SupportConnect - BrightStor Storage Newsletter, Version 07.07
  

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CA
E-News
CA Storage Newsletter
Version 07.07
August 23, 2007

In This Newsletter
Product News
> CA Simplifies Product Names
> New Release! CA Tape Encryption r12.5 Protects Data, Eliminates Exposures to Costly z/OS Tape
Breach Incidents and Fulfills Security Compliance Requirements
> CA ARCserve® Backup for UNIX/Linux/Mainframe Linux - Service Pack 3 Now Available

Product Updates
> CA ARCserve® Backup r11.5 for Windows
> CA ARCserve® Backup for Laptops and Desktops r11.5
> BrightStor® ARCserve® Backup r11.1 for Windows
> BrightStor® ARCserve® Backup r11.1 for NetWare
> BrightStor® ARCserve® Backup for Laptops and Desktops r11.1
> BrightStor® ARCserve® Backup v9.01 for Windows

General Information
> CA ARCserve® Backup for Windows r11.5: How to Configure Clients to Use a Particular IP Address
> CA ARCserve® Backup for Linux/UNIX r11.5: How to Configure ARCserve to Automatically Restart
After a Server Reboot
> New CA ARCserve® Backup Green Book Published on Media Management
> New CA XOsoft WANSyncHA Green Book Published for Blackberry Enterprise Server
Product News

CA Simplifies Product Names
Beginning January 30, 2007, CA is simplifying its product names. Our intention is to describe our products by what they enable you and your business to accomplish. Some names have already changed; others will change over the next 12-18 months as part of the planned development cycle. There is nothing you need to do. We have established a dedicated site at ca.com/productnames as a resource center where you'll find additional information such as frequently asked questions, customer service numbers, and a list of current product names and former names.

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New Release! CA Tape Encryption r12.5 Protects Data, Eliminates Exposures to Costly z/OS Tape Breach Incidents and Fulfills Security Compliance Requirements
CA announces the availability of CA Tape Encryption r12.5 --- formerly BrightStor® Tape Encryption --- a new release that simplifies management of the tape encryption process through automation, making it easier for companies to reduce the risk of unauthorized access to confidential information and fulfill escalating security breach of information compliance requirements.

Encryption for mainframe tapes has rapidly percolated to the top of data center requirements due to increasing breach disclosures by high profile organizations regarding the loss or theft of non-encrypted magnetic tapes containing sensitive personal and business-critical information. The urgency to encrypt sensitive data is validated in that most states have either passed or are considering enactment of legislation requiring accountability and proactive notification.

CA Tape Encryption is an innovative, flexible, easily implemented comprehensive z/OS tape protection solution that ensures your data is not breached even if the tapes fall into the wrong hands. CA Tape Encryption safeguards sensitive data, automates full life cycle key management, and does not require you to purchase expensive and complex hardware.

This new release of CA Tape Encryption introduces several major technology improvements:

ZIIP Exploitation - CA Tape Encryption can exploit IBM's System z9 Integrated Information Specialty Processor (zIIP) to offload encryption and compression processing from the mainframe's general-purpose processors - thereby reducing MSU requirements and makes CA Tape Encryption the most cost-effective way to implement your cryptography strategy.

Security Enhancement - Enables ultimate control and implementation flexibility of your cryptographic environment for selecting data sets for encryption. Users have a choice of utilizing DFSMS-based selection, or by utilizing your security system of choice (CA ACF2™ for z/OS, CA Top Secret® for z/OS, or IBM RACF), or a combination of both DFSMS and your security system. Enabling security-based selection gives the security administrator total control and added flexibility for protecting critical data and managing encryption policies as an integral part of corporate security policies. Facilities are also provided to protect CA Tape Encryption console commands, utilities, and individual symmetric keys.

Integrated Compression - Now you can easily compress tape files before encryption, to save space on your tape media. Simply identify the desired compression algorithm and compression is automatically performed prior to encryption. Minimum compression rates can be specified to improve performance and maximize resources.

AES software-only encryption - Flexible new software-only version of the AES encryption algorithm is provided which enables encryption and decryption without special crypto-processors. Key strengths of 128, 192, and 256 bits are supported. Customers with z800 and z900 systems who have not purchased or activated a CCF card can use this algorithm to protect their data.

Webcast scheduled - A technical webcast is planned for September 18, 2007. Register today to attend this informative session to learn about the new functions and get answers to your questions. To learn more or to view the most up to date schedule of live technical webcasts, visit ca.com/webcasts/techupdate.

To explore the topic of data encryption further, CA invites you to read a great whitepaper: "Data Encryption Strategies" authored by Fred Moore, President of Horison Information Strategies. Click here.

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CA ARCserve® Backup for UNIX/Linux/Mainframe Linux - Service Pack 3 Now Available
Service Pack 3 will update CA ARCserve Backup r11.5 (original version, SP 1, or SP 2) for UNIX, Linux and Mainframe Linux to build 2427. Service Pack 3 contains all previously released patches, security updates, and service packs, and is for all supported languages.

AIX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO89981
HP:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO89984
Linux:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO89980
Mainframe Linux:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO89983
Solaris:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO89982
Tru64:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO89985

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Product Updates
CA ARCserve® Backup r11.5 for Windows
QO89931 - Tape engine/added device support updates. Adds support for additional devices and addresses tape engine-related issues.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO89931.

QO90088 - Update to add Exchange 2007 support when using ARCserve and Wansync together.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90088.

QO90089 - Update to add support for StorageTek Libattach 1.4.1 and 1.4.2.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90089.

QO90519 - Fix for manager closing after submitting restore jobs that include 2 or more entire drives, and were selected from a differential backup session in the version history view.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90519.

QO90156 - Fix for NTFS error 55 appearing after an image option restore.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90156.

QO90157 - Fix for NTFS error 55 appearing after an image option backup.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90157.

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CA ARCserve® Backup for Laptops and Desktops r11.5
QO90518 - Critical fix to prevent non BABLD related files from being removed after cancelling a job to move the user data folder.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90518.

QO90454 - This fix corrects a problem which caused some files to be skipped without an error message, after the agent fails to connect with the server. All selected files will now get backed up.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90454.

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BrightStor® ARCserve® Backup r11.1 for Windows
QO90158 - Fix for NTFS error 55 appearing after an image option restore.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90158.

QO90159 - Fix for NTFS error 55 appearing after an image option backup.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90159.

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BrightStor® ARCserve® Backup r11.1 for NetWare
QO90195 - Update to add product install and upgrade support for NetWare 6.5 SP 6.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90195.

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BrightStor® ARCserve® Backup for Laptops and Desktops r11.1
QO90363 - Fix to correct a problem that prevented the backup of open .doc files.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90363.

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BrightStor® ARCserve® Backup v9.01 for Windows
QO89573 - Fix for files registered under the IgnoreShareViolationsOn key still produce open file warnings.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO89573.

QO90160 - Fix for NTFS error 55 appearing after an image option restore.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90160.

QO90161 - Fix for NTFS error 55 appearing after an image option backup.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO90161.

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General Information
CA ARCserve® Backup for Windows r11.5: How to Configure Clients to Use a Particular IP Address
The CA ARCserve Backup for Windows and CA ARCserve Backup Windows Client Agent support the use of multiple network interface cards (NICs). For computers with more than one network card, the agent checks all enabled NICs in the machine. You can manually override this selection by selecting the IP address of the NIC that you want to dedicate for backup purposes. When you define this configuration, the client agent will listen using only this interface card.

For a complete description on how to configure the base product and client agent to use a specific IP address, including step-by-step procedure, please go to:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC430320.

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CA ARCserve® Backup for Linux/UNIX r11.5: How to Configure ARCserve to Automatically Restart After a Server Reboot
To start ARCserve automatically at boot up, a startup/stop file is created in /etc/init.d folder, which goes by the name bab. A link to that file is placed in /etc/rc5.d folder called S99bab. These files get invoked with a start paremeter as part of the regular OS startup process.

You can also run csetup anytime and select option 6) Automatic Start/Stop and it will add or remove the autostart file.

This document can also be found online at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC428428.

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New CA ARCserve® Backup Green Book Published on Media Management
CA Green Books provide knowledge focused on CA solution implementations and deployments. The books deliver best practices and considerations based on real-world scenarios and knowledge compiled from customer and global CA team experiences. CA solution experts from Field Services, Technical Support, and Development work with Technical Publications to create these publications that deliver knowledge that goes beyond the "out-of-the-box" install.

Media Management is a primary concern for all CA ARCserve end users due to the importance of maintaining backup media as well as managing the costs associated with the physical media. This Green Book covers the main topics concerning Media Management, including the tapecopy command, vaulting, and the "Media Management" functionality within CA ARCserve. To access this new green book, please go to the CA Green Book page at:
supportconnectw.ca.com/public/ca_common_docs/greenbooks/greenbooks-index.asp.

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New CA XOsoft WANSyncHA Green Book Published for Blackberry Enterprise Server
CA Green Books provide knowledge focused on CA solution implementations and deployments. The books deliver best practices and considerations based on real-world scenarios and knowledge compiled from customer and global CA team experiences. CA solution experts from Field Services, Technical Support, and Development work with Technical Publications to create these publications that deliver knowledge that goes beyond the "out-of-the-box" install.

Today's reliance on BlackBerry communication devices is causing companies to realize the importance of protecting the BlackBerry server; ensuring constant communications at all times, even in the event of a disaster. This Green book describes the configuration and implementation procedures required to protect BlackBerry Enterprise Servers using WANSyncHA. As with all CA Green Books, this book is not intended as a replacement for product documentation or user manuals. This book serves as a supplement, designed to enhance the user experience as well as the functionality of the product.

To access this new green book, please go to the CA Green Book page at:
supportconnectw.ca.com/public/ca_common_docs/greenbooks/greenbooks-index.asp.

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