Unicenter Management for Microsoft Exchange
Announcement

To: Unicenter Management for Microsoft Exchange Customers
From: The CA Wily Technology Product Team
Subject: End of Service Announcement for Unicenter Management for Microsoft Exchange r4.0 SP1
Date: February 12, 2007

CA is continually working to improve our software and services to best meet the needs of our customers. As an ongoing effort to continually improve our software and w ith the general availability of Unicenter Management for Microsoft Exchange r11.1, support for r4.0 SP1 is scheduled to be discontinued by February 12, 2008. This will allow our Development organization to effectively focus its resources on and add value to the upcoming release.

At this time, we encourage you to plan for the migration to Unicenter Management for Microsoft Exchange r11.1 as soon as possible so you can take full advantage of the latest new features and enhancements this release has to offer. This newest version of Unicenter Management for Microsoft Exchange adds support for automatic discovery of the Exchange infrastructure and organization data, centralized agent configuration deployment, multi-node Exchange clustering and automatic performance baselining and thresholding. For additional information, please visit the Unicenter Management for Microsoft Exchange r11.1 pages at CA SupportConnect sm ( SupportConnect.ca.com ).

As CA would like to help make your upgrade to Unicenter Management for Microsoft Exchange r11.1 as straightforward and successful as possible, we are offering the following:

• A no-charge software upgrade from Unicenter Management for Microsoft Exchange r4.0 SP1 to Unicenter Management for Microsoft Exchange r11.1 for any customer with an active maintenance contract.
• Documentation to help prepare you for your upgrade to Unicenter Management for Microsoft Exchange r11.1 can be viewed at SupportConnect.ca.com.
• CA Technology Services is available to provide consulting services for any or all parts of the upgrade, including analysis of the current system, preparation for the upgrade, testing, and performing the upgrade itself. For more information please use the online "Call Me Form" at www3.ca.com/services.
• CA is committed to providing superior support to our customers using our technology solutions. Extended Support, a Business Critical Custom Option is designed to extend support for CA products and releases that have been officially discontinued or reached their End of Service Date.
  
  Please visit our website: supportconnectw.ca.com/public/ca_common_docs/extendedsupport.asp for more information.

When you are ready to request your upgrade or to obtain more information about Unicenter Management for Microsoft Exchange r11.1, in North America please call 1-800-841-8743. You can also download the upgrade at http://SupportConnect.ca.com using electronic delivery. If you need additional information on the upgrade, contact your local account representative. If you are outside of North America, please call your local account representative or the local CA office.

If you have any questions regarding the support schedule, please contact your local CA Account Manager or Support Availability Manager.

Your success is very important to us, and we look forward to continuing our successful partnership with you.