SupportConnect - CA Threat Manager Business and Consumer Licensing Explained
  

CA Threat Manager Solutions Business and Consumer
Licensing Explained

CA Threat Manager - Business Solutions

  • CA Anti-Virus r8.1

  • CA Anti-Spyware r8.1

  • CA Threat Manager r8.1

  • CA Host-Based Intrusion Prevention System r8

  • CA Secure Content Manager r8

  • Note: CA Anti-Virus, CA Anti-Spyware, CA Threat Manager, CA Secure Content Manager and CA Host-Based Intrusion Prevention System (CA-HIPS) all require a valid license and maintenance contract to continue to receive signature updates and content updates for the base product.
  1. CA Anti-Virus r8.1

    CA Anti-Virus r.8.1 uses a 2 5 digit license key.

    The License Key defines the maintenance period. During this period the customer receives signatures, engine and base product upgrades at no additional charge.

    Additionally, the customer can upgrade at no additional charge to the latest available GA release of this software.

    Once the maintenance period has expired, the base product will continue to work but will not receive updates from CA. In other words, it will cease to receive the latest signature, engine and base product updates, so that it will no longer contain current antivirus protection.

  2. CA Anti-Spyware r8.1

    CA Anti-Spyware r8.1 uses a 2 5 digit license key.

    The License Key defines the maintenance period. During this period the customer receives signatures, engine and base product upgrades at no additional charge. Additionally, the customer can upgrade at no additional charge to the latest available GA release of this software.

    Once the maintenance period has expired, the base product will continue to work but will not receive updates from CA. In other words, it will cease to receive the latest signature, engine and base product updates, so that it will no longer contain current anti-spyware protection.

  3. CA Threat Manager r8.1

    CA Threat Manager r8.1 uses two 2 5 digit license keys.

    The License Key defines the maintenance period. During this period the customer receives signatures, engine and base product upgrades at no additional charge. Additionally the customer can upgrade at no additional charge to the latest available GA release of this software.

    Once the maintenance period has expired, the base product will continue to work but will not receive updates from CA. In other words, it will cease to receive the latest signature, engine and base product updates, so that it will no longer contain current threat management protection.

  4. CA Host-Based Intrusion Prevention System r8 (CA HIPS)

    CA HIPS uses a 2 5 digit license key.

    The License Key defines the maintenance period. During this period the customer receives signatures and base product upgrades at no additional charge. Additionally the customer can upgrade at no additional charge to the latest available GA release of this software.

    Once the maintenance period has expired the base product will continue to work but will not receive updates from CA. In other words, it will cease to receive the latest signature and base product updates, so that it will no longer contain current host-based intrusion prevention functionality.

  5. CA Secure Content Manager r8 (CA SCM)

    CA Secure Content Manager uses a 25 digit license key to license the base product The License Key defines the maintenance period. During this period the customer receives signatures, engine and base product upgrades at no additional charge. Additionally the customer can upgrade at no additional charge to the latest available GA release of this software.

    Once the maintenance period has expired, the base product will continue to work but will not receive updates from CA. In other words, it will cease to receive the latest signature, engine and base product updates, so that it will no longer contain current content filtering protection.

    In addition to the base product license, the following subscription licenses are required for full functionality:

    a: Subscription license for anti-virus signatures

    b: Subscription for anti-spam signature

    c. Subscription for URL filtering signatures

    In case that the base product license expires, the following features will be disabled:

    •  Real-time alerts won't be displayed from the expired engine.

    •  Statistics counters won't be displayed from the expired engine.

    •  Anti-virus updated "On Demand" will be rejected by the expired engine

How may customers purchase business licenses?

Depending on the environment there are several methods for licensing CA Threat Management solutions. As a general rule the number of licenses purchased should reflect the number of installs "utilized", meaning the number of protected end-nodes as a result of installation. There are some caveats and considerations to this below:

Citrix and Windows Terminal Services licensing - In a Citrix or Terminal Services environment, the server hosts all client application software. It is a common misconception to believe that CA Threat Management Solutions should only be licensed for the server. In these environments each session requires a license for a given CA Threat Management Solution, just as each session requires a Microsoft OS license. To identify the correct number of required licenses, simply identify the number of Microsoft OS licenses required for the environment and license the same number of the appropriate CA Threat Management Solution.

NetApp Filer - In a NetApp environment, licensing CA Anti-Virus is treated in the same way as a Microsoft Windows Server. NetApp only represents one license despite its capability to host data supplied to many clients.

EMC Celerra Filer - In an EMC Celerra environment licensing CA Anti-Virus is treated in the same way as a Microsoft Windows Server. EMC Celerra only represents one license despite its capability to host data supplied to many clients.

Gateway/Email Server Protection - The CA Anti-Virus or CA Secure Content Manager can also be installed at the Gateway or on the Email server such as

Microsoft Exchange or Lotus Domino. This often occurs when a customer prefers a multi-vendor approach to protecting their environment. In this scenario, licenses should be counted by the number of protected clients or nodes. In the case of email server protection, all email recipients within the network benefit from a single gateway install. This does not change even if the customer is using a competitive vendor's solution on the desktop, as all clients are still benefiting from CA's gateway protection.

CA Threat Management - Consumer Solutions:

Total Internet Security

Privacy Protection

Portable Software

Virus Protection

Data Protection

CA consumer solution licensing is based on a 20 character license key, made up of 4 sets of 5 characters separated by hyphens (e.g. XXXXX-XXXXX-XXXXX-XXXXX). The license key activates the product in the standard retail version for 1 year. Once the license key is entered (during product installation), the 1 year count down commences.

Note: If the license key expires, CA consumer licensing prevents the solution from receiving further updates, until a valid license key is entered. However, the product will continue to function in the same state as it did upon the expiration of the license key.

License Key Delivery:

  • Box Product and OEM Sleeves - license keys can be delivered to a customer in a variety of ways; for example, consumer retail box product and OEM CD Sleeves provide the license key on a printed label on the reverse of the CD envelope sleeve.

  • Online Store - Consumer products purchased via the CA online store are fulfilled via electronic delivery. Once the product is purchased, an email is sent to the customer with a license key and download instructions. The customers are given login details to enable them to return to the online store and download the product at a future date for as long as the license key is still valid
 
 
 
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