SupportConnect - Unicenter AutoSys Job Management End of Service Follow-up Announcement
  

Unicenter AutoSys Job Management
End of Service Follow-up Announcement

April 11, 2007

To: CA AutoSys Workload Automation Customers
From: The CA AutoSys Workload Automation Product Team
Subject: End of Service Follow-up Announcement for CA AutoSys Workload Automation r4.0 (formerly known as Unicenter AutoSys Job Management)

CA is continually working to improve our software and services to best meet the needs of our customers. As a follow-up to our previous letter regarding End of Service of CA AutoSys Workload Automation r4.0, we would like to confirm that support for this release has been extended until April 30, 2008.

At this time, we encourage you to plan for the migration to CA AutoSys Workload Automation r11, as soon as possible so you can take full advantage of the latest new features and enhancements this release has to offer.

CA would like to help make your upgrade to CA AutoSys Workload Automation r11 as straightforward and successful as possible. Consequently, we offer the following assistance:

  • A no-charge software upgrade from r4.0 to r11 for any customer with an active maintenance contract.
  • Documentation to help prepare you for the upgrade at SupportConnect.ca.com
  • CA Technology Services and qualified local CA Workload Automation Partners are available to assist in any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information and a list of partners in your area please contact your local CA Channel Partner Group office, ca.com/us/partners/
  • CA is committed to providing superior support to our customers using our technology solutions. To this end, Extended Support, a Business Critical Custom Option, is available to extend support for CA products and releases that have been officially discontinued or reached their End of Service Date.
    Please visit our website:
    supportconnectw.ca.com/public/ca_common_docs/extendedsupport.asp for more information.

If you have any questions regarding the support schedule, please contact CA Workload Automation Technical Support at SupportConnect.ca.com.

Your success is very important to us, and we look forward to continuing our successful partnership with you.

 
 
 
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