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SupportConnect - CleverPath Newsletter Version 04.02

NOTE: E-News technical information is dynamic and links in archived copies of these technical newsletters may eventually become invalid as the products evolve. Please check the support web page for your product to get the latest technical information.

E-News

CleverPath™ Newsletter
Version 04.02
March 02, 2004

In This Newsletter

Product News

	>	Take a CleverPath™ Test Drive
	>	Introducing SupportConnect^SM

Product Updates

>

Advantage™ Data Transformer 2.1 and Advantage™ Data Transformer
Enterprise Metadata Edition 2.1 for Windows Now Available

General Information

	>	Using the CleverPath™ Forest & Trees® Portal Statistics Interface
	>	Generating a Unique Key When Moving Data via Advantage™ Data Transformer
	>	Calculating Final Totals in CleverPath™ EUREKA:Strategy™ Reports
	>	CleverPath™ OLAP OLE Automation Error on Windows XP
	>	Module Could not be Found Error While Deploying a CleverPath™ Predictive Analysis Server Neugent as a COM Object
	>	Object Memory Cleanup in CleverPath™ Aion® Business Rules Expert Java Applications
	>	Technical Tip for Building CleverPath™ Aion® Business Rules Expert DB2 Applications
	>	Creating a "Bucket Report" Using the CleverPath™ EUREKA:Reporter™ Report Designer
	>	Customizing a User's CleverPath™ Reporter Reports With CleverPath™ Portal
	>	CleverPath™ Portal Portlet Library Offers New Enhanced Poll Portlet
	>	CA User Groups
	>	General Product Information
	>	Support Contact Information
	>	CleverPath™ Success Stories
	>	CleverPath™ Press

Special Events

	>	caworld^SM 2004
	>	Advantage™ Data Transformer Enterprise Metadata Edition Education Course Schedules
	>	CleverPath™ Aion® Business Rules Expert Education Course Schedules
	>	CleverPath™ EUREKA:Reporter™ Education Course Schedules
	>	CleverPath™ Forest & Trees® Education Course Schedules
	>	CleverPath™ Portal Education Course Schedules
	>	CleverPath™ Reporter Education Course Schedules

Product News

Take a CleverPath™ Test Drive
What is the CleverPath™ solution all about and how can it help your organization increase efficiency? Take the CleverPath Test Drive and "kick the tires" to see for yourself how it will save your business valuable time and money. Discover how CleverPath can deliver a complete business intelligence solution that will allow you to successfully convert your existing data into Information in Action.

Introducing SupportConnect^SM
SupportConnect is a new product technical support website from Computer Associates International, Inc. (CA). SupportConnect includes an improved Knowledge Base that allows you to retrieve all types of product-related information with a single search. It provides practical new features such as full product downloads and an easy-to-use Suggestion Box where you can submit product enhancement ideas.

In addition, all the best features of CA's existing online support systems are integrated into SupportConnect. These include solution downloads, license key downloads, virus signature downloads, product-specific FAQs, technical support issue management, Newsgroup open forums, and E-News archives.

For more information, please see the CustomerConnect^SM FAQ (which includes information about both AccountConnect^SM and SupportConnect) or start using SupportConnect now.

Product Updates

Advantage™ Data Transformer 2.1 and Advantage™ Data Transformer
Enterprise Metadata Edition 2.1 for Windows Now Available
CA is pleased to announce the general availability of Advantage Data Transformer 2.1 and Advantage Data Transformer Enterprise Metadata Edition 2.1 for Windows 2000, Windows XP, and Windows Server 2003. For more information, please see the product announcement letter.

To access the latest product documentation available on our website, please use the following links:
Advantage Data Transformer Documentation
Advantage Data Transformer Enterprise Metadata Edition Documentation

General Information

Using the CleverPath™ Forest & Trees® Portal Statistics Interface
You can use CleverPath Forest & Trees to retrieve user and workgroup information from CleverPath™ Portal metadata. This Technical Document provides an introduction to this process and an example of how it can be achieved.

Generating a Unique Key When Moving Data via Advantage™ Data Transformer
Users who develop data movement applications with Advantage Data Transformer might need to generate a value that is known to be unique, usually for use as a key value.

In an Oracle environment, this is easy to do using an Oracle sequence object. To learn how to modify a mapping to generate an incrementing value, see this Technical Document (Document ID TEC308171). This document will also help you decide whether you can use an existing sequence object or whether you need to create a new one.

Calculating Final Totals in CleverPath™ EUREKA:Strategy™ Reports
In a CleverPath EUREKA:Strategy ROLAP report, a calculation should sometimes apply to the totals as well as to the individual facts. For example, a calculation that results in a ratio or a percentage should generally be handled this way. On the other hand, you might not want this type of behavior if you are using a calculation that results in a number that has units (currency, distance, items, and so forth). CleverPath EUREKA:Strategy lets you specify the desired type of totaling by enabling or disabling the Calculated on Final Totals option.

For information on how to set up your calculation so that your report works in a way that makes sense for your business needs, please review this Technical Document (Document ID TEC298666).

CleverPath™ OLAP OLE Automation Error on Windows XP
CleverPath OLAP customers who use the InfoSynergy component on Windows XP might encounter an OLE Automation error when the InfoSynergy package launches the OLAP client to run a report. CA technical support has recently posted a solution explaining how to prevent this problem by changing the way your browse file paths are defined in the OLAP Metadata Manager. For information on how to avoid this problem, please see Solution QO50048.

Module Could not be Found Error While Deploying a CleverPath™ Predictive Analysis Server Neugent as a COM Object
Users of CleverPath Predictive Analysis Server 3.0 might encounter the following error when trying to deploy a US patented Neugents® technology model as a Component Object Model (COM) object using Microsoft's Visual Studio .NET 2003:

LoadLibrary("Release\<dll name>") failed - The specified module could not be found.

This error is caused by both a fault in the CleverPath Predictive Analysis Server 3.0 code generator and an erroneous Visual Studio .NET 2003 path setting. For instructions on correcting this problem, please see this Technical Document (Document ID TEC314633) as well as Solution QO50066 on our technical support website.

Object Memory Cleanup in CleverPath™ Aion® Business Rules Expert Java Applications
When an exported Java class proxy object is created in a Java application, object memory is allocated within CleverPath Aion Business Rules Expert. There are several strategies for cleaning up this allocated memory. The strategy you choose depends largely on how long you need to maintain the object and your overall memory constraints. For details on these strategies and corresponding code samples, please see this Technical Document (Document ID TEC314833).

Technical Tip for Building CleverPath™ Aion® Business Rules Expert DB2 Applications
If a CleverPath Aion Business Rules Expert application connects to IBM DB2 using the native database driver and static SQL, the application might terminate abnormally when the Connection.GetError() method is invoked. You can avoid this problem by making simple adjustments to your Microsoft Visual C++ compiler switch settings. For details, please see Solution QI44329 on our technical support website.

Creating a "Bucket Report" Using the CleverPath™ EUREKA:Reporter™ Report Designer
A "bucket report" is a style of reporting that serves almost like a spreadsheet. If you have ever worked with a cross-tab report in the Report Designer for CleverPath EUREKA:Reporter or with spreadsheets in other applications, you understand the concept behind a bucket report. It is basically a table format - there are column headings across the top of the report and values down the left side for each row. Where a column and row intersect, there is a "bucket," or "cell," in a spreadsheet-like format. The value in that bucket pertains to the column heading and the left-column value.

Many customers derive considerable business value by using bucket reports to gain insight into their data. This Technical Document (Document ID TEC312320) contains a sample report and explains how to easily create this style of report.

Customizing a User's CleverPath™ Reporter Reports With CleverPath™ Portal
Wouldn't it be great to be able to define a single report and then display only user-specific data to each user who runs the report? This functionality is available today using CA's CleverPath™ solutions.

You can configure CleverPath Reporter to intelligently identify the CleverPath Portal user ID of a user running a published report and then use this information to customize the output of that user's report. This Technical Document (Document ID TEC311485) shows how to design a report that contains information specific to the portal user ID. This effectively partitions the underlying data and gives each user unique report output using a single report definition.

CleverPath™ Portal Portlet Library Offers New Enhanced Poll Portlet
The CleverPath Portal Portlet Library now offers an enhanced Poll Portlet. This Java-based portlet allows you to create a poll with multiple choices:

Each portal user can vote only one time and the results are displayed in a bar graph:

You can download the Poll Portlet from CA's FTP site.

CA User Groups
CA recognizes the integral role that our user groups play in the quality and development of our products and services. CA user groups offer our customers the opportunity to discuss current product releases, network with other users, participate in technical discussions and presentations, and provide input on product enhancements. We endorse and support the formation of user groups to help ensure active and ongoing communication between our customers and our product development and support personnel.

General Product Information
Advantage™ Data Transformer

CleverPath™ Aion® Business Rules Expert

CleverPath™ Forest & Trees®

CleverPath™ OLAP

CleverPath™ Portal

CleverPath™ Predictive Analysis Server

CleverPath™ Reporter

Support Contact Information
For international support contact information, please visit ca.com/camap.htm.

Advantage™ Data Transformer
   1-866-291-5520
   Outside the United States: +01-508-628-8967

Advantage™ Data Transformer Enterprise Metadata Edition
   1-866-291-5520
   Outside the United States: +01-508-628-8967

CleverPath™ Aion® Business Rules Expert
   1-866-204-7399

CleverPath™ Enterprise Content Manager
   1-877-584-7267

CleverPath™ EUREKA:Reporter™
   1-877-584-7267

CleverPath™ EUREKA:Strategy™
   1-800-949-2212

CleverPath™ Forest & Trees®
   1-800-949-2212

CleverPath™ OLAP
   1-800-949-2212

CleverPath™ Portal
   1-877-584-7267

CleverPath™ Predictive Analysis Server
   1-631-342-6025
   Outside the United States: +01-631-342-6025

CleverPath™ Reporter
   1-877-584-7267

CleverPath™ Success Stories
All CleverPath Success Stories

CleverPath™ Press
Silicon.com - "AC Milan: The High-Tech Giants of European Football"

Baseline Magazine - "America West: Flight Plan"

KMWorld - "KMWorld & Intranets 2003 Review: The KMWorld Awards - Celebrating Knowledge Management

All CleverPath Press

Special Events

caworld^SM 2004
Mark your calendars now for caworld 2004 at the Venetian Las Vegas and Sands Expo and Convention Center, May 23-27. Don't miss this opportunity to attend CA's most important conference and exhibition. You'll see firsthand the latest technology that can help you meet your evolving business needs and successfully compete in an increasingly complex and challenging global marketplace. Visit the caworld 2004 website for information on registration, focus area and track descriptions, and much more.

Advantage™ Data Transformer Enterprise Metadata Edition Education
Course Schedules
Advantage Data Transformer Enterprise Metadata Edition: Data Movement Introduction

Advantage Data Transformer Enterprise Metadata Edition: Data Movement Advanced

CleverPath™ Aion® Business Rules Expert Education Course Schedules
CleverPath Aion Business Rules Expert: Introduction

CleverPath Aion Business Rules Expert: Advanced Topics

CleverPath™ EUREKA:Reporter™ Education Course Schedules
CleverPath EUREKA:Reporter: Designing Documents

CleverPath EUREKA:Reporter: Creating and Managing Business Views

CleverPath™ Forest & Trees® Education Course Schedules
CleverPath Forest & Trees: Turning Data Into Information

CleverPath Forest & Trees: Developing Decision Support

CleverPath™ Portal Education Education Course Schedules
CleverPath Portal: Introduction (Self-Paced Training)

CleverPath Portal: Administering the Portal Server

CleverPath Portal: Managing Knowledge for the Advanced End User

CleverPath™ Reporter Education Course Schedules
CleverPath Reporter: Designing Reports I

CleverPath Reporter: Designing Reports II

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