SupportConnect - BrightStor Enterprise Backup Technical Document Index
  

BrightStor Enterprise Backup
Technical Document Index

  • General
  • Client Agent
  • UNIX
    		•
  • Windows NT/2000
  • Oracle Database Agent
    		•

    Doc ID# General Technical Support Documentation Last Revision
    General
    TEC311366 How does BrightStor Enterprise/ARCserve Backup work with iSCSI? 04/11/07
    TEC419975 "Failed to create empty document" error message appears when opening the BrightStor ARCserve Backup Manager 03/16/07
    Client Agent
    TEC409597 Using Brightstor ARCserve Backup how can I make sure all my files get backed up? 08/31/07
    TEC409645 How can I reset my BrightStor ARCserve 'caroot' password? 10/24/06
    TEC268755 How to configure the NetWare Agent (NWAGENT) to not pack sparse file formats and to use SMS Logic? How to Configure the Push Agent to Enable SMS Logic? 05/19/06
    TEC357181 Security Patch for the Client Agent for UNIX/Linux 02/22/05
    TEC285250 Recommendations Using NWAGENT 10/09/02
    TEC266830 Open file errors when backing up compressed files stored on a NetWare volume 03/25/02
    TEC268760 Installation and Utilization of Unix Client Agents (Uagent) 03/25/02
    TEC268756 Client Agents Do Not Appear in GUI 03/25/02
    UNIX (Solaris, HP-UX, AIX, Tru64)
    TEC324615 How To Manually Save and Restore the BAB/BEB Ingres Database 09/22/05
    TEC268791 The database file size continues to Grow even though Prune/Purge are set 09/22/05
    TEC324617 How To Manually Save and Restore an un-extended BEB/BAB Ingres Database 12/03/04
    TEC324616 How To Manually Save and Restore an extended BEB/BAB Ingres Database 12/03/04
    TEC268775 Ability to specify a makeup job to be created on-hold 12/03/04
    TEC268758 cstart returns ERROR: cstart timed out 12/03/04
    TEC268757 Configuring the Job Status Manager 12/03/04
    TEC268752 Excluding certain groups from multi-streaming 12/03/04
    TEC268759 Accessing the BrightStor EB / AB Java GUI 12/03/04
    TEC268769 Ingres Database Shows Incorrect Time 12/03/04
    TEC343244 Unknown Job Status on Completed Jobs 12/03/04
    TEC324638 How To - Configure your Windows workstation so you can uncompress CA's *.caz files by simply double-clicking on the file 12/03/04
    TEC324618 An Explanation on Extending the Brightstor Ingres Database in Unix/Linux 12/03/04
    TEC319253 How To: Create a backup job that will backup your UNIX file systems and Oracle database, all residing on the same machine, in a single job. 12/03/04
    TEC313430 Proliant Server Customer Advisory 12/03/04
    TEC265324 How to Backup a NetWare Cluster Volume with ARCserve for Windows, Enterprise Backup for Windows/UNIX or ARCserve 7.0 for NetWare 12/03/04
    TEC282517 Failure to expand Oracle database 12/03/04
    TEC268741 Failed to start SAN Services 12/03/04
    TEC276941 Explanation of Delete File Option 12/03/04
    TEC268790 HP Autoloaders with Ultrium Drives 12/03/04
    TEC266889 Unable to load the uagent, getting failed to bind socket (already in use) error 12/03/04
    TEC268787 Restore Very Slow 12/03/04
    TEC268744 BrightStor Device configuration on HP-UX 12/03/04
    TEC268800 Starting and stopping the Ingres database 12/03/04
    TEC268763 (DecideShmBuf) Failed to get shared memory (Not enough space) 12/03/04
    TEC268801 Notification setup on Brightstor Enterprise Backup / ARCserve Backup 12/01/04
    TEC268754 How to avoid the scanning of the SCSI bus every time media server comes up 12/01/04
    TEC268743 Oracle Online Backup Fails With Database Offline Message 12/01/04
    TEC269022 Root gets ownership of restored files using BrightStorEB / AB 12/01/04
    TEC268777 What is the Role of User "caroot" in BrightStor ARCserve Backup (AB) / Enterprise Backup (EB) 10/18/04
    TEC268767 Recovering the BrightStor ARCserve/Enterprise Backup SQL Database 08/02/04
    TEC305781 Ingres Database Recovery Procedures 06/10/04
    TEC311573 Quick Guide to Setup a Cross-Platform SAN 01/05/04
    TEC309382 BrightStor Enterprise Backup 10.5 Backup Error Messages & Resolution Table 12/18/03
    TEC309232 How to configure File System Devices for BrightStor Enterprise Backup UNIX 12/17/03
    TEC284789 Archive logs not being backed up when doing an Online backup of Oracle 8 05/12/03
    TEC284788 8060 8059 XBSA Error (BSACreateObject): Exceeded available resources 05/12/03
    TEC268740 Installation of uagent gets error: -f is not a valid test option 10/14/02
    TEC268796 E21026 Error: Cannot locate section [MODULES560] when Loading NWAGENT 08/08/02
    TEC268793 Does BrightStor EB Support Backing Up to a NAS Device? 06/04/02
    TEC268783 Recommended settings for the Ingres 2.0 database 04/30/02
    TEC268742 Excluding a directory from backup 04/19/02
    TEC268786 Error When restoring Informix Database 04/19/02
    TEC268785 Receive Error E9004 connecting to Uagent 04/19/02
    TEC268781 Lotus Domino Server visibility in the GUI 04/08/02
    TEC268751 Excluding File System Devices from backing up itself 03/19/02
    TEC268750 How to Extend the Ingres Database 03/19/02
    TEC268766 How to Migrate Job Scripts from ARCserve 6.61 to BrightStor EB 02/06/02
    TEC268765 How Restore By File System Works 02/05/02
    TEC268764 Error received when loading MMOAdmin 01/16/02
    TEC269023 What a cstatus should display running BrightStorEB for HP-UX and Solaris 07/17/01
    Windows NT / 2000
    TEC435987 Two or more simultaneous Brick level restore jobs fail with E8603 and E8617. 10/15/07
    TEC423092 Exchange Brick level and Database backup fails with E8601 EC=1300 error 04/24/07
    TEC422271 Document level restore fails with errors w3823, 8522 EC=9 or restore is successful with 0 bytes restored 04/13/07
    TEC421032 The recently released security updates QO86255, QO86259, QO86260, and QO86926 states that they are Security Update 5. Why do they have a number, and why did it start at 5? 03/28/07
    TEC342813 Troubleshooting Tape Engine & Hardware Problems 01/30/07
    TEC411543 Which port should be opened in a DMZ/Firewall to allow a proper communication between the ARCserve server and the Lotus Domino agent? 11/17/06
    TEC264236 Using Alert to send messages to the Event Management Console & the World View Repository 11/17/06
    TEC410665 How do I find out if my tapes are backed up with Session\Encryption password? 11/07/06
    TEC408406 Update Disaster Recovery Media after Applying Device Patches 10/11/06
    TEC399934 What is MODE parameter purpose in cabatch command? 06/22/06
    TEC397322 Configuration of Archive Log Mode on Oracle 10g to work with the BrightStor 05/31/06
    TEC397395 Windows 2003 Logical Disk Manager Administrative Service and Full Dynamic Windows 2003 backups 05/23/06
    TEC396879 Bricklevel Backup of Exchange 2000 or 2003 mailbox fails with error "E8604 Failed to start backup..." when user's Active Directory account is disabled. 05/18/06
    TEC390304 BrightStor ARCserve/Enterprise Backup Tape Catalog Files and the Mergecat Utility 02/28/06
    TEC388822 E11065 Freeze Volume Failed Error in Image Option Backups 02/13/06
    TEC341621 ARCserve/Enterprise Backup Host Server Configuration with Windows XP SP2 01/12/06
    TEC379982 Alert Manager Overview 10/05/05
    TEC378108 SAN Option Best Practices 09/16/05
    TEC268739 How to Create and Configure File System Devices 07/08/05
    TEC275205 Support for Microsoft Windows Storage Server 2003 & Windows-powered NAS (SAK) File Servers 06/02/05
    TEC311366 How does BrightStor Enterprise/ARCserve Backup work with iSCSI? 12/13/04
    TEC343545 Exchange Document and Brick Level Performance Issues in Exchange 5.5 with Anti-Virus 09/27/04
    TEC342754 Windows 2000 Disaster Recovery Option Support Guidelines 09/17/04
    TEC266855 Troubleshooting E8522 and E3392 (Failed to receive data from the client agent) errors 08/25/04
    TEC339226 Configuring Disk-Staged Backup with BrightStor ARCserve/Enterprise Backup For Windows 08/16/04
    TEC338866 Using the CA Diagnostic Wizard To Collect Information For Support 08/12/04
    TEC338712 I installed Windows XP SP 2 on my Enterprise Backup server and now I can't backup remote machines 08/11/04
    TEC268748 Restoring a crashed server manually without the Disaster Recovery option 07/05/04
    TEC324638 How To - Configure your Windows workstation so you can uncompress CA's *.caz files by simply double-clicking on the file 05/10/04
    TEC317653 Backing up the Novell's Directory Services (NDS) cross platform to the Windows product using the Client Agent for NetWare (Nwagent) 03/02/04
    TEC313430 Proliant Server Customer Advisory 01/22/04
    TEC311573 Quick Guide to Setup a Cross-Platform SAN 01/05/04
    TEC309140 GFS Tape Naming Explained 12/16/03
    TEC304670 StorPort Driver Support Statement 11/14/03
    TEC303081 Silent (Unattended) Installation Of BEB Windows Products 11/03/03
    TEC302338 Resolving conflicts between Antivirus and BrightStor 10/28/03
    TEC294753 Converting From a VLDB to a SQL Database 09/23/03
    TEC277377 How To Restore the Archive logs to a UNIX machine running the Oracle Agent 06/12/03
    TEC275776 Restoring Exchange 2000 05/09/03
    TEC268797 Installation/Configuration of BrightStor Enterprise Backup to a Microsoft Cluster 09/05/02
    TEC268796 E21026 Error: Cannot locate section [MODULES560] when Loading NWAGENT 08/08/02
    TEC268792 Receive error: CAGI_E_ERROBJ_NOICON, unable to open iconfile asmgr.ico 05/22/02
    TEC268790 HP Autoloaders with Ultrium Drives 05/16/02
    TEC266847 Important BrightStor Enterprise Backup Agent for Netware Information 04/05/02
    TEC268776 BrightStor Enterprise Backup Security Overview 04/01/02
    TEC268774 Troubleshooting Remote BrightStor EB Management Problems 03/28/02
    TEC268773 Installing BrightStor Enterprise backup Agents and Options to machines that do not have "C:\" drives 03/28/02
    TEC266767 How To Restore A Windows NT Computer In the Case Of Disaster 03/27/02
    TEC268772 How to Maintain the BrightStor Enterprise Backup VLDB 03/26/02
    TEC268749 Popup messages not appearing 03/19/02
    TEC268746 Copying Manager Settings Between Machines 03/19/02
    TEC268770 Backup Agent for Lotus Notes Overview 03/12/02
    TEC268768 How to setup a remote BrightStor Enterprise Backup SQL Database 02/15/02
    TEC268802 BrightStor Enterprise Backup for Windows NT/2000 Debug Instructions 10/10/01
    TEC268803 Install Notes For BrightStor Enterprise Backup On Windows NT/2000 09/13/01
    QI83134 SUPPORT FOR INTERNET EXPLORER 7 10/24/06
    QI82850 HOW TO TELL IF SECURITY UPDATE QO82858 IS APPLIED PROPERLY 10/04/06
    Oracle Database Agent
    TEC339971 Important Oracle Database Agent Installation Information For Oracle 10G Users 08/23/04
     
     
     
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