SupportConnect - CA Output Management Document Viewer Product Stabilization Announcement
  

CA Output Management Document Viewer
Product Stabilization Announcement

To: CA Output Management Document Viewer Customers
From: The CA Output Management Document Viewer Product Team
Subject Stabilization Announcement for CA Output Management Document Viewer
Date: October 01, 2007

On behalf of the CA team, we appreciate your business and the opportunity to deliver high-quality, innovative software and services. As a part of our regular product planning cycle we have reviewed the position of CA Output Management Document Viewer in the marketplace from both a sales and technology perspective. We have discovered that the value of the business tools to our existing and prospective customers for the CA Output Management Document Viewer product has declined significantly over the past few years. Therefore, we have decided to stabilize the product.

Functionally stabilizing a product means that there will be no new releases or further enhancements to this product. There will be no additional features or functionality introduced into the CA Output Management Document Viewer product beyond those already available at the current release boundary. Product maintenance and support for the most recent GA release of the CA Output Management Document Viewer product will continue in accordance with your active maintenance contract.

With the business demand to reduce the cost of supporting distributed desktop solutions, CA has developed an internet browser solution that provides all the functions, and more, of the current CA Output Management Document Viewer. Provided on a Windows IIS platform, CA Output Management Web Viewer (formerly known as Unicenter OM Web Viewer) provides web browser access to documents that are stored in any CA Output Management repository.

In North America, if you have any questions regarding this notice, please contact a Client Service Assistant at 1-800-637-5858 option 3, who will direct you to someone who can assist you. If you are outside of North America, please call your local account representative or the local CA office. A complete listing of CA offices can be found at http://ca.com/camap.htm. For additional information please visit http://SupportConnect.ca.com and search the Knowledge Base for the CA Output Management Document Viewer product or the CA Output Management Web Viewer product.

Your success is very important to us and we look forward to continuing our successful partnership with you.

 
 
 
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