SupportConnect - CA Internet Security Suite Plus 2008 Beta Program Feedback Form
  


CA Internet Security Suite Plus 2008
Beta Program Feedback Form

This form should be used for the following purpose:

To submit general feedback/comments for the beta product or process with the Product Development Team

* Indicates required fields
Section 1: Contact Information
* First Name
* Last Name
* Email
* Confirm Email
Section 2: Feedback
Did you experience any download or installation problems?

If yes:

Were you upgrading over an older version of CA's consumer products?
If so, which product and version?

Briefly describe what happened, noting any error messages if applicable.		   Yes   No


  Yes   No
Version:

Did you experience any performance problems with your computer while running the product? For example, does your computer run as quickly as it did prior to installing this product? Are your reboot times still as they were before?   Yes   No

If yes, please describe:
In your opinion, how does this version of the product compare to older versions of CA consumer products you've tried?
Did you view the tutorial that appeared after a restart? If yes, did you find it useful and easy to understand?   Yes   No

Comments:
After installing the product, did you change any of the default settings? If yes, which ones did you change and how did it affect the user experience?   Yes   No

Comments:
With the new CA Website Inspector, did you notice any differences in browsing speeds? If yes, how significant was the difference in speeds?   Yes   No

Comments:
How was the rating of some of the sites you visited during the testing of the CA Website Inspector?
With the new Parental Controls solution, did you notice any differences in browsing speeds? If yes, how significant was the difference in speeds?   Yes   No

Comments:
How well did it block unwanted content from your computer?
Was the Parental Controls component easy to use? If not, please explain what was difficult to use.   Yes   No

Comments:
Did you test the product with the near expiration license key? If yes, please comment on your experience with the expiration messaging.   Yes   No

Comments:
Do you have any further feedback?
 
Rate the following questions from 1 - 10 (10 being the most effective): 1 - least effective   |   10 - most effective
Effectiveness of the product?   1   2   3   4   5   6   7   8   9   10
  N/A
Ease-of-use of the product?   1   2   3   4   5   6   7   8   9   10
  N/A
Effectiveness of the website?   1   2   3   4   5   6   7   8   9   10
  N/A
Effectiveness of this beta program?   1   2   3   4   5   6   7   8   9   10
  N/A
 

 

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