SupportConnect - Submit a Technical Support Request
  

eTrust PestPatrol Technical Support Form

Please note that CA online e-mail support is primarily designed for communicating non- mission critical queries/issues to our technical staff. These are dealt with by our certified technical support engineers in the order that they are received and are normally responded to within 48 hours of receipt.

If you feel that the issue you are submitting may require in-depth one-on-one support or it is of a mission critical nature, please explore our "CA Support Options" (our fee-based telephone support offerings).

(*These items are required. All other fields are optional.)

1 - Customer Information
*Company Name:
Site ID:
*Contact Name:
Title:
*Address 1:
Address 2:
*City:
*State/Province
*Zip:
*Country
*Telephone:
Fax:
*E-Mail Address:


 
2 - System Information
*Product:
 
*Product Release/Service Pack:
 
Operating System with patch information for the domain controller:
 
Operating System with patch information for the console machine:
 
Version of:
ppctl.dll
*ppinfo.dat
*ppfile.dat
*pploc.dat
3 - Problem Description


*Error Message Received:

*Description of Problem:

   To help us serve you better:

  • Please limit your request to one(1) issue/error per request.
  • Please be as specific as possible including any error codes.
  • Provide as much information about your environment as possible.
  • Please do not send logs unless specifically requested.

 
 
 
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