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SupportConnect - Unicenter Job Management Newsletter, Version 05.02

NOTE: E-News technical information is dynamic and links in archived copies of these technical newsletters may eventually become invalid as the products evolve. Please check the support web page for your product to get the latest technical information.

E-News

Unicenter® Job Management Newsletter
Version 05.02
June 30, 2005

In This Newsletter

Product News

	>	An Important Notice About SupportConnect^SM
	>	License Patches are Now Available to Address a Potential Buffer Overflow Condition

Product Updates

	>	Beta Programs
	>	Service Packs are Now Available for z/OS Job Management Products
	>	Unicenter® Job Visualization r2.1 SP1 Now Available
	>	Unicenter® Enterprise Job Manager r1 SP3 Now Available
	>	Product Certifications
	>	Important Support Information for Unicenter® AutoSys® Job Management, Unicenter® Job Visualization, and Unicenter® AutoSys® Job Management Connect Option Customers
	>	Important Support Information for Unicenter® Network and Systems Management (NSM) Customers Running Unicenter® TNG
	>	Informational Fix for Unicenter® Job Management Adapter for SAP r3.2
	>	Unicenter® AutoSys® Job Management Server r4.5 - Incremental Maintenance
	>	Unicenter® Job Management Web Support Reorganization

General Information

	>	Unicenter® CA-7® Job Management - Recovering From a Disaster
	>	Research Project for Unicenter® CA-Scheduler® Job Management r9.1
	>	Backup Best Practices for Unicenter® CA-Scheduler® Job Management Using Advantage™ CA-Datacom®

Special Events

	>	Computer Associates Announces CA World^SM 2005
	>	Education Needs Analysis

Product News

An Important Notice About SupportConnect^SM
We endeavor to provide the highest quality of secure products for your environment. Our Customer Support department recommends regulars reviews to ensure that critical maintenance occurs in your environments.

You can find further details regarding available maintenance, current advisories, and valuable product information on ca.com/supportconnect/. SupportConnect contains product documentation, maintenance details, and an extensive knowledge base to provide you with the information and tools to manage your environment and maximize your resources.

License Patches are Now Available to Address a Potential Buffer Overflow Condition
Working closely with eEye Digital Security and iDEFENSE, the CA Customer Support team has resolved multiple vulnerability issues recently discovered in the CA License software. Both eEye and iDEFENSE have confirmed that these vulnerabilities have been properly addressed. CA has made patches available to any affected license users.

Buffer overflow conditions can potentially execute arbitrary code remotely with local SYSTEM privileges. This affects releases of the CA License software v1.53 through v1.61.8 on the specified platforms. Customers with these vulnerable versions should upgrade to CA License 1.61.9 or higher. You can download CA License patches that address these issues by clicking here.

To verify the CA License software you are using, run the lic98version utility. For additional information, please review the FAQ document on ca.com/supportconnect/. CA strongly recommends that you download the appropriate CA License patch.

Product Updates

Beta Programs
Seeking Beta Customers for Unicenter® AutoSys® Job Management Adapter for Oracle Warehouse Builder r1

Unicenter AutoSys Job Management Adapter for Oracle Warehouse Builder r1 enables process flows created in Oracle Warehouse Builder to be directly deployed to Unicenter AutoSys Job Management. This solution helps companies deliver on their goal of seamless business process automation across heterogeneous computing environments and provides the following additional benefits:

Enables centralized control of job scheduling
Offers job dependencies across Oracle and non-Oracle applications
Simplifies job management for Oracle environments
Enables customers to keep and extend their current Unicenter AutoSys Job Management installations to their Oracle-based data warehouse installations

Additionally, the Unicenter AutoSys Job Management Adapter for Oracle Warehouse Builder becomes increasingly important as Oracle continues to integrate business intelligence into the backbone of its applications. By offering an adapter for Oracle Warehouse Builder and related applications, CA is able to provide more comprehensive support for Oracle customers.

We are happy to announce that the Unicenter AutoSys Job Management Adapter for Oracle Warehouse Builder r1 Beta is now available to qualified customers. If you are interested in participating in this program, please complete the beta questionnaire.

If you are unable to access this questionnaire, please contact your CA Customer Advocate or appropriate CA representative to apply for the beta program.

Seeking Beta Customers for Unicenter® Job Management Adapter for Oracle Applications r3

Unicenter Job Management Adapter for Oracle Applications provides cross-application, cross-platform scheduling for Oracle Application jobs. Featuring Universal Adapter technology, it lets you schedule the start of Oracle Concurrent Programs, monitor job progress, record Oracle Application phases and statuses, or stop jobs using the sophisticated and reliable job scheduling capabilities of any CA distributed or mainframe job management engine. In addition, you can incorporate Oracle Application jobs into any other work flow for efficient management.

The Unicenter Job Management Adapter for Oracle Applications r3 beta is now available to qualified customers. If you are interested in participating in this program, please complete the beta questionnaire.

If you are unable to access this questionnaire, please contact your CA Customer Advocate or appropriate CA representative to apply for the beta program.

Seeking Beta Customers for Unicenter® Network and Systems Management Job Management Option r11

The next release of Unicenter Network and Systems Management Job Management Option is now beta and available to those customers accepted into the beta program. If you are interested in participating in this beta program, please complete the beta questionnaire.

If you are unable to access the online beta questionnaire, contact your CA Customer Advocate or your appropriate CA representative to get a copy of the beta questionnaire and apply for the beta program.

Seeking Beta Customers for Unicenter® CA-7® Job Management r11

The next release of Unicenter CA-7 Job Management is now beta and available to those customers accepted into the beta program. This release of Unicenter CA-7 Job Management provides significant enhancements with a new Job Management Command Center user interface and "self-awareness" capabilities by integrating with Unicenter® ServicePlus Service Desk and email notifications. In addition, this release of Unicenter CA-7 Job Management emphasizes enhancements to product usability, scalability, and management abilities. If you are interested in participating in this beta program, please complete the beta questionnaire.

If you are unable to access the online beta questionnaire, contact your CA Customer Advocate or your appropriate CA representative to get a copy of the beta questionnaire and apply for the beta program.

Seeking Beta Customers for Unicenter® Job Management for OpenVMS I64

Unicenter Job Management for OpenVMS I64 is now beta and available to those customers accepted into the beta program. Unicenter Job Management for OpenVMS I64 provides automated job and workload management, making it easy to keep applications running in a timely manner and giving you increased control of production jobs. It lets you centrally control all aspects of job execution in your enterprise-wide OpenVMS production environment, eliminating many manual processing steps. Its ability to manage complex interdependencies of job execution and error recovery helps you reliably run these jobs in the desired sequence. It provides a single point of administrative control, scalability, and reliability to successfully define, run, and monitor all critical jobs and ensure that all jobs are run at the scheduled times, in the desired sequence. In addition, it provides load balancing across systems in a cluster and real-time monitoring of job execution, helping you monitor and automate your operations and achieve significant increases in productivity. If you are interested in participating in this beta program, please complete the beta questionnaire.

If you are unable to access the online beta questionnaire, contact your CA Customer Advocate or your appropriate CA representative to get a copy of the beta questionnaire and apply for the beta program.

Service Packs are Now Available for z/OS Job Management Products
CA announces the general availability (GA) of service packs for the following z/OS Job Management products:

Unicenter® CA-11™ Restart and Tracking r3.0 SP2
Unicenter® CA-7® Job Management r3.3 SP6
Unicenter® CA-Jobtrac® Job Management r3.5 SP5
Unicenter® CA-Scheduler® Job Management r9.1 SP1

You may place an online order for these new service packs from their respective product support pages at ca.com/supportconnect/ or by calling the CA Orders Department at
1-800-637-5858. These service packs are also available for download at ca.com/supportconnect/.

Unicenter® Job Visualization r2.1 SP1 Now Available
The CA team appreciates your business and the opportunity to provide high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly announce updated releases and maintenance for our products.

Unicenter Job Visualization r2.1 SP1 is now electronically available for download from ca.com/supportconnect/.

Unicenter® Enterprise Job Manager r1 SP3 Now Available
CA proudly announces Unicenter Enterprise Job Manager r1 SP3 is now electronically available for download. Unicenter Enterprise Job Manager is a web-based interface for Unicenter Job Management engines that provides end-to-end visualization of business processes across multiple platforms. Using leading-edge portal technology, it enables administration, visualization, and monitoring of multi-platform job management from a business relevance perspective.

New Features at a Glance

In addition to the features provided in SP2, SP3 provides the following:

Redesigned user interfaces that implement the common look and feel now used in all Computer Associates products. This new look and feel includes a standardized color scheme and standardized icons designed to meet accessibility requirements.
Job Status Console, which provides high-performance text-based monitoring capabilities for the enterprise. Advantages of the Console include ease-of-use, extensive capabilities for monitoring by exception, and high performance. You can also create customized views to show the information required by specific users or user groups, providing enhanced capabilities of monitoring by exception or by business relevance.
Job Command Center, which provides users in your enterprise with information at both a summary and detail level. From the summary information, users can launch the features of Unicenter Enterprise Job Manager in context, to get detailed information that will enable them to analyze warnings and failure points, and take appropriate action to correct any problems.
A redesigned Configuration application, which provides an improved user experience, as well as additional capabilities for monitoring system status, including connectivity with back-end job management servers.
Support for creating, modifying, and deleting Unicenter® AutoSys® Job Management SAPJOB, InfoPackages, and Process Chain Jobs.
Ability to copy a job in the Job Editor (formerly known as the Administration interface).
Ability to retrieve a limited, user-specified number of Unicenter® CA-7® Job Management Datasets in the Job Editor.

You can download this new release from ca.com/supportconnect/.

Product Certifications
Unicenter® AutoSys® Job Management r4.5 has been certified on:
- Solaris 2.10
- Oracle 10 for Windows & UNIX
- AIX 5.3 for Sybase 12.5
- SuSE Linux ES r9 for Sybase and Oracle

Unicenter® AutoSys® Job Management r4 has been certified on:
- Linux Red Hat ES/AS 3.0 32-bit
- Solaris 2.10

Unicenter® Job Management Adapter for SAP r3.2 SP1 has been certified on:
- Windows 2003 64-bit Itanium
- AIX 5.3

Unicenter® Job Management Adapter for Peoplesoft r2.1 has been certified on AIX 5.3.

Unicenter® Universal Job Management Agent r3.1 has been certified (without CA Event Notification Facility) on Linux Red Hat z/Series r3.0 64-bit.

Unicenter® NSM Job Management Option r3.1 0403 has been certified on:
- Solaris 10
- Linux Red Hat AS/ES 3.0 kernel 2.4.21-4.EL
- Linux Red Hat AS/ES 4.0 kernel 2.6.9-5.EL
- Windows Server 2003 SP1 32 bit

Unicenter® Job Management Option r3 0305 has been certified on HP PA-RISC 11i v2
(aka 11.23) 64 bit.

Unicenter® Job Management for OpenVMS r3 has been certified on OpenVMS ALPHA 8.2.

Important Support Information for Unicenter® AutoSys® Job Management, Unicenter® Job Visualization, and Unicenter® AutoSys® Job Management Connect Option Customers
At Computer Associates International, Inc. (CA), we continually strive to improve our software and services to meet your evolving business requirements. As we enhance functionalities and embrace newer technologies, it becomes necessary to discontinue support for some of our older product releases so that we can focus on providing the best technology for your present and future needs.

As a result of these efforts and in order to effectively support new technology, we must discontinue support on some of the earlier releases of several products in the Unicenter® Enterprise Job Management Solution Area.

Important Support Information for Unicenter® Network and Systems Management (NSM) Customers Running Unicenter® TNG
With the delivery of Unicenter NSM r11, we want to ensure that all our clients are able to successfully create migration plans for this new release. We are providing advance notification that we will be issuing an end of life statement for all Unicenter TNG 2.4
(English Only) network and systems management releases when Unicenter NSM r11 becomes generally available (GA), currently scheduled for later in 2005. We expect to provide support to clients on the TNG r2.4.x versions for 12 months from the Unicenter NSM r11 GA date. We recommend that all clients currently running TNG r2.4.x release levels begin planning their migration. It is important that each site evaluate the testing requirements for a smooth rollout of the new product release. Specific announcements and migration recommendations will be forthcoming. If you have any questions or concerns regarding this, contact gale.persil@ca.com.

Informational Fix for Unicenter® Job Management Adapter for SAP r3.2
If you are using the Unicenter Job Management Adapter for SAP, you should read the informational patch, QI67377, relative to SAP return codes and setting up your job definition appropriately. This is for all CA job management engines.

Unicenter® AutoSys® Job Management Server r4.5 - Incremental Maintenance
Incremental maintenance fixes for Unicenter AutoSys Job Management Server r4.5 are now available for download from ca.com/supportconnect/.

Unicenter® Job Management Web Support Reorganization
As part of our ongoing Job Management Web Support reorganization, we have completed a project to centralize information for the Job Management Solutions relative to product name changes, product stabilization and migration, product releases and service packs, and drop support information. This information is available in a single document published on a quarterly basis.

General Information

Unicenter® CA-7® Job Management - Recovering From a Disaster
The new Disaster Recovery option in Unicenter CA-7 r11 offers a simple and straightforward approach to Job Management Disaster Planning and Recovery.

Research Project for Unicenter® CA-Scheduler® Job Management r9.1
If you are running Unicenter CA-Scheduler Job Management r9.1 in production, we recommend that you read this article to learn how you can provide statistics from your copy of Unicenter CA-Scheduler Job Management r9.1. This statistical data will help CA design future releases of Unicenter CA-Scheduler Job Management.

Backup Best Practices for Unicenter® CA-Scheduler® Job Management Using Advantage™ CA-Datacom®
All of the Job Management data in Unicenter CA-Scheduler is stored in Advantage
CA-Datacom and should be backed up periodically. This article details recommendations for those backups.

Special Events

Computer Associates Announces CA World^SM 2005
Computer Associates has announced that CA World 2005 will be held at the Venetian Las Vegas and Sands Expo and Convention Center in Las Vegas, November 13-17, 2005.

As the largest annual global gathering of CA business partners, customers, executives, and IT leaders, CA World 2005 will provide unparalleled networking and relationship-building opportunities and allow attendees to learn about the full range of CA's world-class management software solutions.

Education Needs Analysis
Sign up for CA's online Education Needs Analysis to assess your training needs. This helps you build your skills with the training that is right for you.

Our new Education Needs Analysis (ENA) tool will identify your skill level, tell you what you do not know, and provide specific recommendations for the courses that increase your knowledge and mastery of CA software. Each evaluation is a quick and accurate survey of both your skills and knowledge so you can:

Identify the areas of training you need to increase your skills and effectiveness with your job.
Create your own learning path or choose a CA recommended learning path.
Save time and money taking only the courses you need.

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