SupportConnect - Testing and Fault Management Newsletter Version 02.02
  

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Computer Associates
Testing & Fault Management
Newsletter
Version 02.02  |  November 27, 2002

Testing & Fault Management

  

Table of Contents

Product News
  • Advantage™ CA-File Master™ Release 3.1 - Coming Soon
  • General Availability News
  • Testing and Fault Management Beta Programs
Product Updates
  • Current Service Packs
  • z/OS Release Compatibility for Testing and Fault Management
General Information
  • CustomerConnectSM


Product News


Advantage™ CA-File Master™ Release 3.1 - Coming Soon

As you may have heard, development of Advantage™ CA-File Master™ Release 3.1 is well underway. Release 3.1 is a complete redesign intended to replace Release 2.x. It has been designed with optimal performance in mind and offers significant performance improvements in CPU utilization for both online and batch functions.

Remember to keep checking the Advantage™ CA-File Master™ Technical Support page for information regarding the open beta test program. We will be looking for customers in the near future to beta test this exciting new release and help us bring it into General Availability status.

General Availability Announcements

We are pleased to announce the General Availability of the following product releases:

Customers current on maintenance for the above products should have already received a three-part order form in the mail. If you have not already placed an order for product shipment for any of the above, please contact Technical Support at 1-201-585-6788.

For customers outside North America, please contact your local CA support office.

Testing and Fault Management Beta Programs

As a member of a product beta program, you have the unique opportunity to gain early access to new features and enhancements. Your contribution to the release verification process is directly related to the success of the Generally Available release.

Several beta programs are currently underway. For information on new features, enhancements, and participation in these beta programs, please refer to the following URLs:

BrightStor™ CA-Filesave™ RCS Automated Recovery Release 4.0
Advantage™ CA-Realia® II Workbench Release 3.2
Advantage™ CA-SymDump® System Release 2.0



Product Updates


Current Service Pack News

We are pleased to announce the availability of the following service packs:

Advantage™ CA-InterTest® Batch Release 3.0 Service Pack 1 (GL0211)
Advantage™ CA-Optimizer®/II Release 3.0 Service Pack 1 (GL0207)
Advantage™ CA-SymDump® Batch Release 2.0 Service Pack 1 (GL0207)

To order any of the service packs listed above, please contact Technical Support.

For customers outside North America, please contact your local CA support office.

z/OS Release Compatibility for
Testing and Fault Management

The Testing and Fault Management z/OS Release Compatibility Chart shows the general status of compatibility as of September 2002. For most products listed, there are direct, embedded links to our web-based StarTCCSM system. After logging in to the system, you should be positioned at the appropriate Upgrade Solution, which contains details on any requirements. You should review the solutions for each of your licensed Computer Associates products for the most current information available prior to your system upgrade.

For information on other operating system compatibility, please see the following:



General Information


CustomerConnectSM

CustomerConnectSM is a free customer-service website providing a faster and easier way for you to connect with Computer Associates any time of day or night (24 x 7 x 365). This rich source of product and account information, support services, and online transactions will give you greater hands-on control as you manage your vital software investments.

CustomerConnect is being introduced in phases. The first service, AccountConnectSM, is now available and allows the viewing and updating of account information in real time, including current addresses, product information, hardware, and site and contact information.

To take advantage of this free service, enroll now. For a full overview, visit the CustomerConnect Frequently Asked Questions web page.

 
 

International
Users Group of Testing Tools

Computer Associates believes that our partnership with CA Recognized User Groups is of great importance and we endorse and encourage the formation of user groups, advisory boards, and executive committees. We recognize they play an important role in ensuring active and ongoing communications between our customers and our development and support personnel. In particular, we rely on the support of all regional and national user groups to actively support our annual user conference, which provides a forum for discussing current product releases, product enhancements, and directions.

For more information or if you are interested in joining the International Users Group of Testing Tools, please email Sharon Manno at Blue Cross Blue Shield of Texas.
 


 
CA Services
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©2002 Computer Associates International, Inc. (CA). All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

 
 
 
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