SupportConnect - BrightStor Storage Newsletter, Version 06.12
  

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CA
E-News
BrightStor® Storage Newsletter
Version 06.12
November 21, 2006

In This Newsletter
Product News
> BrightStor® ARCserve® Backup / CA XOSoft™ WANSync Integration Now Available
> CA Message Manager r11.5 Released
> BrightStor® SAN Manager r11.5 - Service Pack 1 Now Available

Product Updates
> CA Message Manager Supervision for Financial Services (Assentor Compliance)
> CA Message Manager Mail Capture for Lotus Notes (Assentor Notes Capture)
> CA Message Manager Mailbox Management for Lotus Notes (Assentor PMM Notes)
> BrightStor® ARCserve® Backup r11.5 for Windows
> BrightStor® ARCserve® Backup r11.5 for Linux
> BrightStor® ARCserve® Backup r11.5 for UNIX

General Information
> BrightStor® ARCserve® Backup for Windows r11.5: How to Reset the caroot Password

Special Events
> CA World® 2007

Product News
BrightStor® ARCserve® Backup / CA XOSoft™ WANSync Integration Now Available
A new integrated BrightStor ARCserve Backup / CA XOSoft WANSync bundle is now available. The BrightStor ARCserve Backup / WANSyncHA Bundle provides customers with the combined recovery management benefits of traditional backup with continuous data protection (CDP), replication, automatic failover and disaster recovery testing technologies. The integrated solution allows IT organizations to implement an easy-to-manage, comprehensive, and dependable recovery management solution tailored to protect information and keep it readily accessible when and where it is required.

The BrightStor ARCserve Backup/ WANSyncHA Bundle enables you to reduce your recovery time objectives to seconds and provides an unlimited number of recovery points from which to initiate the restore process. Backup windows can be eliminated. Since data capture occurs on a continual basis, the backup is always complete. There is no impact on the production server since all the backup functions are occurring on the replica server. The backup can be automatically tested against the application running on a replica server thus validating that the backup is recoverable and ensuring the rapid recovery or automatic failover of your critical business application.

For more information on this new bundle, please go to:
ca.com/Solutions/Product.aspx?ID=5920.

Download a trial copy now at: www.xosoft.com/cadownload/index.html.

For step-by-step guides on how to use the new integration kit to protect your File Server, Microsoft Exchange, or Microsoft SQL, please refer to these new documents:

CA XOsoft WANSync/BrightStor ARCserve Backup and Restore Integration - File Server
CA XOsoft WANSync/BrightStor ARCserve Backup and Restore Integration - Microsoft Exchange
CA XOsoft WANSync/BrightStor ARCserve Backup Integration - Microsoft SQL

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CA Message Manager r11.5 Released
We are pleased to announce that CA Message Manager r11.5 is now available for Discovery and Mailbox Management for Exchange, Notes, and Web Access. Enterprise and Financial Services are still available in their current versions.

The latest release of CA Message Manager addresses the archiving needs of all departments and users in organizations worldwide. CA Message Manager helps organizations recognize the value of their email systems and address the complicated nature of an organization's messaging environment, resulting in a single system that achieves dramatic storage savings and provides powerful eDiscovery support and compliance retention management of email data.

This release of CA Message Manager adds the following new functionality to this existing industry leading solution:

  • Support for message capture of international languages including English, French, German, Italian, Spanish, Korean, Chinese, and Danish
  • A Robust Novell GroupWise email capture agent that includes a policy management interface to selectively archive messages off of GroupWise mail servers (Post Offices)
In North America, you can obtain your copy of CA Message Manager r11.5 by calling
1-800-841-8743 or contacting your local account representative. If you are outside of North America, please call your local account representative or the local CA office. A complete listing of CA offices can be found at ca.com/camap.htm. You may also download this product through SupportConnectSM.

Should you need any assistance in understanding these new features, or in implementing this latest release, our CA Technology Services™ experts can help. For more information on CA Technology Services and how you can leverage our experience, contact us through your local CA office or use the online Call Me Form.

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BrightStor® SAN Manager r11.5 - Service Pack 1 Now Available
Service Pack 1 for BrightStor SAN Manager r11.5 is now available at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO83843.

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Product Updates
CA Message Manager Supervision for Financial Services (Assentor Compliance)
New service packs available for v3.4 and v3.3.0.10 at:
supportconnectw.ca.com/public/assentor/downloads/assentcomp-solpatch.asp.

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CA Message Manager Mail Capture for Lotus Notes (Assentor Notes Capture)
Patch release 3.0.1.56 for Windows, AIX, Linux, and os400 is now available:
supportconnectw.ca.com/public/assentor/downloads/mailcaptlotus-solpatch.asp.

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CA Message Manager Mailbox Management for Lotus Notes (Assentor PMM Notes)
Patch release 3.0.1.56 for Windows, AIX, Linux, and os400 is now available:
supportconnectw.ca.com/public/msgmgrlotus/downloads/msgmgrlotus-solpatch.asp.

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BrightStor® ARCserve® Backup r11.5 for Windows
QO83455 - This patch resolves a problem in the GUI that can result in SQL backup jobs not being properly saved after being modified.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO83455.

QO83111 - Fix for potential VLDB corruption during hot backups.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO83111.

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BrightStor® ARCserve® Backup r11.5 for Linux
QO83773 - Tape engine/added device support update. Adds support for additional devices and addresses tape engine-related issues.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO83773.

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BrightStor® ARCserve® Backup r11.5 for UNIX
QO83853, QO83250, and QO83728 - Tape engine/ added device support updates. Adds support for additional devices and addresses tape engine-related issues.
These are available for download at:
AIX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO83853.
HP-UX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO83250.
Solaris:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO83728.

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General Information
BrightStor® ARCserve® Backup for Windows r11.5: How to Reset the caroot Password
If you have forgotten or lost your "caroot" password, you can reset this. See the instructions below:
  1. Open a command prompt on the server where you want to change/reset the caroot password.
  2. In the command prompt, browse to the drive where you have BrightStor ARCserve Backup installed (e.g. C:\Program Files\CA\...).
  3. Once in the BrightStor ARCserve Backup folder, type in the following: cstop
  4. This will stop all the BrightStor ARCserve Backup services that are running.
  5. When all services are stopped, open the Windows Explorer and browse to the folder:
    x:\Program Files\CA\BrightStor ARCserve Backup\Data\Discovery
    Here you will find a folder that has the name of your server.
  6. Rename this folder.
  7. Back in the command prompt, type in the following: cstart
  8. This will start the BrightStor ARCserve Backup services that were stopped in item 4.
  9. Still in the command, prompt type in the following: Authsetup/p "password"
    where "password" is what you want the new password to be.
  10. Close the command prompt and open BrightStor ARCserve Backup Manager with the new password.
These instructions can also be found online at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC409645.

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Special Events
CA World® 2007
Registration for CA World 2007 is officially open and, this year, CA World will change your World. CA World goes way beyond introduction - it is about demonstrating how our technology solutions can help drive success for the smartest people in IT.

Returning to the Venetian Las Vegas and Sands Expo and Convention Center April 22 - 26, 2007, CA World 2007 offers:
  • Hundreds of Thought Provoking Sessions - Learn best practices from industry luminaries, attend informative strategy sessions by CA leaders, see product and service demonstrations from CA partners, and benefit from the thought-provoking implementation experiences of fellow customers.
  • Visionary Keynotes - Hear about the timely and thought-provoking strategies, innovations, and broader industry trends that shape our fast-moving technology world.
  • Unparalleled Networking Opportunities - Enjoy quality time with your peers, CA representatives, and CA partners in a relaxed and informative atmosphere.
  • State-of-the-Art Exhibition Center - Preview the latest CA and partner solutions and technologies.
  • Technical Campgrounds - Meet one-on-one with the CA development and support staff responsible for the products you use. Ask questions, solve problems, and prepare for release upgrades.
  • Entertainment and Enlightenment - Enjoy performances and presentations from world-renowned entertainers and industry visionaries.
Register Now!

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