SupportConnect - BrightStor Storage Newsletter, Version 07.02
  

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CA
E-News
BrightStor® Storage Newsletter
Version 07.02
February 21, 2007

In This Newsletter
Product News
> New Security Updates Released for BrightStor® ARCserve® Backup for Laptops & Desktops and BrightStor® Mobile Backup
> Product Line Communities for Storage Customers

Product Updates
> BrightStor® ARCserve® Backup r11.5 for Windows
> BrightStor® ARCserve® Backup r11.5 for Linux and UNIX
> BrightStor® ARCserve® Backup r11.1 Linux and UNIX
> BrightStor® Enterprise Backup v10.5 for UNIX
> BrightStor® ARCserve® Backup v9 for Linux
> BrightStor® SAN Designer r11.5
> BrightStor® SAN Manager r11.5
> BrightStor® Portal r11.1
> HIPERs: High Impact/Pervasive Problems (01/01 through 01/31)
BrightStor® CA-Disk™
BrightStor® CA-Dynam®/TLMS
BrightStor® CA-Vtape™
BrightStor® Tape Encryption

General Information
> BrightStor® ARCserve® Backup for Windows r11.5: Patch Installation
> BrightStor® CA-Allocate™ PTF QO84348 and the Data Class DVC
> BrightStor® CA-Vantage™ Storage Resource Manager - New Enhancements Introduced in the
SP4 Maintenance Delivery. Part I of II.

Special Events
> CA WORLD® 2007
> Storage and Information Management at CA WORLD® 2007

Product News
New Security Updates Released for BrightStor® ARCserve® Backup for Laptops & Desktops and BrightStor® Mobile Backup
New security updates have been released for BrightStor ARCserve Backup for Laptops & Desktops and BrightStor Mobile Backup. These security updates address potential buffer overrun and DOS vulnerabilities that were reported to CA by NGSS. These new security risks affect only the base product. The following products are affected:

Affected products:

BrightStor Products:
BrightStor ARCserve Backup for Laptops & Desktops r11.1 SP1
BrightStor ARCserve Backup for Laptops & Desktops r11.1
BrightStor ARCserve Backup for Laptops & Desktops r11.0
BrightStor Mobile Backup r4.0

CA Protection Suites r2:
CA Desktop Protection Suite r2
CA Business Protection Suite r2
CA Business Protection Suite for Microsoft Small Business Server Standard Edition r2
CA Business Protection Suite for Microsoft Small Business Server Premium Edition r2

CA Desktop Management Suite:
DMS r11.0
DMS r11.1

CA strongly recommends that the following updates should be applied to any Windows server running the base product for any of the affected software:
BABLD r11.1 SP2 - SP2 does not contain the vulnerability; there is no fix to apply.
BABLD r11.1 SP1 - supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO83833
DMS r11.1 - supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85401
DMS r11.0 - supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QI85423
BMB r4.0 - supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85402

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Product Line Communities for Storage Customers
CA has introduced global virtual customer communities called Product Line Communities. Product Line Communities (PLC) focus on a variety of CA products and solutions as well as specific platforms and technologies. The PLCs provide a forum for active and ongoing communication between customers, development, and support. For CA Storage Solutions, we have the following Product Line Communities:

PLC - Recovery Management:
Products include: BrightStor® ARCserve® Backup, BrightStor® ARCserve® Backup for Laptops & Desktops, XOSoft (WANSync, WANSyncCD, Assured Recovery, Enterprise Rewinder, InMotion)

For more information, click here to join PLC - Recovery Management. These webcast replays are available for you to access:
How to protect your VMWare environment with ARCserve & WAN Sync
Integrating ARCserve with CA's recently acquired XOsoft Solution
Using Disk to Improve Backup

PLC - Information Management:
Products include: CA Message Management solutions (formerly Assentor from iLUMIN), CA MDY solutions (formerly MDY)

PLC Webcast: Replay from January 17, 2007: New Federal Discovery Rules for Data Retention Practice & Policy. To access the replay for this webcast, click here to join PLC - Information Management.

PLC - Mainframe Storage Management:
Products include: BrightStor® CA-Vantage™ Storage Resource Manager, BrightStor®
CA-Allocate™ DASD Space and Placement, BrightStor® CA-Vtape™ Virtual Tape System, BrightStor® CA-1® Tape Management, BrightStor® CA-Dynam®/TLMS Tape Management, BrightStor® CA-Disk™ Backup and Restore, BrightStor® Tape Encryption

Click here to join PLC - Mainframe Storage Management and to view any upcoming virtual meetings.

PLC membership is open to all customers who are actively using CA solutions. You can join a PLC by visiting the CA Customer Communities website at causergroups.com. You can email the Customer Programs Team at customerprograms@ca.com.

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Product Updates
BrightStor® ARCserve® Backup r11.5 for Windows
QO85523 - Tape engine/added device support updates. Adds support for additional devices and addresses tape engine-related issues.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85523.

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BrightStor® ARCserve® Backup r11.5 for Linux and UNIX
QO85866, QO85867, QO85868, and QO85869 - Tape engine/added device support updates. Adds support for additional devices and addresses tape engine-related issues.
These are available for download at:
Linux:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85866
AIX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85867
SUN:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85868
HP-UX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85869

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BrightStor® ARCserve® Backup r11.1 for Linux and UNIX
QO85713, QO85717, QO85722, QO85723, and QO85724 - Update to add support for new 2007 Daylight Saving Time changes.
These are available for download at:
Linux:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85713
SUN:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85722
HP-UX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85717
AIX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85723
Mainframe Linux:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85724

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BrightStor® Enterprise Backup v10.5 for UNIX
QO85921, QO85922, QO85923, and QO85924 - Update to add support for new 2007 Daylight Saving Time changes.
These are available for download at:
SUN:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85921
HP-UX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85922
AIX:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85923
Tru64:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85924

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BrightStor® ARCserve® Backup v9 for Linux
QO85926 - Update to add support for new 2007 Daylight Saving Time changes.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85926.

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BrightStor® SAN Designer r11.5
QO85356 - Content Update 5.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85356.

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BrightStor® SAN Manager r11.5
QO85839 and QO85840 – Resource Pack 1. Adds support for EMC Solutions Enabler 6.2.1, 6.3.1 with SMI-S Provider 3.0, 3.0.1, HDS HiCommand 5.1, EMC CLARiiON CX3, and
HPUX 11i v2.
These are available for download at:
Part 1:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85839
Part 2:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85840

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BrightStor® Portal r11.1
QO85890 - Fix for date not being displayed in reports.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85890.

QO85891 - This update addresses a problem with using the % symbol in a User View can cause a java error when clicked on.
This is available for download at:
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85891.

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HIPERs: High Impact/Pervasive Problems (01/01 through 01/31)
BrightStor® CA-Disk™
r11.5
QO85025
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85025
QI84834
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QI84834
QO84756
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO84756

BrightStor® CA-Dynam®/TLMS
r11.5
QO85614
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85614

BrightStor® CA-Vtape™
r11.5
QI85670
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QI85670

BrightStor® Tape Encryption
r12.0
QI85427
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QI85427
QO85399
supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=QO85399

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General Information
BrightStor® ARCserve® Backup for Windows r11.5: Patch Installation
Two new documents have been published to address questions regarding patch installation with BrightStor ARCserve Backup r11.5.

The first document describes how to simply tell what the build, or patch level, of your installation is: supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC378165.

The second document is a step by step guide on how to use the patch installer to do a local installation, a remote install, a silent install, or how to setup an automated mass installation with Unicenter® Software Delivery. This document can be found online at: supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC417044.

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BrightStor® CA-Allocate™ PTF QO84348 and the Data Class DVC
The IBM DF/SMS DATA CLASS "DYNAMIC VOLUME COUNT (DVC)" parameter allows eligible data sets to automatically expand to multiple volumes. The IBM publication z/OS DFSMS Storage Administration Reference SC26-7402 has complete details on this parameter. In general, to be eligible for DVC processing, the data set has to be SMS-managed, and also be defined with a DATA CLASS that has the "SPACE CONSTRAINT RELIEF=Y" parameter specified.

When an eligible data set is defined with a DATA CLASS that has a DVC value greater than the current volume count, and space is exhausted on the current volume, then IBM End-of-Volume (EOV) processing will recognize the DVC as a candidate volume, and automatically allow the data set to expand to an additional volume. For non-VSAM SMS-managed data sets, BrightStor CA-Allocate has always recognized the existence of the DVC as a candidate volume, and does not enter the "EOV" ASR environment.

With the availability of PTF QO84348, BrightStor CA-Allocate now recognizes DVC candidate volumes for eligible SMS-managed VSAM data sets. After applying this PTF, additional flexibility is available in the "EOV_VSAM" ASR environment.

If the VKGPARMS parmlib member PLSOPT24 is set to the default value of "N", the "EOV_VSAM" ASR environment will continue to be entered even if a DVC candidate volume is available. However, the ASR variable &CANDIDATE_VOLUMES (alias is &CAND_VOLS) will have a value of "Y" if there are any DVC candidate volumes available. To allow the DATA CLASS DVC parameter to perform the volume addition, the ASR does not need to have a SET &SG='SMSEOV' or a SET &POOLSUB='Y'. For example, an ASR code snippet like this: IF &VAMENVIR = 'EOV_VSAM' THEN
IF &CAND_VOLS = 'Y' THEN EXIT CODE(0) will allow the DATA CLASS DVC parameter to add an additional volume to the data set. Existing ASR code that performs other processing can be left in place, but to allow the DATA CLASS DVC to perform the volume addition requires not having a SET &SG='SMSEOV' or a SET &POOLSUB='Y' present if &CAND_VOLS = 'Y'. Once the DVC candidate volumes have been used up (&CAND_VOLS = 'N'), BrightStor CA-Allocate will continue to add volumes as it has prior to the availability of PTF QO84348.

If the VKGPARMS parmlib member PLSOPT24 is set to the value of "Y", the "EOV_VSAM" ASR environment will not be entered if a DVC candidate volume is available. This is useful in reducing BrightStor CA-Allocate overhead if the "EOV_VSAM"’ ASR does not need to be entered.

For DB2 linear data sets that are shared among multiple DB2 systems across a sysplex, BrightStor CA-Allocate Level 2 support is recommending that these data sets be defined with the DVC parameter, thus allowing IBM EOV processing to handle the adding of a volume to these data sets.

In summary, for eligible VSAM data sets, BrightStor CA-Allocate PTF QO84348 provides support for the DATA CLASS DVC parameter by recognizing a DVC volume as a candidate volume.

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BrightStor® CA-Vantage™ Storage Resource Manager - New Enhancements Introduced in the SP4 Maintenance Delivery. Part I of II.
In this month's newsletter, we highlight exciting new enhancements to the DFSMShsm interface of BrightStor CA-Vantage that are being delivered on r11.5 SP4. Next month, we will continue with Part II where we will highlight the introduction of a new Internal Status Monitor for CA-Vantage and new RAID improvements that enhance overall CA-Vantage PPRC management.

DFSMShsm Option Changes
The following sections describe the changes to the DFSMShsm Option included in the SP4 service pack.

DFSMShsm Monitor Interval
The maximum interval for the DFSMShsm Monitor has been increased from 999 to 86400 seconds (24 hours). This means that the maximum value for sysparm HMOINTVD is now 86400 seconds (24 hours) and the module HSMMON was modified to support this.

Support Added for New Timer in the DFSMShsm Monitor
Support for a new timer in the DFSMShsm Monitor has been added to reduce DFSMShsm Monitor CPU usage.

The DFSMShsm Monitor is designed to provide real-time monitoring of DFSMShsm activity. It collects and presents information about DFSMShsm status, active and queued requests, recall activity, CPU usage, and other data generated by DFSMShsm. BrightStor CA-Vantage collects the information at user-specified times and intervals, and presents it in a comprehensive table.

The DFSMShsm Monitor has been changed to use 2 interval timers instead of 1. The existing interval timer (sysparm HMOINTVD) has been changed so that it now applies only to "Group 1" fields. These are fields that can be populated without using many CPU resources. The "Group 1" fields are: Recall Activity, Waiting, CPU %, CPU Usage, Active, Tapes Active, Host ID, Name, and Status fields.

A new interval timer (sysparm HMOINTVU) is used to populate the "Group 2" fields that require more CPU resources. These "Group 2" fields are the remaining fields in the object display that have names beginning with JRNL, MCDS, BCDS, OCDS, SDSP, and ML1.

The DFSMShsm Monitor has also been enhanced to display Journal data set percentage utilization and sysparm JRNLDSN was added for specifying the name of the DFSMShsm Journal data set.

New "DFSMShsm Primary and Auxiliary Hosts" Object Added
The new DFSMShsm Primary and Auxiliary Hosts object shows all active DFSMShsm address spaces in a single z/OS Image and it gives a better view of the DFSMShsm Environment when running multiple DFSMShsm tasks. This object includes Zooms to other related DFSMShsm objects and can be found in the Object Tree directory: Backup and Archive Management > DFSMShsm > Multiple Address Spaces > DFSMShsm Primary and Auxiliary Hosts.

New "Active DFSMShsm Data Movement Tasks" Object Added
The new Active DFSMShsm Data Movement Tasks object was created with the ability to cancel an active DFSMShsm data movement task. This allows DFSMShsm users to cancel any or all active DFSMShsm data movement tasks, including ABARS tasks that process in their own address space. Previously, when you needed to cancel an active individual DFSMShsm data movement task, you had to bring down the entire DFSMShsm address space. Now an active data movement task can be cancelled without impacting other ongoing DFSMShsm activities. This enhancement promotes higher DFSMShsm availability. The new Active DFSMShsm Data Movement Tasks object can be found in the Object Tree directory: Backup and Archive Management > DFSMShsm > Primary Address Spaces > Active DFSMShsm Data Movement Tasks.

Volume Status Field Added to the OCDS "Tape Volumes" and "Recycle Candidates" Objects
A new field, Volume Status, has been added that contains the status of a tape volume. This field will contain a value of "FULL", "EMPTY", or "PARTLY" in the DFSMShsm objects OCDS Tape Volumes and Recycle Candidates. These objects are found in the Object Tree directory: Backup and Archive Management > DFSMShsm > Control Data Sets > OCDS. This new field can be useful for determining how many EMPTY tapes are available for DFSMShsm backup and migration.

New Zooms Added to DFSMShsm Objects
The Open Zoom feature provides you with a list of objects that have related information. You can select an object from the Zoom list dialog to view the related information in that object.

New Zooms have been added from the following DFSMShsm objects to the DFSMShsm MCDS Records and DFSMShsm BCDS Backup Version Records objects:
  • All objects found in the Report Details folder in the Object Tree directory: Backup and Archive Management > DFSMShsm
  • All objects found in the Audits folder in the Object Tree directory: Backup and Archive Management > DFSMShsm
  • The DUMPVTOC Data Set List object found in the Object Tree directory: Backup and Archive Management > DFSMShsm > Primary Address Space
  • The Request Queues object found in the Object Tree directory: Backup and Archive Management > DFSMShsm > Primary Address Space

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Special Events
CA WORLD® 2007
Registration for CA World 2007 is officially open and, this year, CA World will change your World. CA World goes way beyond introduction - it is about demonstrating how our technology solutions can help drive success for the smartest people in IT.

Returning to the Venetian Las Vegas and Sands Expo and Convention Center April 22 - 26, 2007, CA World 2007 offers:
  • Hundreds of Thought Provoking Sessions - Learn best practices from industry luminaries, attend informative strategy sessions by CA leaders, see product and service demonstrations from CA partners, and benefit from the thought-provoking implementation experiences of fellow customers.
  • Visionary Keynotes - Hear about the timely and thought-provoking strategies, innovations, and broader industry trends that shape our fast-moving technology world.
  • Unparalleled Networking Opportunities - Enjoy quality time with your peers, CA representatives, and CA partners in a relaxed and informative atmosphere.
  • State-of-the-Art Exhibition Center - Preview the latest CA and partner solutions and technologies.
  • Technical Campgrounds - Meet one-on-one with the CA development and support staff responsible for the products you use. Ask questions, solve problems, and prepare for release upgrades.
  • Entertainment and Enlightenment - Enjoy performances and presentations from world-renowned entertainers and industry visionaries.
Register Now!

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Storage and Information Management at CA WORLD® 2007
Our annual conference is just around the corner - April 22 to 26, 2007 - and once again Las Vegas, NV, will be our host; this time, at the Sands Expo and Convention Center. Storage and Information Management will have a strong representation with approximately 70 sessions consisting of both mainframe and distributed topics. They consist of presentations, hands-on labs, and panel discussions. Sessions consist of product roadmaps, technical updates from support, development and technical services and user and partner sessions. Industry experts such as Fred Moore (Horison Information Strategies) and Jon Toigo (Toigo Partners International) will offer their insights on the latest technology and trends.

Pre-conference education is available at no additional charge but space fills quickly and they are offered on a first-come, first-serve basis. Please sign-up to reserve your seat.

The Exhibition Center is focused on solving your pressing issues, such as achieving greater operational efficiency, business compliance, disaster recovery, aligning IT with business. In the BrightStor® booth, all are presented from the storage professionals' perspective.

The sessions, the labs, and the technical campground are all of tremendous value in bringing you up to date with the products that are so essential in running your data centers. The sessions listed below are just a small sample of what you can look forward to at CA WORLD.

Session Code: RRMF3SN
Title: BrightStor® CA-Vantage™ SRM: Using Generalized Summary Objects at Mellon Financial
Speaker: Ann Ehland from Mellon Financial

Session Code: RID018SN
Title: Electronic Records Management: A Real World Case Study
Speaker: Robert Tooker from Cummings & Lockwood LLC

Session Code: RDD05SN
Title: How to use Virtual Machines to Enhance Your Recovery Management Strategy
Speaker: Kiran Ranabhor from VMWare, Inc.

Session Code: RDMF3SN
Title: Using BrightStor® CA-Vtape™ Virtual Tape System at Pacific Life - A Success Story
Speaker: David Neff from Pacific Life

Session Code: RRD05SN
Title: A Practical Guide for Multi-Tiered Data Protection with StoreAge SVM and BrightStor® SRM
Speaker: Kevin J. Liebl from LSI Logic Corporation


February Spotlight:
Session: RRMF3SN - BrightStor CA-Vantage SRM: Using Generalized Summary Objects at Mellon Financial

This session discusses the current implementation of BrightStor CA-Vantage Storage Resource Manager at Mellon Financial. Find out how using Generalized Summary Objects improved the DASD reporting and trending at Mellon Financial. Learn how to create useful Summary Objects and create historical trends. Following this session, join us for a hands-on lab RRMF5LN where you will learn how to create Summary Objects, then log and trend the data contained in them.

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