WAC (Web Admin Console) components are certified on Citrix Presentation Server 4.5 running on Windows Server 2003 Enterprise Edition SP2.
r11.0
Manager also suitable to install non-Manager components) Windows Intel Windows 2000 SP4 (Advanced Server, Server)

Microsoft Windows 2003 ( Enterprise Edition, Standard Edition) 		Comment  
Scalability Server Windows Intel Windows 2000 SP4 (Advanced Server, Server , Professional )
Windows 2003 (Enterprise Edition, Standard Edition , Web Edition )
Windows XP Pro SP1 		   
SuSE Linux Enterprise Server 9, 8 SP3
Standard Server 8
Professional 9, 9.1 		   
Red Hat Linux 3.0 Enterprise Linux ES
3.0 Enterprise Linux AS
4.0 Enterprise Linux ES
4.0 Enterprise Linux AS
3.0 Enterprise Linux WS
4.0 Enterprise Linux WS 		   
Unicenter DSM Explorer Windows Intel Windows 2000 SP4 (Advanced Server, Server)
Windows 2003 (Enterprise Edition, Standard Edition, Web Edition )
Windows 2000 SP4 (Professional)
Windows XP Pro SP1 		   
Agent Windows Intel Windows 2000 SP4 (Advanced Server, Server , Professional )
Windows 2003 (Enterprise Edition, Standard Edition , Web Edition )
Windows XP Pro SP1
Windows XP Home SP1
Windows ME
Windows 98 SE
Windows 95 OSR 2.5
Windows NT 4.0 SP6a 		   
SuSE Linux Enterprise Server 9, 8 SP3
Standard Server 8
Professional 8.2, 9, 9.1, 9.2, 9.3
Desktop 1 		   
Red Hat Linux 9
3.0 Enterprise Linux ES
3.0 Enterprise Linux AS
4.0 Enterprise Linux ES
4.0 Enterprise Linux AS
3.0 Enterprise Linux WS
4.0 Enterprise Linux WS 		   


Version Compatibility
Viewer
Host 		Remotely Possible Workgroup 4.5 Advanced 4.6 Advanced 5.0 Enterprise 4.6/5.x RCO 5.0/5.1 UDMS/RC 5.1 URC 5.2 URC
6.0
Remotely Possible Yes Yes Yes Yes Yes Yes Yes Yes No
Workgroup Yes Yes Yes Yes No No Yes No No
Advanced Yes Yes Yes Yes No No Yes Yes*1 No
Enterprise Yes No No No Yes Yes No Yes No
RCO 4.x/5.x Yes No No Yes w/SP Yes Yes No Yes No
RCO 6.0 No No No No No No No No Yes

*1 only with latest cumulative fix from AE viewer to 5.2 host

Remote Control Compatibility Matrix
  Windows 3.x Windows 95 Windows 98 Windows ME Windows NT 3.51 (Intel) Windows NT 3.51 (Alpha) Windows NT 4 (Intel) Windows NT 4 (Alpha) Windows 2000 Windows XP Home Ed Windows XP Prof. Windows 2003
Remotely Possible Yes Yes Yes - Yes Yes Yes Yes - - - -
Version 4.5 Host/Viewer Yes Yes Yes - Yes Yes Yes Yes - - - -
Version 4.6 Host/Viewer Yes Yes Yes - Yes Yes Yes Yes - - - -
Version 5.0 Host/Viewer Yes * Yes Yes - Yes *1 Yes *1 from SP3 from SP3 Yes Yes *2 *3 Yes *2 *3 -
Version 5.0 Manager - - - - - - from SP3 - Yes Yes *2 *3 Yes *2 *3 -
Version 5.1 Host/Viewer Yes *1 Yes Yes Yes *4 Yes *1 Yes *1 from SP3 from SP3 Yes Yes *3 Yes *3 -
Version 5.1 Manager - - - - - - from SP3 - Yes - Yes *3 -
UDMS/RC 5.1 Agents - Yes Yes Yes - - Yes - Yes - - -
UDMS/RC 5.1 Server - - - - - - from SP3 - Yes *5 - - -
Version 5.2 Host/Viewer - Yes Yes Yes - - from SP3 - Yes Yes Yes Yes *3
Version 5.2 Manager - - - - - - from SP3 - Yes Yes Yes Yes *3
Version 6.0 - Yes Yes Yes - - Yes - Yes Yes Yes Yes

*1 non managed mode only
*2 Advanced Edition only
*3 with cumulative fix
*4 GSG states EE only, not RCO
*5 Server and Advanced Server only

No Longer Supported Product Versions - please see Drop Support dates for more details.

Prerequisites

  TNG MS IE Netscape SQL Version
Version 5.0 Host/Viewer 2.1, 2.2 from 4.0 from 4.0 -
Version 5.0 Manager 2.1, 2.2 from 4.0 - from 6.5 SP3 *2
Version 5.1 Host/Viewer 2.1, 2.2 from 4.0 from 4.0 *1  
Version 5.1 Manager 2.1, 2.2 from 5.0 - from 6.5 SP3 *2
UDMS/RC 5.1 Agents - - - -
UDMS/RC 5.1 Server - - - from 7.0
Version 5.2 Host/Viewer 2.4, 3.0 from 4.0 - -
Version 5.2 Manager 2.2, 2.4, 3.0, UCS from 5.0 - from 6.5 SP3 *2
Version 6.0 2.4, 3.0 from 5.5 - from 7.0 SP2 *3

*1 GSG states RCO only, not EE, AE
*2 no named instances
*3 via Custom Install



 
 
 
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