SupportConnect - Submit a Technical Support Request
  
Technical Support Request For eTrust Intrusion Detection

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(*These items are required. All other fields are optional.)
1- Customer Information
* Company Name:
Site ID:
* Contact Name:
Address:
City:
State/Province
Zip/Postal Code:
Country
* Telephone:
Fax:
* E-Mail Address:
2- Product Information
Product: eTrust Intrusion Detection
* Version/Build:
(To obtain the Version/Build: - Start up eTrust Intrusion Detection, on the menu click on 'Help' and then 'About')
 
* Operating System Used:
Operating System Version:
 
3- Hardware
Processor Speed:
Make/Model NIC:
 
4 - Environment
Switched: Yes  No
Proxy: Yes  No
Proxy Client: Yes  No
5- Problem
* Error Message Received:

* Description of Problem:
To help us serve you better:
  • Please limit your request to one (1) issue/error per request


  • Please be as specific as possible including any error codes


  • Provide as much information about your environment as possible

 

 
 
 
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