SupportConnect - Unicenter Desktop Management/Unicenter IT Resource Management Newsletter, Version 07.02
  

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CA
E-News
Unicenter® Desktop Management /
Unicenter® IT Resource Management Newsletter

Version 07.02
February 28, 2007

In This Newsletter

Product News
> CA Simplifies Product Names
> Improving Your On-line Support Experience: CA's New Technical Support Initiatives

Product Updates
> CA Client Management Solution r11.2
> Unicenter® Desktop DNA® r11.1
> Unicenter® Patch Management February Content Release
> Unicenter® Patch Management Content for Microsoft Daylight Saving Time Revision
> Unicenter® Patch Management Content for Adobe Reader 7.0.9 Addressing Security Vulnerability
> Unicenter® Asset Management r4.0 AppDef Revision 64
> Recent Published Knowledge Base Articles

Special Events
> CA WORLD® 2007

Product News

CA Simplifies Product Names
Beginning January 30, 2007, CA is simplifying its product names. Our intention is to describe our products by what they enable you and your business to accomplish. Some names have already changed; others will change over the next 12-18 months as part of the planned development cycle. There is nothing you need to do. We have established a dedicated site at ca.com/productnames as a resource center where you'll find additional information such as frequently asked questions, customer service numbers, and a list of current product names and former names.

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Improving Your On-line Support Experience: CA's New Technical Support Initiatives
You talked. We listened. We hope you've noticed some of the changes. In response to your feedback, we've been upgrading the CA support site. We're implementing a series of initiatives, with the aim of providing you, our valued customer, with world-class information and support.
Read the full story.

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Product Updates

CA Client Management Solution r11.2
CA is pleased to announce the electronic availability of CA's Client Management Solution r11.2 (formerly known as Unicenter® Desktop and Server Management), the newest release for managing your enterprise client devices, including asset discovery and inventory, software distribution, and remote administration.

CA's Client Management Solution automates the processes that support an organization's end-user computing needs, helping to ensure the optimum configuration of client devices by delivering critical software resources, security updates, and patches in a timely and efficient manner. The solutions' unified architecture and comprehensive product set give IT the ability to more easily standardize the environment, enhance decision-making, mitigate risk, and instill industry standard processes necessary to provide and demonstrate value to the business.

What's new in Client Management Solution r11.2?

  • Automatically get "Unmanaged" Systems Managed
  • Continuous and Active Discovery
  • Support for Microsoft Vista OS
  • Software Job Priorities
  • WinPE support for OSIM boot images
  • Remote Control Viewer on Linux
  • Mac OS X Support
  • More!
To learn the operating system and component support included in this release, please refer to the compatibility matrices for each product posted on SupportConnectSM.

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Unicenter® Desktop DNA® r11.1
CA is pleased to announce the electronic availability of Unicenter Desktop DNA r11.1, the newest release for managing your enterprise's PC "DNA" - that is, system and application setting, network and printer settings, data files and folders, email address books, preferences, and so on.

Unicenter Desktop DNA is a scalable migration solution for the management, movement, and maintenance of a PC's DNA. Unicenter Desktop DNA increases technician and end-user productivity by managing and preserving PC DNA (user settings, application settings, network and printer settings, data files and folders, email address books, preferences, and so on) during hardware refresh, system upgrade, desktop recovery, and other change initiatives. A PC DNA management solution is critical to keeping end-users productive, reducing the total cost of PC ownership and maximizing investment in current IT assets.

Unicenter Desktop DNA r11.1 includes support for migrating to the new Windows Vista operating system, Microsoft Office 2007, Internet Explorer 7, and a method to automate the verification of DNA files. Unicenter Desktop DNA r11.1 will provide you with a way to automate and integrate a migration process ultimately reducing the overall cost of adopting new technology.

What's New in Unicenter Desktop DNA r11.1?

  • Desktop Migration to Windows Vista OS
  • Migration to Windows Office 2007
  • Migration to Internet Explorer 7
  • Automated DNA File Verification

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Unicenter® Patch Management February Content Release
The CA Content Team is pleased to announce the February (v0702) release of Unicenter Patch Management's Microsoft Security Roll-up packages is available.

The Roll-up package includes the following new security bulletins:

Visit the Unicenter Patch Management Information Center for up-to-date information. Refer to the UPM Release Notes for the list of all Microsoft patches that are included in the current Roll-up Package.

Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

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Unicenter® Patch Management Content for Microsoft Daylight Saving Time Revision
The CA Content Team is pleased to announce the publication of Unicenter Patch Management (UPM) packages addressing Microsoft products' recent Daylight Saving Time revisions.

The U.S. Energy Policy Act of 2005, passed by the U.S. Congress July, 2005, extended Daylight Saving Time (DST) in the U.S. by approximately four weeks. As a result, beginning in 2007, DST will start three weeks earlier on March 11, 2007, and end one week later on November 4, 2007, resulting in a new DST period that is four weeks longer than previously observed.

The UPM packages addressing these revisions are as follows:

For full details regarding the update, refer to the Microsoft Daylight Saving Time Help and Support Center at support.microsoft.com/gp/cp_dst.

Visit the Unicenter Patch Management Information Center for additional information. Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

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Unicenter® Patch Management Content for Adobe Reader 7.0.9 Addressing Security Vulnerability
The CA Content Team is pleased to announce the publication of Unicenter Patch Management (UPM) content addressing a high-profile security vulnerability in Adobe Acrobat and Reader versions 7.0.0 through 7.0.8.

The new custom package includes the recently published Adobe Reader 7.0.9 update, addressing full product Acrobat installations as well as individual Reader component installations, to allow for effective deployment of the patch maintenance while substantially reducing network and resource activity. The package is as follows:

Visit the Unicenter Patch Management Information Center for additional information. Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

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Unicenter® Asset Management r4.0 AppDef Revision 64
The CA Content Team is pleased to announce the release of AppDef Revision 64.

Key Components/Features Added

  • BEA AquaLogic BPM Designer 5.7, BPM Enterprise 5.7, BPM Studio 5.7, BEA JRockit JRE/JDK 5.0 Update 8 - R27.1.0, BEA Kodo 4.1.2
  • BEA WebLogic Server 9.2.1, BEA WebLogic Portal 9.2.1, BEA WebLogic Integration 9.2.1 and BEA Guardian 1.0.0
  • CA Unicenter® Desktop DNA® r11.1, Wily Introscope r7.1, CA AllFusion® Gen r7.6
  • IBM DB2 Enterprise Edition 9.1, IBM Lotus Domino 7.0.2, IBM Lotus Domino Admin 7.0.2, IBM Lotus Domino Designer 7.0.2
  • Adobe Acrobat/Reader 8.0, Macromedia Flash Player 9.0 - Netscape, PowerDVD, Symantec Norton Ghost Enterprise
  • Utilities - Google Talk, WinRAR, ACDSee, Spybot, Paint Shop Pro, DivX Player and RealNetworks RealJukebox
IMPORTANT: In order to import the current revision to Asset Management r4.0, it is mandatory for Administrators to (1) apply Cumulative Fix QO81414 to all Asset Management Console nodes, and (2) perform the Software Normalization procedures posted on SupportConnectSM.

NOTE: This bulletin is only applicable to Asset Management r4.0 installations, whereas the Asset Management component of Desktop and Server Management r11.x installations will download the content automatically through the Software Content Download Job based on its configuration.

Direct access to the links referenced above may be routed through the SupportConnect login page if a session is not previously authenticated.

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Recent Published Knowledge Base Articles
The following table identifies Unicenter® products that have recently published knowledge base articles that may be of interest:

Product(s) Title / Description TecDoc#
CA Desktop Management Suite r11.0, r11.1
Desktop and Server Management r11.0, r11.1
Unicenter® Asset Management r11.0, r11.1
Unicenter® Remote Control r11.0, r11.1
Unicenter® Software Delivery r11.0, r11.1
Integrating an Open LDAP server via the Unicenter® Desktop and Server Management (DSM) directory integration TEC416462
Unicenter® Patch Management r11.0 Why are some patches applicable and some not; what is the reason? TEC415448
Unicenter Patch Management r11.1 How can I see what targets are affected by an applicable patch? TEC415449
Unicenter Patch Management r11.1 Is it possible to do a patch search without creating a filter? TEC415447
Unicenter® Desktop DNA® r11 How can I save the machine and user environment variables? TEC415455
Desktop and Server Management r11.0, r11.1
Unicenter® Data Transport Services 3.0
Unicenter Software Delivery 4.0, r11.0, r11.1
Why, after installing on an Enterprise or Domain server that previously had Unicenter Software Delivery 4.0 installed, is it not possible to deploy packages? TEC415456
CA Desktop Management Suite r11.0, r11.1
Desktop and Server Management r11.0, r11.1
Unicenter Software Delivery r11.0, r11.1
Error "exit code 65535 indicates possible error [SDM228001]" when uninstalling URC 6.0 via DSM r11 using the supplied SDO package TEC415523
CA Desktop Management Suite r11.0, r11.1
Desktop and Server Management r11.0, r11.1
Unicenter Software Delivery 4.0, r11.0, r11.1
Use of Microsoft Office 2003 Local Installation Source while deploying Office 2003 via Software Delivery TEC416552

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Special Events

CA WORLD® 2007
Registration for CA WORLD 2007 is officially open and, this year, CA WORLD will change your World. CA WORLD goes way beyond introduction - it is about demonstrating how our technology solutions can help drive success for the smartest people in IT.

Returning to the Venetian Las Vegas and Sands Expo and Convention Center April 22-26, 2007, CA WORLD 2007 offers:

  • Hundreds of Thought-Provoking Sessions - Learn best practices from industry luminaries, attend informative strategy sessions by CA leaders, see product and service demonstrations from CA partners, and benefit from the thought-provoking implementation experiences of fellow customers.
  • Visionary Keynotes - Hear about the timely and thought-provoking strategies, innovations, and broader industry trends that shape our fast-moving technology world.
  • Unparalleled Networking Opportunities - Enjoy quality time with your peers, CA representatives, and CA partners in a relaxed and informative atmosphere.
  • State-of-the-Art Exhibition Center - Preview the latest CA and partner solutions and technologies.
  • Technical Campgrounds - Meet one-on-one with the CA development and support staff responsible for the products you use. Ask questions, solve problems, and prepare for release upgrades.
  • Entertainment and Enlightenment - Enjoy performances and presentations from world-renowned entertainers and industry visionaries.
Register Now!

We are also planning our session content and selecting speakers. If you would like to volunteer to speak or request a topic to be covered, fill out a Call for Speakers Form.

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