SupportConnect - Unicenter Desktop Management/Unicenter IT Resource Management Newsletter, Version 06.05
  

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CA
E-News
Unicenter® Desktop Management /
Unicenter® IT Resource Management Newsletter
Version 06.05
June 15, 2006

In This Newsletter
Product News
> Unicenter® Desktop DNA® r11 SP2
> Unicenter® Asset Intelligence r11.1

Product Updates
> Unicenter® Asset Management AppDef Revision 55
> Unicenter® Patch Management May Release
> Implementation Best Practices
> Recent Published Knowledge Base Articles
> Recent Product Certifications

Product News

Unicenter® Desktop DNA® r11 SP2
CA is pleased to announce the general availability of Unicenter Desktop DNA r11 SP2, the newest release for managing your enterprise's PC "DNA", that is, system and application settings, network and printer settings, data files and folders, email address books, preferences, and so on.

Unicenter Desktop DNA r11 SP2 includes a new seamless integration with Unicenter® Software Delivery (r4.0 and r11) that further enhances your ability to automate the processes of upgrading and replacing PC's with little or no end-user downtime.

Migration performance improvements are also included that significantly decrease the amount of time it will take you to migrate your PCs, whether you are performing a real-time or a deferred migration.

Unicenter Desktop DNA already offers an impressive feature set, providing total control over PC events throughout the PC's lifecycle. It includes a flexible and powerful set of automation tools that manage any enterprise migration scenario required. With an automated PC DNA management process integrated with Software Delivery, you can create a tested, repeatable, proven migration methodology with reliable results.

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Unicenter® Asset Intelligence r11.1
CA is pleased to announce the general availability of Unicenter Asset Intelligence r11.1, the latest release of intelligence for effective decision support. Unicenter Asset Intelligence (UAI) automatically converts raw asset data from Unicenter Asset Management into actionable intelligence so you can quickly and easily make informed business decisions about your IT assets. With complete and accurate IT asset information shown through an intuitive interface, Unicenter Asset Intelligence helps you pinpoint areas of concern and identify opportunities for increased efficiencies and cost savings.

Unicenter Asset Intelligence r11.1 delivers compatibility with Unicenter® Desktop and Server Management r11.1, and its ability to use the MS SQL database server as the CA Management Database (MDB). In addition to MS SQL support, UAI also includes the following roll-up patches:

  • T1B1358 - Post SP1 Cumulative
  • T1B1361 - Truncation Error Processing Login ID
  • T1B1364 - Non-Fatal Bulk Insert Error Terminates Collection
Notes about the installation: Unicenter Asset Intelligence r11.1 is considered a base release, and will require that any previous versions are uninstalled. Because of this, the UAI installer will not provide the option to upgrade an existing installation.

Note about support: Versions of Unicenter Asset Intelligence that were released prior to r11.1 will no longer be supported.

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Product Updates

Unicenter® Asset Management AppDef Revision 55
The CA Content Team is pleased to announce the release of AppDef Revision 55. The new release features several new application definitions representing the following:

  • Eclipse SDK
  • Novell Client
  • Macromedia Applications
  • Crystal Enterprise, Reports 9 and 10
  • Oracle Application Server Applications and Components
  • Daemon Tools
Important: In order to import the current revision, the following two criteria must be met:
  1. Apply Unicenter Asset Management Console Cumulative Fix QO65962.
    It is mandatory for Administrators to apply Cumulative Fix QO65962 to all Asset Management Console nodes in order to import the current revision. Refer to Cumulative Fix QO65962 documentation.
  2. Perform Software Normalization Procedures
    It is mandatory for Administrators that have not already upgraded beyond AppDef Release 30 to perform the Software Normalization procedures in order to import the current revision. Instructions for the required Software Normalization procedures are posted on SupportConnectSM.
Direct access to the links referenced above may be routed through the SupportConnect login page if a session is not previously authenticated.

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Unicenter® Patch Management May Release
The CA Content Team is pleased to announce the May release of Unicenter Patch Management's Microsoft Security Hot-Fix Roll-up Packages.

The Roll-up Packages include the following new security patches:

For up-to-date information on available Unicenter Patch Management patches, please visit the Unicenter Patch Management Information Center.

Please refer to the Unicenter Patch Management Release Notes for the list of all Microsoft patches that are included in the v0604 Roll-up Package.

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Implementation Best Practices
More than just the products were updated for r11. CA has and will continue to update the behind the scenes processes and resources to ensure maximum ease of deployment and rapid return on investment. Visit the Implementation Best Practices site on SupportConnectSM for the latest information and technical documentation on such topics as:

Working with the MDB One recent, notable posting, for Desktop and Server Management is Implementing Unicenter® Desktop and Server Management with MS-SQL Server Clusters.

News articles and utilities are added regularly, so check back often! A list of recent changes can always be found on the "What's New" page.

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Recent Published Knowledge Base Articles
The following table identifies Unicenter® products that have recently published knowledge base articles that may be of interest:

Product(s) Title / Description TecDoc#
Unicenter® Asset Intelligence r11 SP1 Error Locating Server/Instance Specified:
Workaround for error encountered while attempting to extract data from or insert data into a MS SQL Server DB hosted by a named server instance.		 TEC397745
Unicenter® Desktop and Server Management 11.0 and 11.1

Unicenter® Remote Control: 11.0 and 11.1		 Creating a pre-configured standalone customized install for r11.0 and r11.1 RC Agent. TEC395449
Unicenter® Desktop DNA® r11 SP2 DNA Deployment Setup:
Automating your desktop migrations through Unicenter® Software Delivery.		 TEC395448
Unicenter® Patch Management r11.1 Best Practices:
In order to assist administrators in getting the most out of Unicenter Patch Management's Microsoft Security Hot-fix Roll-up Packages, the CA Content team has created a Best Practices Manual for Managing Security Updates.		 TEC395266
Unicenter Desktop and Server Management r11.0 and r11.1 R11 Agent and Infrastructure Interactive Deployment: The Unicenter DSM infrastructure deployment component lets you remotely install Unicenter DSM agent and scalability server software to target systems which are not running Unicenter DSM software. TEC398152
Unicenter Desktop and Server Management r11.0 and r11.1 What is Wake-on-LAN: Wake-on-LAN provides the capability to remotely power on systems in soft off state. This article details how to use this functionality. TEC398153
Unicenter Desktop and Server Management r11.0 and r11.1 Maximum number of slave processes that may be active at any one time ("MaxConcurrency"): This parameter controls the max number of concurrent Data Transport Agent slave processes. TEC398156

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Recent Product Certifications
The following table identifies Unicenter® products that have recently been certified by CA for newer versions of various platform operating systems:

Product & Components Certified Certified Platform Required Patch
Unicenter® Asset Management

Unicenter Asset Management 4.0 SP1

  • Agent
 SLES 9 SP2 on EM64T processor

Note: Please use the latest patches available on SupportConnectSM.
T435082
T435084
(includes
T435082
changes)

Unicenter Asset Management 4.0 SP1

  • Agent
 Windows Mobile 5

Note: Please use the latest patches available on SupportConnect.
T443125
T4436131
Unicenter® Software Delivery

Unicenter Software Delivery 4.0 SP1

  • Agent
 RHEL 4 ES

Note: The USD agent is certified at USD 4.0 SP1 C3 level. Please use the latest patches available on SupportConnect.
None
Unicenter Software Delivery 4.0 SP1
  • Agent
 Redhat Desktop 4

Note: Please use the latest patches available on SupportConnect.
None
Unicenter Software Delivery 4.0 SP1
  • Enterprise Server
  • Local Server
  • Staging Server
  • Agent
  • Packager
 SLES 9 SP1 (x86 – 32bit)

Note: USD is certified at USD 4.0 SP1 C3 level. Please use the latest patches available on SupportConnect.
T437043
Unicenter Software Delivery 4.0 SP1
  • Agent
 RHEL 4 AS

Note: The USD agent is certified at the USD 4.0 SP1 C3 level. Please use the latest patches available on SupportConnect.
None
Unicenter Software Delivery 4.0 SP1
  • Agent
 SLES 9 SP3

Note: Please use the latest patches available on SupportConnect.
None
Unicenter® Data Transport® / Advantage™ Data Transport®

Advantage Data Transport 3.0

  • DTS Agent
 Redhat 3.0 AS

Note: The ADT 3.0 on Redhat 3.0 AS is certified only for DTS transfers. This certification scope does not include FTP, MLINK and XCOMM transfers using ADT. Please use the latest patches available on SupportConnect.
None

Unicenter Data Transport 3.0

  • DTS Agent
  • DTS NOS
  • DTS TOS
  • ADT GUI
Windows 2003 SP1

Note: ADT 3.0 on Windows 2003 SP1 is certified only for DTS transfers. This certification scope does not include FTP, MLINK and XCOMM transfers using ADT. Please use the latest patches available on SupportConnect.
TF6F183
TF6F191

Direct access to the links above will be routed through the SupportConnect login page if a session is not previously authenticated.

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