SupportConnect - Client Management Solutions Newsletter, Version 08.01
  

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CA
E-News
Client Management Solutions Newsletter
Version 08.01
January 22, 2008

In This Newsletter

Product Updates
> Unicenter® Patch Management January Content Release
> Unicenter® Patch Management Microsoft Windows XP Roll-up Content Coverage Expanded
> Unicenter® Asset Management r4.0 AppDef Revision 76
> Recent Published Fixes
> Recent Product Certifications
> Recent Published Knowledge Base Articles

Special Events
> CA Development Buddy Members: It's Always Better Live - You're Invited to the Exclusive 6th Annual Development Buddy Summit
> BlackBerry Virtual Technical Seminar: Welcome to the Next Level

Product Updates

Unicenter® Patch Management January Content Release
The CA Content Research Team is pleased to announce that the January (v0801) release of Unicenter Patch Management's Microsoft Security Rollup (DELTA\FULL) packages is available.

The rollup packages include the following new security bulletins:

NOTE: The DELTA Security Rollup Packages are only available for systems running Microsoft Windows XP with Service Pack 2 applied. These are special Unicenter Patch Management packages, designed to install critical security patches released during the current month. Unlike the existing Windows XP Post SP2 FULL Security Rollup Packages, the DELTA packages do not include ALL of the critical security patches ever released for the operating system. For more information on Supported Patch Content and Content Publication Goals, please see the updated Supported Patch Content Informational Document.

Visit the Unicenter Patch Management Information Center for up-to-date information. Refer to the UPM Release Notes for the list of all Microsoft patches that are included in the current Roll-up Package.

Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

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Unicenter® Patch Management Microsoft Windows XP Roll-up Content Coverage Expanded
The CA Content Research Team is pleased to announce that with the publication of Microsoft Windows XP Roll-up Content for January (v0801), coverage has been expanded to accommodate Microsoft Windows XP installations in the following languages:

  • English
  • German
  • Italian
  • Spanish
  • French
  • Finnish
  • Traditional Chinese
  • Japanese
  • Swedish - NEW!
  • Danish - NEW!
  • Norwegian - NEW!

Visit the Unicenter Patch Management Information Center for up-to-date information. Refer to the UPM Release Notes for the list of all Microsoft patches that are included in the current Roll-up Package.

Access the latest news regarding Unicenter Patch Management with the convenience of the Unicenter Patch Management RSS Feed.

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Unicenter® Asset Management r4.0 AppDef Revision 76
The CA Content Research Team is pleased to announce AppDef Revision 76, scheduled for January 31, 2008.

In order to import the current revision to Asset Management r4.0, it is mandatory for Administrators to (1) apply Cumulative Fix QO81414 to all Asset Management Console nodes, and (2) perform the Software Normalization procedures posted on SupportConnectSM. Direct access to the links referenced above may be routed through the SupportConnect login page if a session is not previously authenticated.

NOTE: This bulletin is only applicable to Asset Management r4.0 installations, whereas the Asset Management component of Desktop and Server Management r11.x installations will download the content automatically through the Software Content Download Job based on its configuration.

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Recent Published Fixes
Product Description Solution / Patch Related Solution

Unicenter® Asset Management r11.2

Console - Standard reported as Enterprise QO93700
#7

Unicenter Asset Management r11.2

Agents - Win 2003 X64 Problems QO93701
#8

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Recent Product Certifications
For the latest information on product certifications, please refer to the compatibility matrixes on SupportConnectSM for the Client Management Solutions:

Unicenter® Asset Management

Unicenter® Software Delivery

Unicenter® Remote Control

The following table identifies Unicenter® products that have recently been certified by CA for newer versions of various platform operating systems:

Note: Please use the latest patches available on SupportConnect.

Note: Please open an issue with support to obtain any required test fixes. Be advised these fixes may be superseded and/or published at any time after this notice is sent.

Product & Components Certified Certified Platform Required Patch

Unicenter® Desktop and Server Management r11.2a

  • Enterprise Manager

Windows 2003 SP2 64bit Standard Edition

QO93700
QO93701

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Recent Published Knowledge Base Articles
The following table identifies Unicenter® products that have recently published knowledge base articles that may be of interest:

Product(s) Title / Description TecDoc#
Unicenter® Remote Control 6.0
How do I uninstall Unicenter Remote Control silently? TEC443120
CA Desktop Management Suite r11.0, r11.1, r11.2
Unicenter® Desktop and Server Management r11.0, r11.1, r11.2
Unicenter® Software Delivery 4.0, r11.0, r11.1, r11.2
Applying a testfix using Applyptf on multiple UNIX machines by creating a package. TEC443119
CA Desktop Management Suiter11.0, r11.1, r11.2
Unicenter Desktop and Server Management r11.0, r11.1, r11.2
Unicenter® Software Delivery r11.0, r11.1, r11.2
How do I configure the software delivery job to fail if the package is not present on the Scalability Server? TEC442945
CA Desktop Management Suiter11.0, r11.1, r11.2
Unicenter Desktop and Server Management r11.0, r11.1, r11.2
Unicenter® Asset Management r11.0, r11.1, r11.2
Legacy Agents are still showing up under 'All Legacy Computers' group even after the Legacy agent is uninstalled. TEC442944

CA Desktop Management Suite r11.0, r11.1, r11.2
Unicenter Desktop and Server Management r11.0, r11.1, r11.2
Unicenter Software Delivery r11.0, r11.1, r11.2

Not able to modify the HKEY_CURRENT_USER section in the registry using a script. TEC442586
Unicenter Asset Intelligence r11.0, r11.1, r11.2 Cannot access the AI Admin Interface. '%%CAUAI_E002 Failed to execute Unicenter Asset Intellience SQL Query.' TEC442585
CA Desktop Management Suite r11.2
Unicenter Desktop and Server Management r11.2
Unable to see icons in the DSM Explorer. TEC442544
CA Desktop Management Suite r11.0, r11.1, r11.2
Unicenter Desktop and Server Management r11.0, r11.1, r11.2
Unicenter Asset Management r11.0, r11.1, r11.2
Is there a way to view the 'Last Logged on User' information? TEC441507
CA Desktop Management Suite r11.2
Unicenter Desktop and Server Management r11.2
Unicenter Asset Management r11.2
DSM r11.2 Explorer displays an error after installing NSM r11.1 Performance GUI. TEC441510
CA Desktop Management Suite r11.0, r11.1, r11.2
Unicenter Desktop and Server Management r11.0, r11.1, r11.2
Software Content Download Job fails on the Enterprise Manager with 'Error -3'. TEC441827
Unicenter Desktop and Server Management r11.2 Reconfiguring Kernel Parameters for SOLARIS Agent install is not possible. TEC441830
CA Desktop Management Suite r11.0, r11.1, r11.2
Unicenter Desktop and Server Management r11.0, r11.1, r11.2
Configuration Policy settings are not getting applied on the Enterprise Server. TEC441674

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Special Events

CA Development Buddy Members: It's Always Better LIVE - You're Invited to the
Exclusive 6th Annual Development Buddy Summit

One of the benefits of belonging to the CA Development Buddy Program is the opportunity to attend exclusive development summits. Participation in these events is limited to a select group of strategic and valued clients and is available on a first come, first served basis. Don't miss this opportunity to get up to speed on industry trends, the latest CA technology and influence CA product direction.

Seats are filling up fast for our 6th Annual Development Buddy Summit featuring the following tracks:

  • Client Management (formerly Desktop and Server Management)
  • Service Management
  • Change and Configuration Management
  • New: Project and Portfolio Management (CA Clarity)
  • Systems Management: (CA Unicenter® NSM, CA Unicenter® ASM)
  • New: Network & Voice Management and Database Performance Management
  • Workload Automation (UK Only)

Register today for the Development Buddy Summit 2008:

Each two-day event is packed with over 50 exclusive technical sessions, development hosted round table discussions and the opportunity to meet one-on-one with senior and development executives. We have added new topics based upon early feedback.

New to this year's conference, attendees will receive the Development Buddy 2008 Resource Kit CD, available exclusively to members. The Resource Kit contains valuable and practical technical information such as the latest Green Book information and white papers.

Preview sneak peeks of future products and services.

Receive complimentary meals throughout the event, discounted hotel rates and free transportation from select hotels to the event venue.

If you are not yet a member, learn more about the CA Development Buddy Program and
enroll now!

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BlackBerry Virtual Technical Seminar: Welcome to the Next Level
The BlackBerry Virtual Technical Seminar is back by popular demand. This year's theme is "Welcome to the Next Level" signifying the opportunities for organizations to improve the management, efficiency and value of their BlackBerry solution. This virtual event is an ideal setting that brings BlackBerry experts, partners, and customers together, with a focus on IT administrators/managers who support BlackBerry Enterprise Server.

Visit CA's virtual booth at the Research in Motion (RIM) BlackBerry Virtual Seminar. The booth features CA's new Mobile Device Management technology (CA MDM) and provides you with an overview of the solution, product literature, and the chance to communicate with CA MDM experts. The booth will remain open until February 15, 2008, so keep checking back at the booth for updates and new materials.

Register to access the CA booth directly.

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