CA's Desktop and Server Management is Now Called CA's Client Management Solution
In our mission to unify and simplify IT management, we are simplifying the name of the Unicenter® Desktop Management / Unicenter® IT Resource Management Newsletter to Client Management Solutions Newsletter.

The goal of this newsletter is to keep you informed of our products and the latest releases and news regarding these products. The newsletter will continue to provide monthly information on the following products: Unicenter® Asset Management, Unicenter® Asset Portfolio Management, Unicenter® Desktop DNA, Unicenter® Software Delivery, Unicenter® Remote Control, and Unicenter® Patch Management.

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You talked. We listened. Coming Soon: The New "CA Support OnLine" Site
As part of a comprehensive long-term program to improve the way we provide you with support, we're pleased to let you know we'll debut a new CA Technical Support site at
CA WORLD®. This new site, built from the ground up with Customer input and suggestions, provides the foundation for a number of current and future improvements.

Read on to find out what this means for you as a CA Customer and what it means for you as an E-News subscriber.

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Unicenter® Patch Management May Content Release
The CA Content Research Team is pleased to announce that the May (v0705) release of Unicenter Patch Management's Microsoft security roll-up packages is available.

The roll-up packages include the following new security bulletins:

• Microsoft Security Bulletin MS07-023
  Vulnerabilities in Microsoft Excel Could Allow Remote Code Execution (934233)
  Published: May 8, 2007
  Max Severity: Critical
  www.microsoft.com/technet/security/Bulletin/MS07-023.mspx.
• Microsoft Security Bulletin MS07-024
  Vulnerabilities in Microsoft Word Could Allow Remote Code Execution (934232)
  Published: May 8, 2007
  Max Severity: Critical
  www.microsoft.com/technet/security/Bulletin/MS07-024.mspx.
• Microsoft Security Bulletin MS07-027
  Cumulative Security Update for Internet Explorer (931768)
  Published: May 8, 2007
  Max Severity: Critical
  support.microsoft.com/kb/931768.
• Microsoft Security Bulletin MS07-028
  Vulnerability in CAPICOM Could Allow Remote Code Execution (931906)
  Published: May 8, 2007
  Max Severity: Critical
  www.microsoft.com/technet/security/bulletin/ms07-028.mspx.
• Microsoft Security Bulletin MS07-029
  Vulnerability in Windows DNS RPC Interface Could Allow Remote Code Execution (935966)
  Published: May 8, 2007
  Max Severity: Critical
  www.microsoft.com/technet/security/bulletin/ms07-029.mspx.

Visit the Unicenter Patch Management Information Center for up-to-date information. Refer to the UPM Release Notes for the list of all Microsoft patches that are included in the current Roll-up Package.

Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

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Unicenter® Patch Management Content for Microsoft Windows 2003 Server SP2, Coming In June
The CA Content Team is pleased to announce that the forthcoming June (v0706) release of Unicenter Patch Management's Microsoft security roll-up packages will include support for Windows Server 2003 Service Pack 2.

Microsoft's support for Windows Server 2003 RTM (Service Pack 0) was discontinued as of April 10, 2007, requiring that a service pack is installed on all instances of the software in order to guarantee operational support. Consequently, future releases of Unicenter Patch Management's Microsoft security roll-up packages will no longer include support for Windows Server 2003 RTM (Service Pack 0). Refer to Microsoft's Lifecycle Support Site for details regarding support discontinuations.

Visit the Unicenter Patch Management Information Center for additional information. Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

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Unicenter® Asset Management r4.0 AppDef Revision 68
The Unicenter Asset Management Content Team is pleased to announce AppDef Revision 68, scheduled for May 31, 2007.

In order to import the current revision to Asset Management r4.0, it is mandatory for Administrators to (1) apply Cumulative Fix QO81414 to all Asset Management Console nodes, and (2) perform the Software Normalization procedures posted on SupportConnect^SM. Direct access to the links referenced above may be routed through the SupportConnect login page if a session is not previously authenticated.

NOTE: This bulletin is only applicable to Asset Management r4.0 installations, whereas the Asset Management component of Desktop and Server Management r11.x installations will download the content automatically through the Software Content Download Job based on its configuration.

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Unicenter® Asset Intelligence r11.2 Beta Open for Registration
Unicenter Asset Intelligence automatically converts raw asset data from Unicenter Asset Management into actionable intelligence so you can quickly and easily make informed business decisions about your IT assets. With complete and accurate IT asset information shown through an intuitive interface, Unicenter Asset Intelligence helps you pinpoint areas of concern and identify opportunities for increased efficiencies and cost savings.

What's New?

• Service Intelligence: Unicenter Asset Intelligence now includes the information formerly provided from Unicenter® Service Intelligence. This allows both asset views and service desk views in a convenient, single interface.
• Financial and Contractual Intelligence: Unicenter Asset Intelligence includes metrics and intelligence from Unicenter® Asset Portfolio Management, which provides contract and finance key performance indicators (KPIs) to extend decision support beyond operational intelligence.
• Standardization View: Improves the uniformity of assets, and more uniformity makes an environment easier and less costly to maintain by uncover performance gaps, accelerating convergence of assets to a standard, moving away from costly vendor/hardware/software combinations. Avoid drift into costly configurations; enhance knowledge of costs and time to execute migrations, and more.

Unicenter Asset Intelligence Benefits:

Unicenter Asset Intelligence leverages existing asset and organizational information, then analyzes and stores this information in the CA Management Database (MDB). Unicenter Asset Intelligence conducts advanced analytics to pinpoint areas of concern and provide guidance for effective decision making. In mere minutes, Unicenter Asset Intelligence enables you to do what would normally take days of data collection, followed by days of analysis.

Asset Intelligence provides instant answers to important questions such as:

• How many and what kind of IT assets do you have?
• Which assets are unmanaged?
• Where are these assets located and which departments are using them?
• Which assets are underutilized and can be consolidated?
• Which assets are running unsupported operating systems?
• How has the enterprise changed from last month?

If you are interested in participating in this beta program, please access the beta site on SupportConnect^SM for more information and to register.

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Recent Product Certifications
The following table identifies Unicenter® products that have recently been certified by CA for newer versions of various platform operating systems:

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Windows IT Pro Community Choice Award – Vote Now!
CA Desktop Management Suite for Windows is eligible for a Windows IT Pro Community Choice award. To determine Community Choice winners, readers of Windows IT Pro / SQL Server Magazine online forums have the opportunity to vote for the products that appeared in twelve Windows IT Pro Buyer's Guides published over the last year.

CA Desktop Management Suite for Windows was a part of the Change and Configuration Management Tools Buyers Guide in August 2006. The Community Choice winners will be announced in the August 2007 issue of Windows IT Pro.

To vote for CA Desktop Management Suite for Windows to win the Community Choice winner, please go to the following URL to vote: forums.windowsitpro.com/web/forum/messageview.aspx?catid=48&threadid=85101&enterthread=y.

You will need to log on to vote, so if you don't currently have a log in, click the Log In button and follow the Register Now process. You will then have on-going access to the Windows IT Pro community which includes forums, eBooks, whitepapers and more.

Thank you for your help in making CA Desktop Management Suite for Windows the Community Choice winner!

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CA WORLD® Highlights
CA WORLD 2007 took place in Las Vegas the week of April 26, 2007, supporting a theme of Innovation in the Real World. It proved to be a successful global conference for all participants. CA communicated its goal to unify and simplify the management of today's complex IT environments, and drive innovation across the IT industry.

If you were unable to attend CA WORLD 2007, simply go to caworld.com where you can access recordings of the keynote addresses, copies of the Business Service Optimization presentations given for a number of sessions, workshops, labs and more.

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CA's BSO Awards Recognize Customer Achievement in IT Management
Six Organizations Honored for IT Vision, Impact and Progress

At CA WORLD® in Las Vegas on April 25, CA announced the results of its Business Service Optimization (BSO) business unit's VIP awards program. VIP awards were given in three categories:

• Vision Award for IT's support of enterprise success
• Impact Award for achieving measurable results
• Progress Award for implementation success

This year's winners were Oakland County (State of Michigan), Ripley, Satyam Computer Services, Scottish & Newcastle, State of Nebraska and Unilever. The winners were determined by a panel of technology industry judges who recognized these organizations for achieving excellence in IT management, for demonstrating measurable results from improved IT, and for achieving outstanding implementation success or process improvements.

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