main content

SupportConnect - eTrust Newsletter, Version 04.11

NOTE: E-News technical information is dynamic and links in archived copies of these technical newsletters may eventually become invalid as the products evolve. Please check the support web page for your product to get the latest technical information.

E-News

eTrust™ Newsletter
Version 04.11
December 14, 2004

In This Newsletter

Product News

	>	eSupport Site Shutdown Scheduled
	>	CA Completes Netegrity Acquisition, Advancing Its Security Management Strategy
	>	eTrust™ Network Forensics Flash Demonstration
	>	eTrust™ Secure Content Manager ROI Calculator
	>	eTrust™ Secure Content Manager Compatibility Matrix
	>	Uncover the Spies on Your PC, FREE!
	>	eTrust™ Beta Program Updates

General Information

	>	CA Security Advisory Team
	>	Latest Spyware Alerts
	>	Latest Virus Alerts
	>	Latest Vulnerability Alerts
	>	Subscribe Now - CA Security Advisor Threat Alert Service
	>	eTrust™ White Paper
	>	CA News Featuring Gartner Research
	>	eTrust™ in the News
	>	eTrust™ Forum
	>	How to Become an eTrust™ Reference
	>	eTrust™ User Groups
	>	General Product Information
	>	Support Contact Information

Special Events

	>	RSA Conference 2005
	>	Free Seminar: Identity and Access Management Workshop

Product News

eSupport Site Shutdown Scheduled
eSupport Site Shutdown Scheduled - View details.

If you are still using eSupport, we encourage you to move to SupportConnect^SM. SupportConnect offers easy access to the latest product support information and software updates on the web-through access to online knowledge bases and forums, software downloads, issue management options, and other self-service features. Check out a summary of the latest SupportConnect upgrades.

If you have an enterprise eSupport user account, you can convert it to SupportConnect by using the conversion link at the bottom of the SupportConnect home page.

eSupport users with Basic accounts should fill out the New User enrollment form using the link in the SupportConnect login box. You will be emailed an activation link in a matter of minutes.

CA Completes Netegrity Acquisition, Advancing Its Security Management Strategy
CA announced the completion of its acquisition of Netegrity, Inc., a leading provider of identity and access management software. CA will make Netegrity's identity and access management solutions available both as stand-alone, best-of-breed products and as integrated components of CA's industry-leading eTrust™ Identity and Access Management Suite - enabling customers to minimize business risk while streamlining critical IT administration tasks.

For more information, please visit our site:

eTrust™ Network Forensics Flash Demonstration
See the latest flash demonstration showing how eTrust Network Forensics can reduce your network security investigation costs by identifying and visualizing how your business assets are affected by network exploits, internal data theft, and security violations using its patented advanced forensics analysis technology.

Download Flash Now.

eTrust™ Secure Content Manager ROI Calculator
This ROI calculator enables you to calculate cost savings for antivirus, anti-spam, and web URL filtering as a whole, individually, or in any combination. eTrust Secure Content Manager provides all this functionality in an integrated, comprehensive, policy-based content security solution which offers the best all-around protection available.

Reduce costs with eTrust Secure Content Manager.

eTrust™ Secure Content Manager Compatibility Matrix
The eTrust Secure Content Manager Compatibility Matrix is now posted.

Please visit SupportConnect^SM for additional information.

Uncover the Spies on Your PC, FREE!
When you receive email, visit websites, or download files, spyware can sneak into your PC and reveal your deepest secrets to hackers and spammers. Spyware can affect system performance, slow down Internet access, and uncover personal information.

To find out who's spying on you, start your FREE PestScan now!

eTrust™ Beta Program Updates
Computer Associates International, Inc. (CA) is pleased to invite our customers to participate in the various eTrust beta programs to validate the new or updated eTrust products in your own environment and give us your feedback on product enhancements, quality, and the beta program.

Your contribution to this critical product test cycle is directly related to the success of the generally available (GA) release of eTrust products and ensures CA delivers solutions that are ready to meet your real-world requirements.

As a participant in the beta program, you will communicate directly with the eTrust Research and Development team to investigate and address any reported problems, questions, or comments.

For a complete overview of all CA beta programs, please visit ca.com/betas.

General Information

CA Security Advisory Team
The CA Security Advisory Team quickly researches and responds to global threats via a network of rapid response centers around the world delivering:

The most comprehensive validated virus and vulnerability databases in the industry
Clean-up utilities, detection signatures files, and remediation instructions
Valuable documentation on implementing complete threat protection and security management solutions

Latest Spyware Alerts
Our Spyware Information Center is your complete resource for protecting your business against Spyware and Pests. Click on the links below to learn more about the latest spyware alerts.

When you receive email, visit websites, or download files, spyware can sneak into your PC and reveal your deepest secrets to hackers and spammers. Spyware can affect system performance, slow down internet access, and uncover personal information and confidential data.

To find out who's spying on you, start your Free Spyware Scan Now!

Latest Virus Alerts
The CA Security Advisor website provides a real-time resource for researching detailed information on viruses, worms, Trojan Horses, and hoaxes. Click on the links below to learn more about the latest virus alerts.

CA's Virus Information Center is your complete resource for protecting your business against viruses and malware. Start your Free Virus Scan Now!

Latest Vulnerability Alerts
CA's Vulnerability Information Center delivers the latest information on vulnerabilities and blended threats that can affect your network and systems environments.

Click on the links below to learn more about the latest vulnerabilities:

Is your business protected against threats and vulnerabilities? Visit our Vulnerability Information Center for the latest security advisories and complete information on how to protect your organization.

Subscribe Now - CA Security Advisor Threat Alert Service
Subscribe to one of our FREE real-time threat notification services:

Threat Alert Emails: Email notification of new critical vulnerabilities or viruses
Threat Dashboard: Web-based feed of critical threat information
RSS Threat Feed: XML feed of threat information for customized News Reader services

eTrust™ White Paper
Minimizing Liability and Productivity Risks: How to Control the Impacts of Spyware, Hacker Tools, and Other Harmful Applications

CA News Featuring Gartner Research
Why Security Information Management?

eTrust™ Security Command Center is a powerful Security Information Management solution that solves "security information overload" by monitoring and managing all aspects of enterprise security - from discovery through resolution - in real time.

eTrust™ in the News
All eTrust in the News Articles

eTrust™ Forum
Participate in CA's open forums to share experiences with other CA technology users, or post and answer questions regarding CA technology and product solutions. To access the forums, please visit forums.ca.com.

Note: To participate in the CA product forums, you must be a registered user on CA SupportConnect^SM.

How to Become an eTrust™ Reference
If you are interested in becoming a reference for your eTrust™ security solution, contact your CA Sales Executive or your local Customer Advocate. He or she can provide details on the benefits of joining the reference program and work with you to become a reference site.

eTrust™ User Groups
CA User Groups offer our customers the opportunity to discuss current product releases, network with other users, participate in technical discussions and presentations as well provide input on product enhancements.

For additional information about eTrust user groups in your region, please visit: causergroups.ca.com/UserGroups/.

General Product Information
CA offers an extensive range of security solutions under its eTrust™ brand name. To learn more about the eTrust brand and the individual product solutions, please visit ca.com/etrust.

Support Contact Information
eTrust™ Access Control
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_ac/eTrustac_supp.asp

eTrust™ Admin
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrustadmin-dmo/etrustadmin-dmo_supp.asp

eTrust™ Antivirus
1-866-422-2774
supportconnectw.ca.com/public/antivirus/antivirussupp.asp

eTrust™ Audit
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_audit/etrustaudit_supp.asp

eTrust™ CA-ACF2® Security
supportconnectw.ca.com/public/ca-acf2/ca-acf2supp.asp

eTrust™ CA-Top Secret® Security
supportconnectw.ca.com/public/ca-topsecret/ca-topsecretsupp.asp

eTrust™ Cleanup for CA-ACF2® Security and CA-Top Secret® Security supportconnectw.ca.com/public/etrust/etrust_cleanup/etrustcleanup_supp.asp

eTrust™ Directory
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_dir/etrustdir_supp.asp

eTrust™ Firewall
1-631-342-5803
supportconnectw.ca.com/public/etrust/guardit/guarditsuppb.asp

eTrust™ Intrusion Detection
1-214-473-1455
supportconnectw.ca.com/public/etrust/etrust_intrusion/etrustintrusion_supp.asp

eTrust™ Network Forensics
1-800-842-2366
supportconnectw.ca.com/public/forensics/forensics_supp.asp

eTrust™ OCSPro
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_ocs/etrustocsp_supp.asp

eTrust™ PKI
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_pki/etrustpki_supp.asp

eTrust™ Policy Compliance
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_pc/etrustpc_supp.asp

eTrust™ Secure Content Manager
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_scm/etrust-scm_supp.asp

eTrust™ Security Command Center
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_scc/etrustscc_supp.asp

eTrust™ Single Sign-On
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust-sso/etrustsso_supp.asp

eTrust™ VPN
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_vpn/etrustvpn_supp.asp

To contact the CA Support organization through email, send an email to: mpcsdesk@ca.com. Please remember to provide your STAR issue number as the subject of the email to ensure proper routing of your request.

For other ways to contact the CA Support organization or to open an issue through the internet, please visit ca.com/supportconnect.

Special Events

RSA Conference 2005
RSA Conference - February 14-18, 2005, San Francisco, CA

CA is a platinum sponsor of the upcoming RSA Conference. Come visit us at booth #504 to meet with CA's security management experts to discuss your challenges and learn how our eTrust™ security management solutions enable you to proactively manage your entire security environment, help you improve business efficiencies, ensure continuous business operations, comply with security policies and regulations, and reduce overall risk.

Join Russ Artzt, Executive Vice President and co-founder of CA, in his keynote session on Wednesday, February 16, at 10:05 a.m. He will speak about the "New Realities in Security Management."

Also join us at the following CA sessions:

Ron Moritz, Chief Security Strategist, will participate in a panel discussion on the "Convergence in Enterprise Gateway Security" on Wednesday, February 16, at
2:00 p.m.
Ron Moritz, Chief Security Strategist, will participate in a panel discussion on "Making Better Software: Government Market Requirements" on Thursday, February 17, at
2:00 p.m.
Bill Mann, VP of Product Management, will present the "Checklist for Integrated Identity and Access Management" on Thursday, February 17, at 3:25 p.m.
Chris Betts, Development Project Manager, will participate in a panel discussion on "Effective Practices and Latest Technologies for High Performance XML Security Processing" on Friday, February 18, at 10:05 a.m.

Free Seminar: Identity and Access Management Workshop
Make sure your organization is secured with the right identity and access management solution. Attend one of CA's hands-on workshops and learn the key success factors of a successful IAM project.

For additional information, please click here.

You are subscribed as &*TO;.

To subscribe, unsubscribe, or change the format for this or other newsletters, please go to our E-News subscription page. You can also unsubscribe by sending an email to: editor_etrust@ca.com with "Unsubscribe enews_etrust" (without the quotes) in the message body. You must include the exact email address that you wish to unsubscribe.
Feedback? Comments? Suggestions?
Send an email to: editor_etrust@ca.com. All submissions become the property of the publisher and may or may not be reprinted.
NOTE: This address should be used only for feedback on this newsletter. Requests for technical support should be submitted through normal channels.

main content

Page Tools

print