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SupportConnect - BrightStor Storage Newsletter, Version 07.04

NOTE: E-News technical information is dynamic and links in archived copies of these technical newsletters may eventually become invalid as the products evolve. Please check the support web page for your product to get the latest technical information.

BrightStor® Storage Newsletter
Version 07.05
June 07, 2007

In This Newsletter

Product News

	>	CA Simplifies Product Names
	>	You talked. We listened. Coming Soon: The New "CA Support OnLine" Site
	>	CA Launches Mid-Market and Storage Business Unit
	>	New Security Updates Released for BrightStor® ARCserve® Backup and BrightStor® Enterprise Backup for Windows

Product Updates

	>	BrightStor® ARCserve® Backup r11.5 for Windows
	>	BrightStor® ARCserve® Backup r11.5 for Linux and UNIX
	>	BrightStor® ARCserve® Backup r11.1 for NetWare

General Information

	>	BrightStor® ARCserve® Backup for Windows r11.5: New Features Added in Service Pack 3 - Vista Support, XOsoft WANSync Integration, and More!
	>	BrightStor® ARCserve® Backup for UNIX and Linux: What is the Maximum Number of Sessions That can be Written to a Single Tape?

CA Simplifies Product Names
Beginning January 30, 2007, CA is simplifying its product names. Our intention is to describe our products by what they enable you and your business to accomplish. Some names have already changed; others will change over the next 12-18 months as part of the planned development cycle. There is nothing you need to do. We have established a dedicated site at ca.com/productnames as a resource center where you'll find additional information such as frequently asked questions, customer service numbers, and a list of current product names and former names.

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You talked. We listened. Coming Soon: The New "CA Support OnLine" Site
As part of a comprehensive long-term program to improve the way we provide you with support, we're pleased to let you know we debuted a new CA Technical Support site at
CA WORLD®. This new site, built from the ground up with Customer input and suggestions, provides the foundation for a number of current and future improvements.

Read on to find out what this means for you as a CA Customer and what it means for you as an E-News subscriber.

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CA Launches Mid-Market and Storage Business Unit
CA has announced the formation of a Mid-Market and Storage business unit focused on companies with 500 - 5,000 employees and revenue of $100 million to $1 billion. This new business unit will deliver CA solutions for this market through CA's reseller channel-enabling partners.

Mid-Market companies face exponential business growth as they introduce new offerings or enter new markets to achieve competitive differentiation. CA's new business unit and Enterprise IT Management (EITM) vision will enable these companies to unify and simplify their increasingly complex IT environments by focusing limited IT resources on technology innovation instead of technology maintenance.

As part of its mid-market initiatives, the company has unveiled CA Recovery Management, a solution specifically designed for the channel to sell into these targeted accounts. This comprehensive solution tightly integrates core backup/recovery capabilities with advanced continuous application availability technologies - enabling mid-market companies to cost-effectively fulfill their compliance, data protection and recovery requirements via a "single point of control." Using this integrated dashboard, IT administrators can manage high-performance backup, continuous data protection (CDP), replication, failover and disaster recovery testing with point-and-click ease.

CA's mid-market technology portfolio also includes solutions that address key areas such as service desk/help desk, systems and network management, project and portfolio management, workload automation and data modeling.

More information about the CA Recovery Management solution for mid-market companies is available at: ca.com/Files/SolutionBriefs/rm_solution_brief.pdf.

For more information about the formation of this new business unit, please read the announcement at: ca.com/us/press/release.aspx?cid=133666.

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New Security Updates Released for BrightStor® ARCserve® Backup and BrightStor® Enterprise Backup for Windows
New security updates have been released for BrightStor ARCserve Backup and BrightStor Enterprise Backup for Windows. These security updates address a potential remote code execution vulnerability in the Mediasvr.exe module (used by the ARCserve command line). This vulnerability was reported to CA by ZDI. This new security risk affects the base product only.

Affected products:
BrightStor Products
BrightStor ARCserve Backup r11.5
BrightStor ARCserve Backup r11.1
BrightStor Enterprise Backup 10.5
BrightStor ARCserve Backup v9.01
CA Protection Suites r2
CA Server Protection Suite r2
CA Business Protection Suite r2
CA Business Protection Suite for Microsoft Small Business Server Standard Edition r2
CA Business Protection Suite for Microsoft Small Business Server Premium Edition r2

CA strongly recommends that this security update be applied to any systems that have the BrightStor ARCserve Backup or BrightStor Enterprise Backup base product installed. This does not need to be installed on a machine that only has a BrightStor Agent installed.

ARCserve r11.5 SP 3:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87569

ARCserve r11.5 SP 2:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87570

ARCserve r11.1:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87573

ARCserve v9.01:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87574

BrightStor Enterprise Backup v10.5:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87575

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BrightStor® ARCserve® Backup r11.5 for Windows
QO87840 - Tape engine/added device support updates. Adds support for additional devices and addresses tape engine-related issues.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87840.

QO87647 - Added support for media maximization during disk staging jobs that use GFS rotations.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87647.

QO87648 - Update to allow the Windows Backup Utility to recognize ARCserve media on 64 bit editions of the Windows OS.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87648.

QO87721 - Fix for sporadic crashes with the Backup Agent for Open Files.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87721.

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BrightStor® ARCserve® Backup r11.5 for Linux and UNIX
QO87556, QO87557, QO87559, QO87561: Tape engine/added device support updates. Adds support for additional devices and addresses tape engine-related issues.
These are available for download at:

AIX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87557
HP:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87559
Linux:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87556
Sun:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87561

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BrightStor® ARCserve® Backup r11.1 for NetWare
QO87892 - Fix for ARCserve loading problems when BTRV version is 9.x.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO87892.

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BrightStor® ARCserve® Backup for Windows r11.5: New Features Added in
Service Pack 3 - Vista Support, XOsoft WANSync Integration, and More!
In addition to containing the latest fixes, security updates, and new device support, Service Pack 3 has added support for new applications, operating systems, as well as new features. Listed below are some of the new features and newly supported application and OS versions:

BrightStor ARCserve Backup and CA XOsoft WANSync Integration.

Get the benefits of continuous data protection (CDP) and backup of this protected data.
WANSync continues to provide real-time, continuous data replication from the Production server (Master server) to the Replica server, while ARCserve then backs up this replicated data from the Replica server.

Added Operating System (OS) Support (base product, Client Agent, and Backup Agent for Open Files):
- Microsoft Windows Vista (32-bit and x64) (Agent only)
- VMware ESX Server version 3.0 and 3.0.1 (32-bit)
Updated Agent features:
- Windows Vista Support for Agent for Open Files
- Agent for Microsoft Exchange
- Enterprise Option for SAP R3 for Oracle

For a full list of added features and added support, please review the readme at:
ftp.ca.com/CAproducts/unicenter/AXWBAS/nt/GA/QO86307/Readme_English.html.

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BrightStor® ARCserve® Backup for UNIX and Linux: What is the Maximum Number of Sessions That can be Written to a Single Tape?
ARCserve allows up to 20000 sessions on a single tape and up to 25 sequences of a series of spanned tapes.

For a file system device (FSD), the limitation is 65535 sessions on a single FSD. Keep this in mind when planning your backups, because, if your sessions are small, you can reach 20000 sessions very quickly. If you have a large amount of data to back up, you can quickly exceed 25 sequences, depending upon how much data each tape can hold.

This article can also be found online at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC419741.

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