SupportConnect - TestIT Newsletter Version 00.03
  
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E-News: TestIT Newsletter
from Computer Associates
Version 00.03 | March 20, 2000
via www: eSupport
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Table of Contents

- E-News Name Change
- Area Code Change - Islandia, NY
- Introducing the CA Rescue Program
- Coming Soon! CA-SymDump/Batch and CA-SymDump/System
- CA Open Forums--Application Life Cycle Solutions
- CA-World 2000

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E-News Name Change
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If you are a subscriber to this e-newsletter,
you probably noticed that something has
changed. It has. We have changed the name of
this electronic newsletter from ETC Newsletter
on Testing & COBOL to TestIT Newsletter, because
TestIT is the family name of CA's world-class
testing and COBOL solutions. So, welcome to the
*TestIT Newsletter*. We hope you find the contents
timely and valuable!

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Area Code Change - Islandia, NY
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Effective April 1st, the area code for CA's
corporate headquarters will change from 516
to 631. Some of the key phone numbers are:

631-342-5224 Corporate Main Switchboard
631-342-4713 Corporate TLC Desk
631-342-4683 International after hours support

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CA Rescue Program
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CA has launched an aggressive Rescue Program
to offer clients alternate industry-standard
OS/390 solutions with world-class support at
a price you can afford. Our solutions replace
solutions from vendors such as Compuware, BMC,
and Candle, providing the same - or better -
functionality with significant savings.

Your organization is already benefiting from
some of the robust CA testing tools. Take
this opportunity to investigate how you can
replace testing tools from other vendors with
the comparable CA solution. Replacement includes
education, training, and services to help you
quickly implement the new solutions in your
environment.

To schedule a free Conversion Analysis, please
contact us at 800-454-4166 or submit the
Conversion Analysis Request Form at
http://www.ca.com/solutions/os390/ims/rescue.htm.
A Rescue Program Representative will contact
you to set up a date and time for your analysis.

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Coming Soon! CA-SymDump/Batch & CA-SymDump/System
=============================================

If you are a user of CA-Intertest for CICS, you
may already be familiar with CA-Symdump for CICS.
CA-Symdump for CICS is a comprehensive online
facility that lets you analyze CICS transaction
dumps symbolically and use the power of
CA-Intertest to resolve problems. The
CA-Intertest and CA-Symdump for CICS combination
has helped many CICS developers bridge the gap
between testing and production problem resolution.

In response to client requests, we have now have
similar capabilities for batch and system dumps.
Even experienced programmers and systems
programmers can find dump reading time consuming
and difficult and it is often tough to map
storage to the original source code.
CA-Symdump/Batch and CA-Symdump/System bring
the powers of CA-Symdump to the batch and system
environments, providing online dump management,
viewing, and problem resolution assistance that
will make your job easier.

For further information, please attend session
ADT14PN on Wednesday, April 11th, from 3:15-4:15
at CA-World, visit us at the CA-World resource
center for a demo, or if you are not attending
CA-World, contact your local CA Client Relationship
Manager.

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CA Open Forums--Application Life Cycle Solutions
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CA Open Forums are Internet-based venues that
enable you to interact with other CA clients
around the world concerning product related
issues. These easy-to-use Open Forums
feature a wide range of popular topics and
provide an open vehicle through which you can
post questions, answers, and ideas to shared
subject message boards.

By using the Open Forums, you'll be able to:

- Explore valuable product information and FAQs
- Gain insights from Tips & Techniques and
other user experiences

To access the CA Open Forums, go to
http://forums.ca.com/ and select Application
Life Cycle Solutions.

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CA-World 2000
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DON'T MISS OUT ON THIS YEAR'S ULTIMATE IT EVENT!

Time is running out to register for CA-World 2000,
the premier IT User Conference and Exposition,
held April 9-14, in New Orleans, Louisiana.
CA-World 2000 is host to over 3,000 sessions
covering every aspect of IT, making it the most
expansive conference of its kind. Take advantage
of incredible savings by registering online at
http://www.caworld.com.

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with 'signoff enews_cobol-tools' in the message
body. This newsletter, published once a month,
contains practical tech support information
about relevant issues with our products.

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NOTE: This address should be used only for
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