SupportConnect - Client Management Solutions Newsletter, Version 07.10
  

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CA
E-News
Client Management Solutions Newsletter
Version 07.10
September 21, 2007

In This Newsletter

Product Updates
> CA Dynamic Provisioning Manager (CA DPM) Beta - Register Now!
> Unicenter® Patch Management September Content Release
> Unicenter® Asset Management r4.0 AppDef Revision 72
> LightScan for HP-UX
> Recent Product Certifications
> Recent Published Fixes

Special Events
> CA Development Buddy Program
> CA Product Line Community for Client Management Solutions
> Webcast: Proven Strategies to Reduce Telecom and IT Asset Management Costs
> Webcast: Microsoft Vista OS Deployment and Installation using CA's Client Management Solution
> Webcast: CA Mobile Device Management - CA's Brand New Offering Managing BlackBerry Devices

Product Updates

CA Dynamic Provisioning Manager (CA DPM) Beta – Register Now!
CA DPM is a policy-based product that automatically monitors, configures, and provisions resources to meet the load demands of complex and business-driven datacenter infrastructures. It extends software provisioning capabilities by combining software delivery, configuration change management and adds server resource provisioning - enabling server provisioning. This product integrates with CA Unicenter® Software Delivery r11.2 and leverages its software distribution and operating system installation management capabilities to quickly and securely configure and/or provision a machine from bare metal. CA DPM greatly improves the agility of your server provisioning process.

Key Features:

  • Server Provisioning and Grouping functions – Provision physical and virtual Windows and Linux servers, as well as physical SPARC Solaris servers through integration with JumpStart.
  • Configuration Change Management through integration with CA Cohesion® Application Configuration Manager.
  • Datacenter Automation product built on Service Oriented Architecture (SOA).
  • Continuous Performance analysis - Effortlessly track and ensure server resources are being optimally utilized and are available to provide critical business services.
  • Policy based Dynamic Provisioning model - Actions and Rules for dynamically optimizing resources within the datacenter as required.
  • Extensive Reporting Capabilities - Provide historical views of datacenter utilization and events.
  • Role-based Security - Use built-in CA Embedded Entitlements Manager security or integrate with Active Directory users to provide secure access to CA DPM.
  • Software Deployment - embedded CA Unicenter Software Delivery r11.2 provides: Application packaging; Multiple platform support; Software distribution; Configure software packages available for provisioning; On-demand or policy based software deployment.
  • Operating System Installation Management – "Bare Metal" Installs and Utilize Standard Images with Symantec Ghost.
  • Integration with CA Unicenter® Network and Systems Management r11.1, CA Unicenter Service Desk r11.2 and VMware Virtual Center.

Get more information and register now for the CA Dynamic Provisioning Manager Beta program.

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Unicenter® Patch Management September Content Release
The CA Content Research Team is pleased to announce that the September (v0709) release of Unicenter Patch Management's Microsoft security roll-up packages is available.

The roll-up packages include the following new security bulletins:

Note: The following patches are not included in the rollups:
  • Microsoft Security Bulletin MS07-052
    Important Vulnerability in Crystal Reports for Visual Studio Could Allow Remote Code Execution (941522)
    www.microsoft.com/technet/security/Bulletin/MS07-052.mspx

    This patch will be available as an individual UPM patch.

  • Microsoft Security Bulletin MS07-054
    Important Vulnerability in MSN Messenger and Windows Live Messenger Could Allow Remote Code Execution (942099)
    www.microsoft.com/technet/security/Bulletin/MS07-054.mspx

    Microsoft currently issues upgrades for the MSN Messenger client using the MSN Messenger service because this online service has its own client deployment mechanism.

Visit the Unicenter Patch Management Information Center for up-to-date information. Refer to the UPM Release Notes for the list of all Microsoft patches that are included in the current Roll-up Package.

Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

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Unicenter® Asset Management r4.0 AppDef Revision 72
The Unicenter Asset Management Content Team is pleased to announce AppDef Revision 72, scheduled for September 28, 2007.

In order to import the current revision to Asset Management r4.0, it is mandatory for Administrators to (1) apply Cumulative Fix QO81414 to all Asset Management Console nodes, and (2) perform the Software Normalization procedures posted on SupportConnectSM. Direct access to the links referenced above may be routed through the SupportConnect login page if a session is not previously authenticated.

NOTE: This bulletin is only applicable to Asset Management r4.0 installations, whereas the Asset Management component of Desktop and Server Management r11.x installations will download the content automatically through the Software Content Download Job based on its configuration.

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LightScan for HP-UX
The Unicenter® Asset Management Content Team is pleased to announce the publication of LightScan for HP-UX.

The LightScan tool is an utility used to harvest software detection criteria that is used in Software Asset Management signature content.

LightScan is currently available for the following platforms:

  • Windows
  • Linux
  • Sun Solaris
  • IBM AIX
  • HP-UX

For more information on using LightScan or the CA Unicenter Asset Management Software Signature Contribution Program, please refer to TEC413578.

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Recent Product Certifications
For the latest information on product certifications, please refer to the compatibility matrixes on SupportConnectSM for the Client Management Solutions:

Unicenter® Asset Management

Unicenter® Software Delivery

Unicenter® Remote Control

The following table identifies Unicenter® products that have recently been certified by CA for newer versions of various platform operating systems:

Product & Components Certified Certified Platform Required Patch

Desktop and Server Management r11.2a

  • Enterprise Manager
  • Domain Manager
  • DSM Explorer
  • Scalability Server
  • Packager
  • Agent

Windows 2003 Enterprise Edition SP2

Note: Please use the latest patches available on our SupportConnect website.

None

Desktop and Server Management r11.2a

  • Software Delivery Agent
  • Asset Management Agent
  • Remote Control Agent

Windows XP SP2 Embedded for Point of Service (WEPOS)

Note: Please refer to tech doc TEC401532 for more information on Desktop and Server Management agent support for Windows XP Embedded.

None

Desktop and Server Management r11.2a

  • Enterprise Manager with Remote MDB on x64 SQL 2005
  • Domain Manager with Remote MDB on x64 SQL 2005

Remote MDB on 64bit SQL 2005

Note: Please open an issue with support to obtain the required test fix (T344074). Be advised test fixes may be superseded and/or published at any time after this notice is sent.

QO87901
T344074

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Recent Published Fixes
Product Description Solution / Patch Related Solution

Continuous Discovery

  • CCSCD r11.1
Win - Continuous Logging in DHCP Server QO90734
 

Unicenter® Software Delivery 4.0

  • Documentation fix
Correction to NT Documentation for Install Wizard Parameters QI91140
 

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Special Events

CA Development Buddy Program
The CA Development Buddy Program promotes a mutually beneficial partnership between CA and its strategic customers that demonstrates CA's commitment to the success of its valued customer base.

The mission of CA's Development Buddy Program is to foster an ongoing dialogue between CA's development organization and our key customers to develop effective strategies and produce world-class solutions and services for the benefit of our customers, CA, and the overall IT community. By participating, you have the ability to speak with and interact directly with the development organization.

With early access to CA's latest technology, regularly scheduled webcasts and development updates, we will keep you current with industry trends and the latest technology.

One of the benefits of belonging to the Development Buddy program is the opportunity to attend exclusive development summits. We would like to invite our Enterprise Customers who are members of the CA Development Buddy Program to join us January 30 - 31, 2008, at the CA Headquarters in Islandia, NY, or February 20 – 21, 2008, at the CA European Headquarters in London, England, for the CA Development Buddy Summit 2008. This two day event is packed with over 50 technical sessions, hosted round table discussions and opportunities to meet CA experts for one-on-one meetings. If you are not already a member of the Development Buddy Program, you can enroll now and then register to attend the summit.

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CA Product Line Community for Client Management Solutions
Are you a member of the CA Product Line Community for Client Management Solutions?

CA Product Line Communities (PLCs) provide a unique forum to help customers maximize their software investments. More than 6,000 customers and CA development and support teams actively participate in CA PLCs by sharing critical insight and proven tips and techniques, including CA and user-written routines, tools and utilities.

Open to all licensed customers at no cost, CA PLCs also enable close participation and collaboration amongst customers and CA with respect to product improvement by providing exclusively to its members a clear equitable voice into CA product feature development.

Through access to a listserv, in person and virtual meetings, CA PLCs offers unparalleled networking opportunities and unmatched access to subject matter experts.

Details regarding the listserv are available to PLC members on the CMS PLC website. Register for the CA Product Line Community for Client Management Solution today.

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Webcast: Proven Strategies to Reduce Telecom and IT Asset Management Costs
Webcast: September 27, 2007 - 2:00 to 3:00 p.m. EDT

The ability to control telecom expenses can represent a significant cost savings for your enterprise. However, many organizations have little or no insight into exactly what assets they own, let alone how they can optimize them throughout their life cycle, from requisition to disposal. Managing telecom expenses and assets within a comprehensive IT asset and financial management program can result in greater cost savings with the added benefits of minimizing security risks and aiding regulatory compliance.

In this webcast, Joe Basili, Vice President of Research at AOTMP (Association of Telecom Management Professionals) and recognized thought leader, discusses his research findings on the challenges enterprises face in managing their telecommunications and IT assets efficiently. This webcast presents some powerful options available to organizations to automate this complex task.

Attend this webcast to:

  • Learn how to reduce telecom expenses by as much at 15% to 35% in the first year alone without reducing service levels
  • Find out how to integrate telecom asset management into y our existing IT Asset Management (ITAM) program to realize even greater cost savings
  • Help protect your company from the security risks of lost, stolen or misused IT and telecom assets
  • And much more...

Register to attend now.

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Webcast: Microsoft Vista OS Deployment and Installation Using CA's Client Management Solution
Webcast: September 25, 2007 - 11:00 a.m. to Noon EDT

This webcast will discuss how CA's Client Management Solutions will allow you to address the full spectrum of tasks associated with deploying Vista across your organization. This includes planning and procurement, hardware and software inventory, application compatibility, creation and management of OS images, packaging and deployment of applications, and migration of user data and settings.

Register to attend now.

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Webcast: CA Mobile Device Management - CA's Brand New Offering Managing
BlackBerry Devices

Webcast: October 30, 2007 - 11:00 a.m. to Noon EDT

Enterprises are faced with a new wave of mobile computing technologies, driven by the rapid development and availability of smartphones - the convergence of PDAs and cell phones. The increasing adoption of this technology by professionals and business users is adding more diversity to already complex IT environments, and therefore greater management challenges for IT.

This webcast will explore CA's new Mobile Device Management technology that enables you to provision and manage BlackBerry devices over-the-air and provides integration and ongoing synchronization between the enterprise directory and the isolated BlackBerry Configuration Database. You will also have a firsthand look at the technical capabilities spanning the user spectrum, from the self-service portal for device users, to a consolidated web-based dashboard for administrators and service desk analysts. We will show how these capabilities help significantly reduce the burden on your BlackBerry administrators and helpdesk resources, while providing greater levels of satisfaction for device users. As a standalone solution or integrated with CA's Client Management Solutions, CA Mobile Device Management provides consolidated asset inventory, configuration management, policy compliance, security management and reporting for the BlackBerry devices across your organization.

Register to attend now.

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