SupportConnect - Client Management Solutions Newsletter, Version 07.08
  

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CA
E-News
Client Management Solutions Newsletter
Version 07.08
July 27, 2007

In This Newsletter
Product Updates
> Unicenter® Patch Management July Content Release
> Unicenter® Asset Management r4.0 AppDef Revision 70
> Recent Product Certifications
> Recent Published Knowledge Base Articles
> Recent Published Fixes

Special Events
> Webcast: Best Practices for Managing Your Software Inventory
> Webcast: Importing Assets From Third Party Systems Into Unicenter® Asset Management

Product Updates

Unicenter® Patch Management July Content Release
The CA Content Research Team is pleased to announce that the July (v0707) release of Unicenter Patch Management's Microsoft security roll-up packages is available.

The roll-up packages include the following new security bulletins:

Visit the Unicenter Patch Management Information Center for up-to-date information. Refer to the UPM Release Notes for the list of all Microsoft patches that are included in the current Roll-up Package.

Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

New:
Unicenter Patch Management's Microsoft security roll-up package for Windows XP Post SP2 Finnish is now available.

The following Finnish (FI) Service Packs are also available:

  • CA - Windows XP SP2 FI 32Bit - Archive OFF
  • CA - Windows XP SP2 FI 32Bit - Archive OFF, Firewall OFF
  • CA - Windows XP SP2 FI 32Bit - Archive OFF, Firewall OFF, Intranet Popup OFF
  • CA - Windows XP SP2 FI 32Bit - Archive ON
  • CA - Windows XP SP2 FI 32Bit - Archive ON, Firewall OFF
  • CA - Windows XP SP2 FI 32Bit - Archive ON, Firewall OFF, Intranet Popup OFF

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Unicenter® Asset Management r4.0 AppDef Revision 70
The Unicenter Asset Management Content Team is pleased to announce AppDef Revision 70, scheduled for July 31, 2007.

In order to import the current revision to Asset Management r4.0, it is mandatory for Administrators to (1) apply Cumulative Fix QO81414 to all Asset Management Console nodes, and (2) perform the Software Normalization procedures posted on SupportConnectSM. Direct access to the links referenced above may be routed through the SupportConnect login page if a session is not previously authenticated.

NOTE: This bulletin is only applicable to Asset Management r4.0 installations, whereas the Asset Management component of Desktop and Server Management r11.x installations will download the content automatically through the Software Content Download Job based on its configuration.

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Recent Product Certifications
For the latest information on product certifications, please refer to the compatibility matrixes on SupportConnectSM for the Client Management Solutions:

Unicenter® Asset Management

Unicenter® Software Delivery

Unicenter® Remote Control

The following table identifies Unicenter® products that have recently been certified by CA for newer versions of various platform operating systems:

Product & Components Certified Certified Platform Required Patch

Desktop Server Management r11.2a

  • Software Delivery Agent
  • Asset Management Agent
  • Remote Control Agent
Windows XP Embedded SP2

TEC401532: Please access the referenced tech doc for the Windows XP Embedded configuration documentation for DSM r11.2a agents. 		None

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Recent Published Knowledge Base Articles
The following table identifies Unicenter® products that have recently published knowledge base articles that may be of interest:

Product(s) Title / Description TecDoc#
CA Desktop Management Suite r11.0, r11.1,
r11.2
Desktop and Server Management r11.0, r11.1, r11.2
 How can a query be constructed to return all agents existing in a specific IP range? TEC426475
CA Desktop Management Suite r11.0, r11.1, r11.2
Desktop and Server Management r11.0, r11.1, r11.2
 Using DMSweep TEC426489
Desktop and Server Management r11.1 The r11.1 backup / restore for Unicenter DSM Manager, Database and UPM on Windows Operating Systems TEC413416
CA Desktop Management Suite r11.0, r11.1, r11.2
Desktop and Server Management r11.0, r11.1, r11.2
Unicenter® Software Delivery r11.0, r11.2 		Controlling the content of a catalog based on the Active Directory (AD) Organizational Unit (OU) of a computer or user profile TEC424335

Desktop and Server Management r11.0, r11.1

 Maximum number of slave processes that may be active at any one time (MaxConcurrency) TEC398156
CA Desktop Management Suite r11.2
Desktop and Server Management r11.2
Unicenter Software Delivery r11.2 		Corrected instructions for creating a WinPE ISO image for use with OS Installation Management (OSIM) TEC421113
Desktop and Server Management r11.2 Limiting the number of DTS connections TEC427175
CA Desktop Management Suite r11.0, r11.1, r11.2
Desktop and Server Management r11.0, r11.1, r11.2
Unicenter® Remote Control 6.0, r11.0, r11.1, r11.2 		Why does my 3D application/DVD player display as a black window on the URC Viewer? FAQ314784
Unicenter Software Delivery 4.0 Unicenter Software Delivery install path limitation on Windows 64bit machines TEC400294
Unicenter® Patch Management r11.0, r11.1
 When CA releases a new roll up fix do we only download new patches not in the previous roll up from the vendor or all the patches for that roll up? FAQ396990
CA Desktop Management Suite r11.0, r11.1, r11.2
Desktop and Server Management r11.0, r11.1, r11.2
Unicenter Software Delivery r11.0, r11.1, r11.2 		Building complex queries: An example of how to create a query group isolating domain managers and scalability servers with a particular piece of software installed. TEC428227
Desktop and Server Management r11.1, r11.2
Unicenter® Asset management r11.0, r11.1, r11.2
Unicenter Remote Control r11.0, r11.1, r11.2
Unicenter Software Delivery r11.0, r11.1, r11.2
Desktop and Server Management Agents Support for Windows XP Embedded TEC401532
Unicenter Patch Management r11.1 How to generate UPM reports in an alternative format TEC428522
Unicenter Software Delivery 4.0 How to set up the CA Software Delivery Scheduler to run jobcheck at specific intervals. TEC428633
Desktop and Server Management r11.0, r11.1 Why are the regional settings not updated in the DSM Inventory even though they have been changed to another language? FAQ400191
CA Desktop Management Suite r11.0, r11.1, r11.2
Desktop and Server Management r11.0, r11.1, r11.2
Unicenter Software Delivery r11.0, r11.1, r11.2 		How to move the SD Library to another location. TEC394548
Desktop and Server Management r11.1, r11.2
Unicenter Asset Management r11.1, r11.2 		Engine Error: Unable to Find Manager in Database TEC428833

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Recent Published Fixes
Product Description Solution / Patch Related Solution

Desktop and Server Management r11.2

  • Documentation fix
 Agents – VMWare ESX Server 3.0.1 Retrictions QI89572
 #2

Unicenter® Asset Management r11.2

Agents – Metering Agent with TS/CS QO89799
 #3

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Special Events

Webcast: Best Practices for Managing Your Software Inventory
Webcast: August 7, 2007 11:00 a.m. to 12:00 p.m. EDT

This webcast will explore how CA's Client Management Solution r11 uses unique Software Signatures provided by the CA Content Service Team to enhance the software detection across your organization. Lean how CA's Client Management Solution uses these Software Signatures to properly display and roll-up software inventory, and how it can detect installed software, even down to the patch level. In addition to the Software Signatures provided by the CA Content Service Team, find out how to create your own software signatures for your in-house or custom applications.

Also discussed will be how to move from software inventory to full license management using the integration between Unicenter® Asset Management and Unicenter® Asset Portfolio Management.

Register Now.

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Webcast: Importing Assets From Third Party Systems Into
Unicenter® Asset Management
Webcast: August 21, 2007 11:00 a.m. to 12:00 p.m. EDT

This webcast offers insight into CA's Asset Collector with Unicenter Asset management that provides new integration capabilities with third party inventory solutions. Learn how you can leverage discovered data from other sources and utilize CA's Client Management Solutions to better manage software, service and support functions and financial controls. The webcast will show how integrating total enterprise management under one seamless structure will enable organizations to reduce the complexity of managing IT, improve service levels and make better decisions relative to the acquisition, allocation and retirement of IT assets.

Register Now.

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