SupportConnect - Unicenter Newsletter, Version 06.05
  

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CA
E-News
Unicenter® Newsletter
Version 06.05
November 02, 2006

In This Newsletter
Product News
> Unicenter® Network and Systems Management r11 Review
> RSII: Reduced Size Installation Image for Unicenter® NSM
> Unicenter® Beta Programs

Product Updates
> SupportConnectSM Updates

General Information
> Unicenter® Success Stories

Special Events
> CA World® 2007 - April 22 - 26, 2007
> CA Education

Product News

Unicenter® Network and Systems Management r11 Review
According to a recent review in eWeek magazine, CA has taken a "leap forward" with its newest version of Unicenter Network and Systems Management (NSM) r11.1, rating the product as "excellent" in terms of scale and breadth. The review declares Unicenter NSM r11.1 "a power tool" that is well suited to organizations that have a heterogeneous systems environment, including mainframe, Windows, UNIX, and Linux systems, along with a variety of network elements.

Among the new features delivered in this release, eWeek found the new Management Command Center (MCC) to be "one of the most significant advances in the revamped Unicenter NSM." In addition, the review notes, "CA has significantly revised the underpinnings of Unicenter NSM by building the product on a common MDB (Management Database). The MDB provides a single integrated schema for the management data stored by all CA products in the r11 family."

Read the full review at eWeek.com.

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RSII: Reduced Size Installation Image for Unicenter® NSM
The RSII enhancement provides a significant reduction in the size of the Unicenter NSM r11/r11.1 agent installation image, which greatly facilitates easier deployment. This enhancement provides the capability to derive a subset image from the full Unicenter NSM images for Windows r11.1, UNIX (AIX, HP-UX, and Solaris-Sparc) r11, and Linux (Intel) r11 that can then be used to deploy the System, Log, Active Directory (Windows), WMI (Windows), and Systems Performance Agents, with Adaptive Configuration support as appropriate. As an example, in Windows, the installation image size is reduced by approximately 80 percent.

The enhancement supports remote deployment with prepackaged installation response files and the capability for customers to create their own customized response files. RSII also is fully integrated with Unicenter® Software Delivery.

We are pleased to announce that this technology is generally available as a new feature of Unicenter NSM r11.1. You can obtain or update your copy of Unicenter NSM r11.1 with the RSII functionality by contacting your CA representative or by downloading it from SupportConnectSM at Windows, UNIX, or Linux.

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Unicenter® Beta Programs
High Availability Support for UNIX Agents

The Unicenter® NSM r11 release includes support for high availability services to support fault tolerant functionality while running in a cluster environment. Current commercial cluster platform support includes the following:

Microsoft Windows 2000 Advanced Server, Service Pack 4; Microsoft Windows 2003 Enterprise Edition; Linux Red Hat Advanced Server 3.0; Linux Red Hat Enterprise Server 3.0; Linux Red Hat Cluster 2.1.

Several other solutions are currently in final testing. These include Sun Solaris (SPARC) Cluster 3.0, 3.0 12/01, or 3.0 05/02; Veritas Cluster Server 4.0 for Sun Solaris 8, 9; HP-UX (PA Risc) MC ServiceGuard 11.x; HACMP 5.1, 5.2, 5.3. For Linux and UNIX clusters, only System and Log agents support high availability.

We are currently looking for customers to help us test the UNIX high availability components. If you are interested in participating, complete the Unicenter NSM r11.0 - High Availability for UNIX Agents Beta Program Registration Form located at the CA Enhanced Beta Program website.

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Product Updates
SupportConnectSM Updates
Unicenter® NSM r3.1 SP1 for UNIX and Linux

In our continuing effort to help our Unicenter NSM customers receive the latest published maintenance, the Unicenter® Support Team is in the process of creating a service pack for Unicenter NSM r3.1 for the UNIX and Linux platforms. This service pack will contain published maintenance since the release of NSM r3.1 0403 for UNIX and Linux and will allow customers to perform a fresh base installation or to install a maintenance update on a NSM r3.1 system.

If you would like to participate in the beta for this service pack, contact John.Odalen@ca.com.

Stay tuned for the GA date of this NSM r3.1 SP1 for UNIX and Linux.


Drop Support Update

With the delivery of Unicenter NSM r11 releases, we will be dropping support for Unicenter® TNG 2.4.x versions on October 15, 2007. The Unicenter TNG 2.x Japanese versions are excluded from this announcement.

We recommend that all clients currently running TNG r2.4.x release levels begin planning their migration to r11. Specific announcements and migration recommendations are available at SupportConnectSM. Review the appropriate Unicenter NSM Migration Guide for detailed instructions.


Unicenter NSM r11 Integration Guide Now Posted

For a copy of the ca smart™ Technical Integration Guide for CA Unicenter NSM r11, go to the Technical Information section of the Unicenter® Network and Systems Management product page on SupportConnect, or go to NSM r11 Integration Guide.


Unicenter NSM r11 Added to the Compatibility Matrices

You can now view Unicenter NSM r11 platform support on the Compatibility Matrix located in the Technical Information section of SupportConnect, or go to Compatibility Matrix.

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General Information
Unicenter® Success Stories
Unionbank of the Philippines Reports Increased Efficiency With CA Unicenter® Network and Systems Management

"Unicenter NSM provides us with reports about the system and network activities on a daily, weekly, monthly, and yearly basis. This allows us to predict such important things as when we should expect to run out of disk space, and this allows us to address these issues early on." For more information, visit the CA website.


Abilene ISD Increases Issue Close Rate by 200% and Reduces Response Times by 40% With CA Unicenter® Service Desk and CA Desktop and Server Management

"Unicenter Service Desk and CA Desktop and Server Management solutions made it possible for us to migrate from our legacy NT network to 2003 Active Directory during the school year with a minimum disruption of our daily business and in only 10% of the time we had projected." For more information, visit the CA website.


IT Service Provider Deutsche Bahn Systems Uses CA SPECTRUM® Software for 24x7 Network Availability for Europe's Largest Railway Company

"In addition to the proactive monitoring and root cause analysis, we chose CA's SPECTRUM software for its Layer 2 VLAN and topology views. We're able to drive efficiency with one unified view of our multi-vendor network, and the SPECTRUM software requires far less customization and maintenance than any of the competitors we evaluated." For more information, visit the CA website.

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Special Events

CA World® 2007 - April 22 - 26, 2007
CA World is quickly approaching! We are returning to the Venetian Las Vegas and Sands Expo and Convention Center in Las Vegas, Nevada, and registration is officially open! Be sure to take advantage of the Early Bird Registration before it expires on February 14, 2007.

For more information regarding discounts and special programs, be sure to visit the CA World 2007 site.

Sessions, pre-conference education classes, and keynote speakers will be posted shortly; so be sure to save this site among your favorites or register for the CA World Today Newsletter for up-to-date information.

Do you have a story or topic you want to share? Be sure to complete our "Call for Speakers Form" - we want to hear from you.

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CA Education
Maximize Business Value With Fast Track Training for Service Availability

CA Education has exciting offerings available for experienced administrators. Our Fast Track training courses focus on the following new features and benefits designed to maximize business value with the new releases of Unicenter® NSM r11.1 and eHealth® 6.0:
  • Faster realization of end user value
  • Faster deployment of enterprise monitoring agents
  • Reduced risks in migration
  • Simplified ease of use to decrease implementation and maintenance time
  • Targeted training of new features and functions to address business requirements
New Service Availability Courses:

UR299: Unicenter NSM: r11.x Fast Track Training for Experienced Administrators

UR699: eHealth 6.0 Fast Track Training for Experienced Users

For additional information about basic training for Service Availability, visit the CA Education website.

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