SupportConnect - eTrust Newsletter, Version 04.03
  

NOTE: E-News technical information is dynamic and links in archived copies of these technical newsletters may eventually become invalid as the products evolve. Please check the support web page for your product to get the latest technical information.


Computer Associates
E-News
eTrust™ Newsletter
Version 04.03
April 05, 2004

In This Newsletter

Product News
> Product Announcements
> Beta Program Updates
> New ca smart™ Certified Solutions

Product Updates
> Service Packs Available

General Information
> eTrust™ Threat Information Center
> Latest Virus Alerts
> Latest Vulnerability Alerts
> eTrust™ Success Stories - Business Value with CA
> eTrust™ in the News
> Best Practices White Paper Available
> SupportConnectSM
> eTrust™ Forum
> How to Become an eTrust™ Reference
> General Product Information
> eTrust™ User Groups
> Support Contact Information

Special Events
> caworldSM 2004

Product News
Product Announcements
eTrust™ CA-Examine for z/OS Release 3.5 is now GA!
supportconnectw.ca.com/public/ca-examine/infodocs/examine35ga.asp

eTrust™ LDAP Server for z/OS Release 2.0 will be supported through August 2, 2004.
For additional details, please visit the following page:
supportconnectw.ca.com/public/ldap_server/infodocs/ldap_20_stabilize_ltr.pdf.

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Beta Program Updates
Computer Associates is pleased to invite our customers to participate in the various eTrust™ beta programs to validate the new or updated eTrust products in your own environment and give us your feedback on product enhancements, quality, and the beta program.

Your contribution to this critical product test cycle is directly related to the success of the generally available (GA) release of eTrust products and ensures CA delivers solutions that are ready to meet your real world requirements.

As a participant in the beta program, you will communicate directly with the eTrust™ Research and Development team to investigate and address any reported problems, questions, or comments.

For a complete overview of the eTrust beta programs, please visit us at ca.com/betas.

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New ca smart™ Certified Solutions
ca smart certified solutions represent integration to CA's industry-leading technologies. Based on collaboration between CA and its partners, solutions receiving the ca smart™ Seal of Excellence create value for customers to successfully compete in the new economy. In short, ca smart is another great way in which we're delivering value to our partners and customers.

For more information on a ca smart solution, visit our virtual solution center.

Recently ca smart certified solutions:

Partner ca smart Solution Partner Product CA Product
Secure Computing Corporation SmartFilter Integration for eTrust™ Intrusion Detection SmartFilter Integration for eTrust Intrusion Detection eTrust Intrusion Detection
Secure Computing Corporation SmartFilter Integration for eTrust™ Secure Content Manager SmartFilter SDK 4.0 eTrust Secure Content Manager
Synctomi, Inc. Synctomi Virtual Network Segmentation (VNS) Integration With eTrust™ Single Sign-On v6.50 SP1 Synctomi VNS eTrust Single
Sign-On
Synctomi, Inc. Synctomi VNS Integration With eTrust™ Audit Synctomi VNS eTrust Audit

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Product Updates
Service Packs Available
Read about the availability of eTrust™ CA-Top Secret® Security Option for DB2
Release 1.1 Service Pack 05 (SP05):
supportconnectw.ca.com/public/ca-topsecret/infodocs/topsecdb2-11sp5.asp.

Read about the availability of eTrust™ CA-Top Secret® Security for VSE
Release 3.0 Service Pack 07 (SP07):
supportconnectw.ca.com/public/ca-topsecret/infodocs/tssvse30sp7.asp.

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General Information
eTrust™ Threat Information Center
CA's eTrust™ Threat Analysis and Response Global Emergency Team (eTrust™ TARGET) quickly researches and responds to global threats via a network of rapid response centers around the world delivering:
  • The most comprehensive validated virus and vulnerability databases in the industry
  • 24x7x365 research and analysis on the latest threats
  • Real-time global security condition (SECCON) based on the risk of the latest threats
  • Clean-up utilities, detection signatures files, and remediation instructions
  • Valuable documentation on implementing complete threat protection solutions

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Latest Virus Alerts
The Virus Information Center provides a real-time resource for researching detailed information on viruses, worms, Trojans, and hoaxes.

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Latest Vulnerability Alerts
The Vulnerability Information Center delivers the latest information on vulnerabilities or blended threats that can affect your network and systems environments.

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eTrust™ Success Stories - Business Value with CA

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eTrust™ in the News
  • Cyber Security Industry Alliance (CSIA)
    Founding members include: Computer Associates, Bind View Corp., Check Point Software Technologies, Entrust, Internet Security Systems, Netscreen Technologies, Network Associates, PGP Crop., Qualys, RSA Security, Secure Computing, and Symantec.

    The CSIA will use its resources to help coordinate information sharing with the Department of Homeland Security, promote security awareness and education, advise on Federal technology procurement, and promote better security as it relates to corporate governance.

    For additional information, please visit:
    ca.com/solutions/collateral.asp?CID=56604&PID=271&CCT=19525.


  • Hospitals Pick CA for Compliance
    The American Hospital Association (AHA) has endorsed solutions from Computer Associates International, Inc.'s (CA) eTrust™ and BrightStor® suites as a resource for security and storage management to help hospitals comply with the newly enacted Health Insurance Portability and Accountability Act (HIPAA) security regulations.

    For additional information, please visit:
    ca.com/solutions/collateral.asp?CID=56586&PID=271&CCT=19525.


  • Open Security Exchange (OSE) To Extend Integration of Physical and Cyber Security Management Through New Industry Alliances, Standards and Best Practices
    OSE announces a liaison with the Liberty Alliance to extend federated identity standards into physical security.

    For additional information, please visit: opensecurityexchange.org/press/pr20040224.html.


  • All eTrust™ Press: ca.com/InTheNews/Search_Results.asp?FA=271&AR=&PUB

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Best Practices White Paper Available
Open Security Exchange (OSE) releases new best practices white paper on smartcard standards for physical and cyber security, titled "Guidelines for Selection and Issuance of Identification Tokens for Logical and Physical Systems." The white paper can be downloaded here: opensecurityexchange.org/ose-bp-id_tokens-2004-02-24.pdf.

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SupportConnectSM
As part of CA's on-going efforts to deliver the highest levels of customer service, we have developed a centralized technical support website called SupportConnect. SupportConnect is part of CustomerConnectSM - a family of 24x7, online customer service applications that enable you to access account, support, and technical resources.

In order to deliver high quality support online, we will be consolidating the historic CA support websites and, as of April 15, 2004, Webtrack will no longer be available for use. We encourage you to take advantage of the many new facilities of SupportConnect for your technical support needs. Converting your Webtrack account is easy; please follow the instructions under Convert Existing Account after which your current email address will become your SupportConnect login ID and your password will remain as is.

If you need help with your SupportConnect account or with any other SupportConnect issues, please contact us at 1-631-342-6364.

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eTrust™ Forum
Participate in CA's Open Forums to share experiences with other CA technology users, or post and answer questions regarding CA technology and product solutions.

To access the forums, please visit supportconnectw.ca.com/disclaimer3.asp.

Note: To participate in the CA product forums, you must be a registered user on SupportConnect or eSupport.

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How to Become an eTrust™ Reference
If you are interested in becoming a reference for your eTrust™ security solution, contact your CA Sales Executive or your local Customer Advocate. He or she can provide details on the benefits of joining the reference program and work with you to become a reference site.

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General Product Information
CA offers an extensive range of security solutions under its eTrust™ brand name. To learn more about the eTrust brand and the individual product solutions, please visit: ca.com/Solutions/Solution.asp?ID=271.

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eTrust™ User Groups
If you are interested in starting or joining an eTrust user group, please visit ca.com/usergroups.

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Support Contact Information
eTrust™ Access Control
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_ac/eTrustac_supp.asp

eTrust™ Admin
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrustadmin-dmo/etrustadmin-dmo_supp.asp

eTrust™ Antivirus
1-866-422-2774
supportconnectw.ca.com/public/antivirus/antivirussupp.asp

eTrust™ Audit
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_audit/etrustaudit_supp.asp

eTrust™ CA-ACF2® Security
supportconnectw.ca.com/public/ca-acf2/ca-acf2supp.asp

eTrust™ CA-Top Secret® Security
supportconnectw.ca.com/public/ca-topsecret/ca-topsecretsupp.asp

eTrust™ Cleanup for CA-ACF2® Security and CA-Top Secret® Security supportconnectw.ca.com/public/etrust/etrust_cleanup/etrustcleanup_supp.asp

eTrust™ Content Inspection
1-866-422-2774
supportconnectw.ca.com/public/etrust/etrust-ci/etrustci_supp.asp

eTrust™ Directory
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_dir/etrustdir_supp.asp

eTrust™ Firewall
1-631-342-5803
supportconnectw.ca.com/public/etrust/guardit/guarditsuppb.asp

eTrust™ Intrusion Detection
1-214-473-1455
supportconnectw.ca.com/public/etrust/etrust_intrusion/etrustintrusion_supp.asp

eTrust™ Network Forensics
1-800-842-2366
supportconnectw.ca.com/public/forensics/forensics_supp.asp

eTrust™ OCSPro
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_ocs/etrustocsp_supp.asp

eTrust™ PKI
1-631-342-5500
supportconnectw.ca.com/public/etrust/etrust_pki/etrustpki_supp.asp

eTrust™ Policy Compliance
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_pc/etrustpc_supp.asp

eTrust™ Security Command Center
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_scc/etrustscc_supp.asp

eTrust™ Single Sign-On
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust-sso/etrustsso_supp.asp

eTrust™ VPN
1-631-342-5803
supportconnectw.ca.com/public/etrust/etrust_vpn/etrustvpn_supp.asp

To contact the CA Support organization through email, send an email to: mpcsdesk@ca.com. Please remember to provide your STAR issue number as the subject of the email to ensure proper routing of your request.

For other ways to contact the CA Support organization or to open an issue through the internet, please visit supportconnect.ca.com.

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Special Events
caworldSM 2004
caworld 2004, May 23-27, - Las Vegas, Nevada

Security Management Focus Area
Organizations today face numerous challenges when managing and securing their businesses. Business boundaries are expanding to create business relationships with suppliers, partners, and customers, which in turn extends the business infrastructure to an interconnected environment. While this has provided terrific growth opportunity for business, it has come at the price of increased complexity when administering and managing the IT infrastructure and protecting it from risks and threats.

Meeting these business challenges involves adopting a holistic approach to security management that addresses the key areas of cost-effective user provisioning, cross-platform intrusion prevention with mainframe-caliber access controls, and the mitigation of the risks associated with the evolving threats from viruses, worms, and all forms of malicious code attacks. Additionally, holistic security management provides the ability and flexibility to integrate your existing security infrastructure for faster response to attacks and reduced operational overhead.

Security Session Highlights: For a complete listing of the sessions offered in the Security Management Focus Area, please visit: Security Sessions.

We are also offering, at caworld, a CISSP Exam Review on Saturday, May 22, and the actual CISSP Exam itself on Sunday, May 23. For more information, please visit the following web sites: CISSP Review Course and CISSP Exam.

Beyond the CISSP related course, there are also Education classes on a number of eTrust™ products. Please visit Education courses for additional information.

To register to attend caworld 2004, please visit the caworld Registration Page.

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