SupportConnect - eTrust Newsletter, Version 04.04
  

NOTE: E-News technical information is dynamic and links in archived copies of these technical newsletters may eventually become invalid as the products evolve. Please check the support web page for your product to get the latest technical information.


Computer Associates
E-News
eTrust™ Newsletter
Version 04.04
May 07, 2004

In This Newsletter

Product News
> Product Announcements
> Beta Program Updates

General Information
> eTrust™ Success Stories - Business Value with CA
> eTrust™ Threat Information Centers
> Latest Virus Alerts
> Latest Vulnerability Alerts
> Have You Registered for SupportConnectSM?
> eTrust™ in the News
> eTrust™ Forum
> How to Become an eTrust™ Reference
> General Product Information
> eTrust™ User Groups
> Support Contact Information

Special Events
> Webcast
> caworldSM

Product News
Product Announcements
  • eTrust™ Access Control Release 5.3 for UNIX went GA on April 13, 2004. The new release contains several new features, including:
    • Reboot-free installation and patches
    • Enhanced caching for performance improvement
    • Better management tools with hierarchical groups and containers
    Click here for more information.

  • eTrust™ Directory Release 8.0, the first Service Pack to eTrust™ Directory Version 4.1, is now GA. eTrust Directory Release 8.0 delivers further improvements to the product's industry-leading performance, scalability and reliability. Click here to read more.

    This new release signals the end of updates to eTrust™ Directory Version 3.6. Customers using eTrust Directory Version 3.6 and eTrust™ Directory Version 4.x should upgrade to eTrust Directory Release 8.0 to take advantage of the many improvements in this release.

    Click here to download the latest update for eTrust™ Directory.

  • eTrust™ Intrusion Detection Release 3.0 is a unique intrusion prevention solution that enables you to detect and defend against network attacks while enforcing acceptable usage policies around URL filtering. Click here for more information.

  • eTrust™ Single Sign-On (eTrust SSO) Release 7.0 is now available. eTrust SSO Release 7.0 can be configured so that end users only have to authenticate (log on and identify themselves) once to gain access to all of their secure desktop and web browser-based applications. This authentication mechanism takes many forms, including Windows Authentication, LDAP Authentication, biometrics, smart cards and more.

    eTrust SSO Release 7.0 provides a number of major improvements and additions to functionality from the previous version, eTrust™ Single Sign-On Release 6.5 SP2, including:
    • Session management: controls the number of active sessions an end user may have open
    • Application migration: moves sessions from one machine to another (requires Citrix)
    • Application list refresh: changes to a user's application list on the server are automatically picked up by the client
    • Shared workstations: configures secure kiosk-type workstations accessible by many users
    • LDAP support: authenticates to and stores user information in external LDAP repositories, such as Active Directory
    • New architecture: performs administration using Policy Manager 2.0 (which replaces the 6.5 SSO Assistant) and Policy Server 2.0 (which replaces the 6.5 SSO Server) - providing secure server processing and server farm failover capabilities. eTrust™ SSO Release 7.0 Policy Server uses two repositories to provide secure access and performance scalability - the proven performance benefits of eTrust Directory are used to scale to large number of users and the proven security benefits of eTrust™ Access Control are used to secure static resources.


  • eTrust™ Vulnerability Manager. Butler Group recently conducted a review of CA's eTrust Vulnerability Manager, a rack-mounted appliance that automates the discovery of vulnerable enterprise resources and simplifies the difficult remediation process. The cost to enterprises of failing to effectively manage vulnerabilities is significant. eTrust Vulnerability Manager is a simple-to-use, yet flexible means to address this problem.

    Click here to review a copy of the report Security Technology Audit - CA's eTrust Vulnerability Manager.

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Beta Program Updates
  • eTrust™ Beta Program Updates
    CA is pleased to invite you to participate in the various eTrust beta programs, which allow you to validate the new or updated eTrust products in your own environment. In addition, it enables you to give us your feedback on product enhancements, quality and the beta program itself.

    Your contribution to this critical product test cycle is directly related to the success of the GA release of eTrust products and helps ensure CA delivers solutions that are ready to meet your real-world requirements.

    As a participant in the beta program, you will communicate directly with the eTrust™ Research and Development team to investigate and address any reported problems, questions or comments.

    Click here for a complete overview of all CA beta programs.

  • eTrust™ Antivirus Release 7.1. We have recently closed the beta program for eTrust Antivirus Release 7.1. A record number of customers participated in this beta program and CA received invaluable feedback that has helped the eTrust Research and Development team build a better product. We want to extend our sincere appreciation to all who participated in this successful beta program. eTrust Antivirus 7.1 will be available for trial and purchase shortly.

    eTrust™ Antivirus provides superior protection from the perimeter to the PDA against today's most prevalent security threat - viruses. eTrust Antivirus eliminates virus infections, eases administration by providing a single management console for managing heterogeneous enterprise environments, simplifies and automates the updating process, and safeguards your organization from viruses and malicious code before they can enter your network. As a part of CA's superior set of security management offerings, eTrust Antivirus provides comprehensive virus management.

    For more information about eTrust Antivirus, please contact your CA representative or click here.

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General Information
eTrust™ Success Stories - Business Value with CA
William F. Laman Library Deploys CA's eTrust™ Antivirus to Secure More Than One Million Users Over a Wireless Network.

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eTrust™ Threat Information Center
CA is pleased to introduce the eTrust Threat Information Center. This website, formerly known as CA's Virus Information Center, provides improved navigation and new security threat content. eTrust Threat Information Center is the trusted source for security intelligence, delivering the latest threat information that can affect your networks and computing environments. eTrust Threat Information Center is the first, single-source destination for detailed information regarding computing threats such as malware and vulnerabilities.

Powered by CA's eTrust™ TARGET (Threat Analysis and Response Global Emergency Team) and comprised of rapid response centers located across the world, eTrust Threat Information Center delivers:
  • One of the most comprehensive, validated virus and vulnerability databases in the industry
  • 24 x 7 research and analysis on the latest security threats affecting your enterprise
  • SECCON, a real-time global security indicator providing the security threat risk status
  • Detailed descriptions of threats, including risk, impacts, affected versions, distribution methods, detection signature files, validated recommendations and instructions for fixing the problem, and clean-up utilities
  • Valuable documentation and guides on implementing complete threat protection solutions
Improvements made to CA's eTrust Threat Information Center are the result of valuable feedback from customers and site visitors. The enhancements to this site simplify the navigation and provide easy access to CA's comprehensive virus, vulnerability and security threat research.

Click here to learn more about eTrust Threat Information Center.

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Latest Virus Alerts
CA's Virus Information Center provides a real-time resource for researching detailed information on viruses, worms, Trojan Horses and hoaxes.

Click on the links below to learn how to protect yourself against the Netsky worms:

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Latest Vulnerability Alerts
CA's Vulnerability Information Center delivers the latest information on vulnerabilities and blended threats that can affect your network and systems environments. Click on the links below to learn more about the latest vulnerabilities:

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Have You Registered for SupportConnectSM?
SupportConnect is CA's new product technical support website. It includes an improved knowledge base that allows you to retrieve all types of product-related information with a single search. It also provides practical new features, such as full product downloads and an easy-to-use suggestion box where you can submit product enhancement ideas.

In addition, all of the best features of CA's existing online support systems are integrated into SupportConnect. These include solution downloads, license key downloads, virus signature downloads, product-specific frequently asked questions (FAQs), technical support issue management, newsgroup open forums and E-News archives.

To deliver high-quality support online, we will be consolidating the historic CA support websites. As of April 15, 2004, Webtrack is no longer available for use. We encourage you to take advantage of the many new facilities of SupportConnect for your technical support needs. Converting your Webtrack account is easy; please follow the instructions in Convert Existing Account. After you convert your account, your current email address will be your SupportConnect login ID and your password will remain the same.

If you haven't yet registered for SupportConnect, register now to get started. CA Technical Support has recently posted the following information to help you get acclimated to SupportConnect.

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eTrust™ in the News
All eTrust Press

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eTrust™ Forum
Participate in CA's open forums to share experiences with other CA technology users, or post and answer questions regarding CA technology and product solutions. Click here to access the forums.

Note: To participate in the CA product forums, you must be a registered user on CA SupportConnect.

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How to Become an eTrust™ Reference
If you are interested in becoming a reference for your eTrust security solution, contact your CA Sales Executive or your local Customer Advocate. He or she can provide details on the benefits of joining the reference program and work with you to become a reference site.

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General Product Information
CA offers an extensive range of security solutions under its eTrust™ brand name. Click here to learn more about the eTrust brand and the individual product solutions.

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eTrust™ User Groups
If you are interested in starting or joining an eTrust user group, click here.

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Support Contact Information
eTrust™ Access Control
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_ac/eTrustac_supp.asp

eTrust™ Admin
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrustadmin-dmo/etrustadmin-dmo_supp.asp

eTrust™ Antivirus
1-866-422-2774
supportconnectw.ca.com/public/antivirus/antivirussupp.asp

eTrust™ Audit
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_audit/etrustaudit_supp.asp

eTrust™ CA-ACF2® Security
supportconnectw.ca.com/public/ca-acf2/ca-acf2supp.asp

eTrust™ CA-Top Secret® Security
supportconnectw.ca.com/public/ca-topsecret/ca-topsecretsupp.asp

eTrust™ Cleanup for CA-ACF2® Security and CA-Top Secret® Security
supportconnectw.ca.com/public/etrust/etrust_cleanup/etrustcleanup_supp.asp

eTrust™ Content Inspection
1-866-422-2774
supportconnectw.ca.com/public/etrust/etrust-ci/etrustci_supp.asp

eTrust™ Directory
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_dir/etrustdir_supp.asp

eTrust™ Firewall
1-631-342-5803
supportconnectw.ca.com/public/etrust/guardit/guarditsuppb.asp

eTrust™ Intrusion Detection
1-214-473-1455
supportconnectw.ca.com/public/etrust/etrust_intrusion/etrustintrusion_supp.asp

eTrust™ Network Forensics
1-800-842-2366
supportconnectw.ca.com/public/forensics/forensics_supp.asp

eTrust™ OCSPro
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_ocs/etrustocsp_supp.asp

eTrust™ PKI
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_pki/etrustpki_supp.asp

eTrust™ Policy Compliance
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_pc/etrustpc_supp.asp

eTrust™ Security Command Center
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_scc/etrustscc_supp.asp

eTrust™ Single Sign-On
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust-sso/etrustsso_supp.asp

eTrust™ VPN
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_vpn/etrustvpn_supp.asp

To contact the CA Support organization through email, send a note to mpcsdesk@ca.com.

Please remember to provide your STAR issue number as the subject of the email to help ensure proper routing of your request.

Click here for other ways to contact the CA Support organization or to open an issue through the Internet.

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Special Events
Webcast - May 11, 2004, noon ET
Microsoft Executive Circle Webcast: Computer Associates - Security Management Under Control. Join this webcast to see how the new "total Security Management" philosophy is evolving, and what CA and Microsoft are doing to help customers manage complex security issues. Click here for more information or to register.

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caworldSM: May 23-27, 2004 - Las Vegas, Nevada
Security Session Highlights: For a complete listing of the sessions offered in the Security Management Focus Area, please visit Security Sessions.

We are also offering a Certified Information ystems Security Professional (CISSP) exam review at caworld 2004 on Saturday, May 22. The CISSP exam itself will take place on Sunday, May 23. For more information, please visit CISSP Review Course and CISSP Exam.

Beyond the CISSP-related course, there are also education classes on a number of eTrust products. Please visit education courses for additional information.

To register to attend caworld 2004, please visit the caworld registration page.

Continuing Professional Education (CPE)
(ISC)2 is committed to helping information systems security professionals and practitioners further their education in all areas of its industry. Once an individual has successfully passed an (ISC)2 credentialing examination, continuing education is required to maintain their certification in good standing.

Continuing Professional Education Credits
In addition to paying an annual maintenance fee and subscribing to the Code of Ethics, a CISSP or System Security Certified Professional (SSCP) must earn continuing professional education credits every three years - or retake their certification examinations. CPE credits are earned by performing activities largely related to the information systems security profession including, but not limited to, the following:
  • Educational courses or seminar attendance
  • Security conference attendance
  • Association chapter membership and meeting attendance
  • Vendor presentations
  • University/college course completion
  • Providing security training
  • Publishing security articles or books
  • Serving on industry boards
  • Self-study
  • Volunteer work, including serving on (ISC)2 volunteer committees
To Add or Delete CPE Credits
If you are currently certified by (ISC)2 and wish to submit or delete CPE credits, you must log in to your services page.

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