Extended Support
(previously known as Lifeline Support)

CA's Extended Support program, formerly known as Lifeline Support, provides Customers with product technical support beyond Self-Service Support, for a product and/or release which has reached End of Service or End of Life. This offering may be available to Customers for an additional fee and provides an extended period of support in cases where more time is needed to upgrade to CA's published GA releases and/or product. Please refer to our Extended Support Policy for further details.

For more information on how to purchase this level of support, please contact your local CA Office.