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SupportConnect - eTrust Antivirus Product Information Bulletin
  

eTrust Antivirus
Product Information Bulletin

January 15 2007

Dear Valued e Trust Antivirus Customer:

At CA, we are continually improving our software and services to meet your evolving business requirements. As you are aware, CA's enterprise antivirus offerings have offered two engines. That, coupled with CA's ability to respond quickly to new threats, has provided our customers with unsurpassed protection from malware (as evidenced by an industry-leading 51 total Virus Bulletin 100% Detection awards).

We are embarking on a strategy to take this protection to the next level. You will no longer need to choose which technology to use; we have combined them to give you the best of each engine in one. This decision is the first step in our strategy to bring you the most advanced and comprehensive protection in the industry.

In January 2007, CA Integrated Threat Management r8.1 and e Trust Antivirus r8.1 will be the first CA products to ship using a single antivirus engine. At the same time, signature updates for prior releases of e Trust Antivirus 1 will be released and deployed through the automated engine update process, bringing those installations in line with the new technology. Effective with this change, CA will only produce signature and engine updates for the e Trust Antivirus single engine. This change will not affect the e Trust PestPatrol Anti-Spyware Corporate Edition r5/r8 engine used in e Trust PestPatrol CE or CA Integrated Threat Management.

As a result of this change, you shall immediately benefit from:

  • Streamlined system management, by only having to distribute a single set of signature updates at a time.
  • Reduced network bandwidth requirements, by updating a single engine
  • Reduced computer system overhead, by using a single engine
  • Increased, industry-leading signature responsiveness, as CA leverages its research and signature creation capabilities, which in turn, allows CA to respond even more quickly to a new threat.

Please note that in older releases you will continue to see two engines listed in the user interface. However, regardless of the selection, the product will always use the new, single antivirus engine. The CA Integrated Threat Management r8.1 e Trust Antivirus r8.1 user interface will only present the single engine. For customers under current maintenance agreements with CA, there will be no charge for this upgrade.

There will be no interruption in the ability of e Trust Antivirus or CA Integrated Threat Management to detect and remove malware. For more information on this change, please visit supportconnect.ca.com, where you will find Frequently Asked Questions about this change. Of course, please feel free to contact CA Support directly as well; the contact information can be found at the SupportConnect website.

CA believes this decision assists you in your quest to secure your computing environments against a growing range of increasingly sophisticated threats. We are confident that you will see the long term benefits of this decision and have adequate time to prepare. We appreciate your trust in CA and will continue to do everything necessary to remain worthy of it.

Sincerely,

Figure 1

Samuel J. Curry
VP, Product Management
Security Management

Links to other languages files:
French
German
Italian
Japanese
Simplified Chinese
Spanish
Traditional Chinese

1 eTrust Antivirus r7.0/7.1/8.0

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