SupportConnect - Unicenter CA-SYSVIEW Newsletter, Version 07.03
  

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CA
E-News
Unicenter® CA-SYSVIEW® Newsletter
Version 07.03
March 14, 2007

In This Newsletter
Product News
> CA Simplifies Product Names
> Improving Your On-line Support Experience: CA's New Technical Support Initiatives
> Unicenter® CA-SYSVIEW® r11.5 SP1 is Generally Available (GA)

General Information
> Open Files for a USS Java Process
> Diagnosing Auxiliary Storage Shortages Using Event Capture
> Product Tip
> RSU Information

Special Events
> CA WORLD® 2007
> opsXchange 2006

Product News

CA Simplifies Product Names
Beginning January 30, 2007, CA is simplifying its product names. Our intention is to describe our products by what they enable you and your business to accomplish. Some names have already changed; others will change over the next 12-18 months as part of the planned development cycle. There is nothing you need to do. We have established a dedicated site at ca.com/productnames as a resource center where you'll find additional information such as frequently asked questions, customer service numbers, and a list of current product names and former names.

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Improving Your On-line Support Experience: CA's New Technical Support Initiatives
You talked. We listened. We hope you've noticed some of the changes. In response to your feedback, we've been upgrading the CA support site. We're implementing a series of initiatives, with the aim of providing you, our valued customer, with world-class information and support.
Read the full story.

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Unicenter® CA-SYSVIEW® r11.5 SP1 is Generally Available (GA)
We are pleased to announce the availability of Unicenter CA-SYVIEW r11.5 SP1. This service pack includes all maintenance published prior to this date. Installation of this new service pack ensures that your systems are current on maintenance for Unicenter CA-SYSVIEW. When you are ready to receive this update, submit the order form on the product home page at SupportConnectSM or call 1-800-637-5858. For customers outside of North America, please contact your local Customer Service team.

Also note the following End-of-Support date. We strongly urge you to take advantage of the new Unicenter CA-SYSVIEW r11.5 features by upgrading at your earliest convenience.

  • r11 – Support ends March 31, 2007.
  • r7.7 – Support ended November 30, 2005.

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General Information
Open Files for a USS Java Process
Have you ever tried to figure out what jar files a running JVM (java process) is accessing or what log files it is writing to? Click here to see how easy it is with CA-SYSVIEW®.

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Diagnosing Auxiliary Storage Shortages Using Event Capture
Click here to read how the Event Capture feature of Unicenter® CA-SYSVIEW® can be used to identify the top users of Auxiliary Storage during an Auxiliary Storage Shortage.

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Product Tip
In Unicenter® CA-SYSVIEW®, you can list commands issued and modify and resubmit them. The REVIEW command displays the contents of the command input stack. It allows any previously issued command to be optionally modified and resubmitted for execution. Commands are modified by overtyping them and selecting them with the SELECT line command. All selected commands are submitted for execution when the RETURN command is issued.

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RSU Information
We have recently completed certification of Unicenter® CA-SYSVIEW® with both z/OS 1.6 and z/OS 1.7 June 2006 RSU Level (0606). Both z/OS 1.6 and z/OS 1.7 certifications were achieved with SYSVIEW r11.5 plus fixes ZSB5005, ZSB5010, ZSB5011, ZSB5014, ZSB5032, ZSB5037.

For more information in regards to CA's RSU certification, please click here.

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Special Events
CA WORLD® 2007
CA WORLD is quickly approaching! We are returning to the Venetian Las Vegas and Sands Expo and Convention Center in Las Vegas, Nevada, and registration is officially open!

For more information regarding discounts and special programs, be sure to visit the CA WORLD 2007 site.

Session, pre-conference education classes, and key note speakers will be posted shortly so be sure to save this site among your favorites or register for the CA WORLD Today Newsletter for up-to-date information.

Do you have a story or topic you want to share? Be sure to complete our "Call for Speakers" - we want to hear from you!

Hope to see you there!

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opsXchange 2006
The opsXchange 2006 Technical Training Seminar completed its sixth successful year. Those in attendance indicated that this year's conference continued to surpass previous years and that, dollar for dollar, it is still one of the best values in technical training available today for automation. Once again, four concurrent sessions were run daily that offered more than 40 technical sessions over the two-and-a-half-day time frame.

There were sessions to satisfy everyone from automation novices to seasoned veterans and the planning team saw to it that the needs of everyone were met. In addition to the sessions on existing features and functions, there were sessions on product futures as well. Also, back by popular demand, we offered hands-on labs where attendees had the opportunity to "kick the tires" and experience some valuable time at the wheel of their favorite CA automation and performance products. This year also saw the introduction of Unicenter® NetMaster® Network Management sessions and the valuable product integration with the CA automation and performance product suite.

The initial stages of planning for next year's event have already begun and we look forward to a bigger and better opsXchange Technical Training Seminar in 2007. Shortly, a link will be posted on the Pro Tech website announcing opsXchange 2007. Session materials from this year's seminar will be available shortly. We anticipate even more member sessions for next year's event. See you there!

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