eTrust Audit
Remediation Procedure to Support Windows XP SP2

Windows XP SP2 introduced a Windows Firewall component. By default the firewall is set to block ports that eTrust Audit needs. We would recommend to perform the following:

The following programs need to be added to the firewall exceptions list:

eTrust Audit 1.5 Client

• AcActmgr.exe (eTrust Audit Action Manager)
• AcDistagn.exe (eTrust Audit Distribution Agent)
• AcLogrd.exe (eTrust Audit Router)
• Portmap.exe (eTrust Audit Portmap)
• SeLogRd.exe (eTrust Audit Redirector)
• SelogRec.exe (eTrust Audit Recorder)

eTrust Audit 1.5 Policy Manager

• AcDistsrv.exe (eTrust Audit Distribution Server)

eTrust Audit 1.5 Data Tools

• AuditReporter.EXE (eTrust Audit Reporter)
• CreateTable.exe (eTrust Audit Database Module)
• PolicyManager.exe (eTrust Audit Policy Manager)
• Portmap.exe (eTrust Audit Portmap)
• ReportGenerator.exe (eTrust Audit Report Generator Module)
• SeAuditW.EXE (eTrust Audit Viewer)
• SecMonW.EXE (eTrust Audit Security Monitor)
• SeLogrcd.EXE (eTrust Audit Collector)

eTrust Audit iRecorder / iRouter

• igateway.exe (iGateway)

Please contact your CA Technical Support for additional assistance